SharkIT Services provides Nova Southeastern University with a centralized point of contact for technical support services. Whether the problem is email, online courses, network access, or another technical question, SharkIT is here to assist and troubleshoot with advanced technical services from the Office of Innovation and Information Technologies (OI2T).
You will find the resolution for the most common issues students and alumnus can have.
Your SharkLink ID is created automatically upon acceptance at NSU. Your SharkLink ID also known as the “username” which can be used to access SharkLink, Canvas, SharkMail, Wireless access and other NSU Web applications and portals.
Troubleshooting tips and step-by-step instructions for using NSU's main student service systems listed below.
This feature is being implemented to ensure that your account, and your data, in Office 365 remain safe and secure. Here are links that will help you with the new MFA
Setting up Citrix MFA (access to Axium, NextGen, SPSS, ...)
Instructions on setting up access to your NSU email. To login directly to your NSU email click on SharkMail.
DOWNLOAD: Office 365
NSU Email Online
Access and manage your NSU email through NSU online systems.
Review wireless NSU access options listed below.
Possible reason computer put into Quarantine
The Office of Innovation and Information Technology has enabled Multi Factor Authentication (MFA) for access through NSU's SharkVPN services, effective Tuesday, July 16, 2019.
NSU’s VPN service (SharkVPN) provides a secure connection to the campus network from any location, as long as the device has an internet connection. SharkVPN can be used to access campus resources securely with a strong encryption, authenticated access to NSU network from external environments, while it proxies your network traffic as NSU.
SharkVPN is an extension of the NSU network and subject to the University’s policies. SharkVPN connections are automatically ended 24 hours after initiation for service and security reasons.
Click on the Setup Guide relevant to your system configuration and if possible, print it out. Follow the step-by-step instructions to set up your SharkVPN.
EndNote, Procite, Reference Manager research software products locate bibliographic data and create bibliographies for curricula vitae, manuscripts, grant proposals, term papers and other publications.