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Health Insurance FAQs

Mandatory Enrollment Plan

Once you register for classes, the student health insurance charge will be placed on your student account each semester/term.

It may take up to 15 business days from then for Aetna's records to register you as an active member. If you need medical services during the processing period, you may submit a claim to be reimbursed by Aetna.

Contact Aetna for further questions about reimbursement by phone: (855) 821-9720

The NSU Student Health Insurance Plan for the 2018-2019 academic year costs $2,299, which includes a $78 administrative fee. Costs for final-year HPD students may vary as some final academic years extend beyond 12 months. The costs for Health Professions Division programs with a 15-month long final academic year (June 1- August 31) are $2,859.  Plan documents and summaries of benefits are available on the Aetna Student Health website. Refer to Plan Costs by Program for a detailed breakdown of costs per semester/term for the 2019-2020 academic year. 

Needlestick coverage includes treatment for exposure to or contact of mucous membrane or nontintact skin (e.g., exposed skin that is chapped, abraded, or afflicted with dermatitis) with blood, tissue, or other body fluids that are potentially infectious with Hepatitis B Virus, Hepatitis C Virus, or HIV through needlestick, instruments, or cut with a sharp object. For further information visit the Student Medical Center's Needlestick page.

Once your waiver application has been approved, please allow up to 10 business days for the charge to be reversed. 

If you are entitled to a refund of tuition and fees, the refund will first be applied to any sources of financial aid from which you may have been awarded. Once all balances owed to NSU have been satisfied, any excess funds remaining will be refunded to you. Refunds will generally be delivered to students in the form of a check unless the student has a valid Direct Deposit Authorization on file or payment has been made by credit card or gift card, in which case the excess credit will be returned to the card. Please visit the Bursar's website for more information on refunds of charges, tuition, and fees

As per Aetna Student Health Insurance policies:

  • If you drop/withdraw from a semester/term before or within the first 31 days of a coverage period, you will not be covered under the policy, and the student health insurance charge will be reversed, unless any claims have been paid.
  • If you drop/withdraw from a semester/term after 31 days of a coverage period, you will be covered for the full period. Payment is required; the charge will not be reversed. If payment was already made, no refund will be granted.

Students must contact the Student Health Insurance Department in a timely manner to request the student health insurance charge to be reversed.

Contact our office by phone: (954) 262-4060 or via email

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