The Office of Innovation and Information Technology has selected Zoom as the new web conferencing solution to replace LogMeIn's GoToTraining and GoToMeeting suite of products. Zoom was selected for its simplicity, reliability, and consistency across devices creating a seamless user experience for all.
Zoom offers the same set of core functionality as GoToTraining with several additional "quality of life" improvements.
Some notable features:
Zoom is available for Students, Faculty and Staff.
Access to Zoom begins in February 2020 with full cutover Summer I 2020. GoToTraining will continue to be available in Canvas until the end of the Winter 2020 term. At that time any courses in Canvas that have an online meeting component must use Zoom moving forward.
To create your own license and start "Zooming" right now visit: https://zoom.nova.edu, click sign in and follow the prompts.
View the Zoom system status page to get updates on current outages, planned maintenance and a history of past issues.
Eager to get a jump start? Learn more about it by going to Zoom's support page and search for popular topics, dive into the video tutorials page, or call support directly. There are videos covering a wide variety of topics like scheduling a meeting, adjusting audio and video, or using breakout rooms. Most videos are under 2 minutes or less, making it easy to hop in and learn something new.
I’m trying to sign into Zoom on my computer and I’m getting an incorrect email or password message.
First, make sure you have created a Zoom account. You can confirm this by logging in https://zoom.nova.edu and clicking sign in. Once you reach your profile page continue to the steps below.
When signing into Zoom at the application level, use the “Sign In with SSO” button to the right of the email and password fields.
Next, make sure that nova.zoom.us is listed on the sign in with SSO screen. If it’s not, enter “nova” and click continue.
You will be redirected to an NSU login page or asked to pick an account to login with depending how you are accessing Zoom. For example: From an NSU computer on campus you might be asked to pick an account, whereas from your personal computer off campus, you might be asked to enter your email address and password.
Once you complete this step you will be logged into your Zoom account at the application level.
The first time you login you will see a message requesting you to confirm your email address.
Click confirm your email.
Check your NSU inbox for an email from email@example.com titled, “Confirm the requested change to your Zoom account.”
Note: If you don’t see it in your inbox, check your junk mail.
Once you find the email, open it and click the button “Switch to the new account.”
A new browser window will pop. Click “I acknowledge and switch.”
Once your account has been switched, you will see a message onscreen alerting you to the change, and asking you to login.
You will be redirected to your Zoom profile page. Any recordings or upcoming scheduled meetings will carry over into your NSU account.
Click the link below to view a short video stepping through the whole process.
For NSU computers running Windows, Zoom is available in the NSU Appstore.
Double click the NSU appstore icon on your desktop.
Click the Zoom icon on the applications page.
Then click the install button on the Zoom application details screen.
For all other computers it can be downloaded directly from the Zoom Download Center.
If you have a mobile device, visit the iOS or Android store from your mobile device.
Name and department information in Zoom is extracted directly from Banner. If you notice your name or department information appears incorrect on your Zoom profile page, then you will need to contact your HR representative and request the change be made in Banner.
From here you can:
Zoom recordings in Canvas are available from the Cloud Recordings tab. Recordings are kept in the Zoom cloud for 150 days from the date of creation. At that time, the recording is deleted from Zoom's cloud to make space for newer recordings. A permanent copy of your recording is stored in SharkMedia, is immediately available the day of the original recording, and can be shared in your Canvas course via the Media Gallery, or via https://sharkmedia.nova.edu.
Important: Your GoToTraining recordings will not be transferred over with the switch to Zoom. If you wish to keep your GoToTraining recordings it will be your responsibility to download them from GoToTraining's website before 6/1/2020. Instructions how to do so can be found here:
Archive GoToTraining Recordings
Still need help? You can call GoToTraining support toll-free at 1-833-851-8340.
GoToTraining is licensed to the University until 6/30/2020.
In order to ensure a smooth transition for all, faculty that have courses in Canvas using the GoToTraining online meeting component should be prepared to use Zoom by the start of the Summer I 2020 term. The GoToTraining integration will not be available in Canvas beyond the end of the Winter 2020 term (5/15/2020).
If GoToMeeting/GoToTraining is being used outside of Canvas, students, faculty, and staff have until 6/30/2020 to use of the product at which time access will be revoked. Any needed recordings stored in the GoToTraining cloud should be downloaded prior to this date.