Insurance ID cards will not be mailed out. They can be accessed through the UnitedHealthcare website or in the UHC mobile app: 

Website:

         1. Visit myaccount.uhcsr.com.
         2.  Select "Create Account."
         3.  Follow onscreen prompts; for the school ID.
              Type your NSU ID # without the "N."
          4. Click on "Next."
          5. Create Username and Password.
          6. Log in to "My Account."

Mobile App: 

Download the UHCSR mobile app (App Store | Google Play) to view your insurance card and access additional information. Create "My Account" using the same steps noted above.

• Accessing your electronic ID card

• Creating your UHC account login

• Downloading the UHC App

• Making a telehealth appointment

• Appointing a personal representative 

• Declaring other insurance

• Submitting your claim

• What is an EOB?

• Locating a Provider

UnitedHealthcare NSU Student Resources website: uhcsr.com/nova

IMPORTANT: All students seeking medical care within 25 miles of the Fort Lauderdale/Davie Campus must obtain a referral from the NSU Health Clinic before receiving any medical care. This includes follow-up visits as well as recommendations to another provider for the same condition. If you do not obtain the necessary referral the insurance plan will not coverage any medical expenses, and you will be held responsible for payment. Please call (954) 262-4100 to make an appointment.

Referral is not required for the following exceptions:

• medical emergency

• when the NSU Health Clinics are closed

• when service is rendered at another facility during break or vacation periods

• medical care received when the student is more than 25 miles from the Fort Lauderdale/Davie Campus

• chiropractic care

• dermatology

• preventive/ routine services (service considered preventive according to Health Care Reform and/or services rendered not to diagnosis or treat an injury or sickness)

• Maternity, obstetrical and gynecological care

• Metal illness and substance use disorder treatments

• when service is rendered by a preferred provider

Preferred Providers

• Preferred Providers located on the United Healthcare Certificate of Coverage pages 3-10, will not be subjected to co-payment nor deductible, but you will be responsible for 30% coinsurance of the medical services rendered. 

NSU Health Clinics

• All NSU Clinics are listed on the United Healthcare Certificate of Coverage located on page 10.
• Medical services rendered at a NSU Health Clinic will not be subjected to co-payment nor deductible.
• The NSU Health Clinics are staffed by board-certified physicians and physician assistants who provide primary care services including:
  • Physical exams
  • Preventive care
  • General medical care
  • Minor surgical procedures
  • One annual eye exam
  • Health and wellness
  • Women's health care
  • Immunizations
  • Pharmacy 
  • Student counseling

In-Network Providers

All students seeking medical care within 25 miles of the Fort Lauderdale/Davie Campus must obtain a referral from the NSU Health Clinic before receiving any medical care.

In-Network providers have agreed to accept negotiated rates which reduce students' out-of-pocket expenses. Please read the Certificate of Coverage to learn about the plan deductible, copays, coinsurance, and out-of-pocket maximum.

The NSU Student Health Insurance Plan provides coverage throughout the continental United States. In-Network Providers can be found using the following link: UHC Choice Plus In-Network.

Out-of-Network Providers

Out-of-network providers may not accept payment of students' cost share (deductible and payment percentage) as payment in full and may therefore bill students for the difference between the amount billed and the amount paid by the plan. If an emergency room facility or physician bills you for an amount above your cost share, you are not responsible for paying that amount. Please send the bill to the address listed on your member ID card and the insurance company will resolve any payment dispute with the provider over that amount. Make sure your member ID number is on the bill.

Students who are graduating or no longer attending NSU may purchase the three-month continuation option directly with United Healthcare. The three-month continuation option will provide an additional three months of coverage based on your current student insurance coverage end date. Please contact studenthealth@nova.edu to confirm your coverage end date.

Please note, your insurance coverage will remain active until the end of your program’s academic year. This means your coverage period may extend past your graduation date and/or class end date; you will then be eligible for the three-month continuation option. (Example: If you graduated in May, your plan may continue to cover you until the end of your academic program year in July or August. 

 Please read the following important information prior to electing to enroll:

• The three-month continuation option cost $519.00
• It is recommended to purchase the three-month continuation option one month prior to your student insurance coverage end date.
• If payment is not received within 14 days of initial request, your request for enrollment will be canceled. 
• You will not be able to purchase the three-month continuation option after 14 days of your student insurance coverage end date.
• The maximum length of coverage under the continuation option is three consecutive months from your coverage end date.
• The three-month continuation option is not renewable, nor can the policy be canceled once an application has been purchased.

To request the Three-Month Continuation Option contact you must complete the Continuation Enrollment Form and follow the payment instructions. If you need further assistance please contact United Healthcare member services by phone at 1- 800-767-0700.