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Differences in the MFA accounts

Currently, there are two different MFA accounts that users at NSU can have:

MFA for Office 365 and

MFA for Citrix.

Please be aware that setting up MFA for accessing the Citrix environment is a separate process from the one documented for emails. If you have MFA enabled on both your Citrix and Office 365 accounts, you will need to register twice: once using the method outlined for email and again for the Citrix environment. You can use the same smartphone application (Microsoft Authenticator) to register both MFA accounts so that you don't have to worry about switching between apps to authenticate to the different applications.


Registration is a one-time process and only needs to be repeated if you change your mobile device.

Please note:  If you use a different browser, or clear the Cookies and Cache of the browser you will need to re-verify even if before the 14 day "no ask again" period.

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