Frequently Asked Bursar Questions

The Bursar's Office is primarily responsible for billing students and collecting and depositing their payments. The office is also responsible for refunding student loan proceeds, after the funds are wired to NSU. The Bursar approves all refunds to students when payments exceed their tuition and fees.

The Financial Aid Office grants awards and approves loans based on the eligibility of the student. They determine the type and amount of each award or loan which is contained in the official award letter sent to students. The Financial Aid Office credits the funds to the student accounts after the borrower (student) has completed the application and endorsed the promissory note and other documents.

The Loan Disbursing Department of the Bursar's Office administers the refund when the student is properly registered for sufficient credit hours and has completed all other requirements for loan eligibility.

Online Payment Options:

The fastest and most convenient option is to pay online via NSU eBill. You may pay via NSU eBill any time by echeck, credit card, or Visa/MasterCard/ or American Express gift card. Access the NSU eBill login page.

Payment by Credit Card or Gift Card
Please note that any refunds you may be entitled to will be added back to the credit card or gift card used to make the payment. Therefore, students are advised to retain any gift cards used to make payments.

Your NSU billing statement is generated the middle of each month. A notification will be sent to your NSU email that your eBill is ready to be viewed and paid. You may designate another person to receive your monthly eBill notification. Your authorized user(s) can make payments to your account as well. Simply click the Authorized User tab on the eBill home page and follow the directions to set up your authorized users.

Please note: If a parent, guardian, or other person who has been designated as an authorized user on your account wishes to discuss your account with a university representative, NSU requires you to submit your Authorization for Release of Information (ROI) Consent for the authorized person. You must indicate on the ROI to grant access to financial aid and student account information. Without your consent, the Family Educational Rights and Privacy Act (FERPA) prohibits university representatives from discussing your student account, even with a person who has been set up as an authorized user in NSU eBill. Access to other information on the ROI is at your discretion.

Mailing Payment Options:

You may mail your check with your name and NSU ID to:

Nova Southeastern University
Bursar's Office
3301 College Avenue
Fort Lauderdale, FL 33314

You may mail your money order/cashier's check to:

Nova Southeastern University
Office of the University Bursar
P.O. Box 290060
Fort Lauderdale, FL 33329

In Person:

You may pay in person at the One-Stop Shop, located in the Horvitz Administration Building and the Terry Administration Building on the main campus in Davie. Hours of operation are Monday through Thursday, 8:30 a.m. to 7:00 p.m. and Friday 8:30 a.m. to 6:00 p.m.. The One-Stop Shop in the Horvitz Building is also open on Saturdays, 9:00 a.m. to 12 noon.

By Wire Transfer:

International Students:

The university uses Flywire for international payments from accounts outside of the United States.

For more information, visit our International Payments webpage.

 

Other International and Domestic U.S. Wires:

For wire transfers within the U.S., or wire transfers for international students who are not able to submit payment using Flywire, please use all of the information below:

 

Beneficiary Bank: Sun Trust Bank

Address:
Wire Transfer Department
501 East Las Olas Boulevard
Fort Lauderdale, FL 33301

Swift Code: SNTRUS3A
ABA Route: 061000104
Account Number: 0406-00655-4266
Name on Account: Nova Southeastern University Tuition and Fee Trust Account
Special Instructions: 3 lines of text, 34 characters per line for a maximum of 102 characters

If wire transfer is for individual:

Full Name (as it appears on NSU's student account with NSU ID)

If wire transfer is for multiple students and cannot fit in 102 character special instructions, please provide the following:

• Name of Program
• Name of College
• Contact Name at Main Campus and telephone extension

Payment is due at the time of registration and is considered past due 30 days after the start of the semester. An email will be sent to you 20 days after the first day of the semester reminding you of the approaching late fee date.

NSU accepts payment via credit card using Visa, Master Card, or American Express. Other acceptable forms of payment are personal checks, cashier's checks, money orders in US Dollars made payable to NSU, and wire transfers. Always be sure to include your full name and student ID number on your method of payment.

NSU does not mail paper bills. Billing statements are sent to you electronically in the middle of each month.

However, please remember that payment is due at the time of registration. It is recommended you pay your bill shortly after registration and do not wait to receive a statement in order to avoid late charges.

Payment is due in full at the time of registration. If the balance remains unpaid after 30 days, a Bursar Hold will be placed on your account and a $100.00 late fee will be assessed. The Bursar Hold will prevent you from viewing grades, registering for classes, and ordering transcripts or diplomas. If the balance remains unpaid after 90 days, the account will be transferred to NSU's Collections Department and a Collections Hold will be placed on your account. The delinquent account will eventually be transferred to an outside collections agency or attorney and collection fees will be added to the balance due.

Employers paying your tuition should send a letter authorizing the Bursar's Office to bill them for your tuition, fees, and other applicable costs. Please have your company send their letter to the following address:

Nova Southeastern University
University Bursar
3301 College Avenue
Ft. Lauderdale, FL 33314

(954) 262-5200
800-541-6682, ext. 25200

If your company is planning on reimbursing your tuition, please contact your program office for details.

Please note: If you are a financial aid recipient, you are required to inform the Office of Student Financial Assistance of your tuition reimbursement, even if your reimbursement was received after the beginning of the semester.

Yes. Eligible students may sign up for a term-based payment plan within NSU eBill. For more information, visit the NSU Payment Plans webpage.

In addition, many NSU program offices offer payment plans to their students. Please check your program office's website.

Depending on your charge, please contact the appropriate office:

Contact your academic program office regarding tuition charges. For questions relating to financial aid, contact the Office of Student Financial Assistance.

The Nova Southeastern University Payment Plan is a payment option designed to provide budgetary assistance in meeting a student’s semester education expenses. While payment for tuition, fees, and other institutional charges is due in full at the time of registration, sometimes students and families may need extra time to meet their financial obligations.

The NSU Payment Plan is available within the NSU eBill portal. A button "Enroll in Payment Plan" displays on the home page  of eligible students. Click the button, and the Payment Plan Enrollment page will appear. You will see the semester(s) for which you may enroll. Select the semester and enroll in the plan. Parents and guardians may also enroll in a payment plan on the student's behalf. For detailed information, visit NSU's payment plan page. 

Review the enrollment eligibility criteria and status of your NSU account.

• Outstanding balances must be paid in full.
• Deferrable balance minimum is $500 for the semester/term.

If you receive a message stating “no plan available,” you are not eligible for the selected semester/term. Review the NSU Payment Plan information and eligibility criteria.

• You may not have any or sufficient eligible charges posted for the semester/term. A minimum deferrable balance of $500 is required.
• The semester/term’s enrollment period has passed.

Review your card and make sure you have:

• entered the correct card number and information
• verified the expiration date of the card is in the future.          

Note: NSU accepts the following credit or gift cards: Visa, MasterCard, and American Express.

Both an enrollment confirmation and payment receipt will be emailed to your NSU email.

You may immediately go to your NSU eBill home page to view your payment plan. 

1. Click on “Action” at the declined/late payment. Click “Edit.”
2. Set up the new payment method.
3. Pay the missed installment.

No.  The payment will process on the scheduled installment date.  However, you may:

1. Go to your NSU eBill home page to view your payment plan.
2. Click on “Pay Next Installment” to make an early payment before the scheduled date; or
3. Click on “Pay Off Plan” to pay the entire balance before the scheduled date without penalty.

If the payment declines, you may:

1. Go to your NSU eBill home page to view your payment plan.
2. Click on “Action” at the declined/late payment. Click “Edit.”
3. Set up the new payment method.
4. Pay the missed installment.

If you are eligible for a tuition credit from a dropped class, the credit will reduce the balance due. The plan will then recalculate the installment payments.

Estimated Financial Aid that is authorized for the fall semester begins to appear in NSU eBill the first week of June.  If you plan to enroll in the Early Fall Plan, enrollment is open for this plan until mid-June.  If an award is not shown in the total, contact the financial aid office,  finaid@nova.edu or 800-806-3680, to determine what requirements are missing to be eligible to receive the aid.

Your form of payment determines how quickly the financial hold may be lifted. If your payment is made via credit card, cash, cashier's check, or money order, the hold will be removed the next business day. If you pay by paper check, the hold will be removed 10 business days after posting of the check by the Bursar's Office. Echeck payments will result in your hold being removed within five business days after posting by the Bursar's Office. If your account has been transferred to an outside collection agency or attorney, and you have paid your account in full including collection costs, please call the Bursar's Office at (954) 262-5200. The Bursar's Office will need to review your student account and verify if the financial hold can be removed.

A Bursar Hold prevents students from obtaining grades, registering for classes, and accessing the University RecPlex until all outstanding balances are paid in full. A Transcript/Diploma Hold will only prevent you from receiving a diploma or an official transcript; this kind of hold will not prevent you from registering.

Your banking information can be entered via SharkLink. For instructions, visit the direct deposit webpage.

As loan amounts are usually higher than your cost of attendance, you have the option of returning any funds you do not need to NSU to be returned to the lender. Returning a refund to your lender will reduce your outstanding balance.

To return a refund issued to you from your NSU student account, submit a completed Authorization to Return Refund form to the Office of the University Bursar.

Online and Fax:

Make a Web Check or Credit Card Payment for any amount by logging into your SharkLink, WebSTAR, or NSU eBill account. Then fax a completed Authorization to Return Refund form to (954) 262-4131.

If you do not know your login credentials to any of the NSU systems above, please visit www.nova.edu/resources/nsuidentity.html to retrieve this information.

Via U.S. Postal Service or in person:

Write a personal, cashier's, or bank check made payable to Nova Southeastern University. Make sure to write your NSU ID and name on the memo line OR return your NSU refund check with VOID written on the front. Submit with a completed Authorization to Return Refund form in person at a One-Stop Shop on the main campus (Horvitz Administration Building or Terry Administration Building) or mail to the address on top of the form.