Service Now Instructions for Students

NSU ServiceNow

For each support request users need to submit a ticket using the NSU ServiceNow

• Password not working
• Authentication not working
• Email not working
• 1NSU or Shark (IoT) not working
• Other, not working

• Where to find Transcripts, Tax forms, Financial Aid forms, ect.?
• Where to make Personal information changes?
• Unlock accounts
• Need other service