Contact Information Mon-Fri 8:30 a.m. - 5:00 p.m.
NSU Student Health Insurance email@example.com (954) 262-4060for questions regarding charges and waivers
UnitedHealthcare800firstname.lastname@example.org questions regarding benefits, coverage, health discounts, and finding a provider
May 1, 2021
NSU is pleased to announce UnitedHealthcare (UHC) as its new student health insurance provider for the 2021-2022 academic year. After a thorough assessment from a competitive bid process, the university established a partnership with UHC to serve as NSU’s student health provider. UHC is committed to providing excellent benefits, coverages, customer service support, and competitive cost saving rates that are advantageous for our students.
Effective May 1, 2021, all new students will be automatically enrolled in the UHC student health insurance plan. Students who do not wish to be enrolled with the UHC student health insurance plan and have comparable health insurance coverage must complete the student health insurance waiver by visiting NSU’s waiver website by the published deadline dates. Continuing students will maintain their existing coverage with Aetna Student Health Insurance through the end of their enrollment period or by July 31, 2021. There is no other action required for continuing students.
We look forward to partnering with UnitedHealthcare to meet our students’ health insurance needs.
Insurance ID cards will not be mailed out. They can be accessed through the UnitedHealthcare website or in the UHC mobile app:
1. Visit myaccount.uhcsr.com. 2. Select "Create Account." 3. Follow onscreen prompts; for the school ID. Type your NSU ID # without the "N." 4. Click on "Next." 5. Create Username and Password. 6. Log in to "My Account."
Download the UHCSR mobile app (App Store | Google Play) to view your insurance card and access additional information. Create "My Account" using the same steps noted above.
Accessing your electronic ID card
Creating your UHC account login
Downloading the UHC App
Making a telehealth appointment
Appointing a personal representative
Declaring other insurance
Submitting your claim
What is an EOB?
UnitedHealthcare NSU Student Resources website: uhcsr.com/nova
IMPORTANT: All students seeking medical care within 25 miles of the Fort Lauderdale/Davie Campus must obtain a referral from the NSU Health Clinic before receiving any medical care. This includes follow-up visits as well as recommendations to another provider for the same condition. If you do not obtain the necessary referral the insurance plan will not coverage any medical expenses, and you will be held responsible for payment. Please call (954) 262-4100 to make an appointment.
Referral is not required for the following exceptions:
when the NSU Health Clinics are closed
when service is rendered at another facility during break or vacation periods
medical care received when the student is more than 25 miles from the Fort Lauderdale/Davie Campus
preventive/ routine services (service considered preventive according to Health Care Reform and/or services rendered not to diagnosis or treat an injury or sickness)
Maternity, obstetrical and gynecological care
Metal illness and substance use disorder treatments
when service is rendered by a preferred provider
All students seeking medical care within 25 miles of the Fort Lauderdale/Davie Campus must obtain a referral from the NSU Health Clinic before receiving any medical care.
In-Network providers have agreed to accept negotiated rates which reduce students' out-of-pocket expenses. Please read the Certificate of Coverage to learn about the plan deductible, copays, coinsurance, and out-of-pocket maximum.
The NSU Student Health Insurance Plan provides coverage throughout the continental United States. In-Network Providers can be found using the following link: UHC Choice Plus In-Network.
Students who are graduating or no longer attending NSU may purchase the three-month continuation option directly with United Healthcare. The three-month continuation option will provide an additional three months of coverage based on your current student insurance coverage end date. Please contact email@example.com to confirm your coverage end date.
Please note, your insurance coverage will remain active until the end of your program’s academic year. This means your coverage period may extend past your graduation date and/or class end date; you will then be eligible for the three-month continuation option. (Example: If you graduated in May, your plan may continue to cover you until the end of your academic program year in July or August.
Please read the following important information prior to electing to enroll:
To request the Three-Month Continuation Option contact you must complete the Continuation Enrollment Form and follow the payment instructions. If you need further assistance please contact United Healthcare member services by phone at 1- 800-767-0700.