Office of the University Registrar

The Office of the University Registrar maintains the integrity of academic policies and the student information system. The information below has been specifically compiled for our colleagues to help ensure consistent adherence and enforcement of university policies and procedures. Students will find more detailed instructions on the Registrar's public webpages https://www.nova.edu/registrar/ and https://www.nova.edu/commencement/

Master List of All Active Programs (as of October 17, 2025)

Undergraduate

Undergraduate Master List of Active Programs (as of March 27, 2025)

Undergraduate Master List of Active Minors ((as of August 12, 2025)

 

For information on certificate conferral, please refer to the registrar's website.

For information on certificate conferral, please refer to the registrar's website.

Contact Information — students, faculty, and staff 

Commencement

Students who have questions about being invited to commencement, should be directed to their specific program office.

commencement@nova.edu

Degree & Enrollment Verification, Loan Deferment

regverify@nova.edu

Diplomas

diplomas@nova.edu

Student Record Updates
(address, phone number, and name changes)

studentupdates@nova.edu

Email - general inquiries
(incl. transcripts, application for degree)

nsuregistrar@nova.edu

Telephone

800-541-6682, ext. 27200; (954) 262-7200

Registrar Aliases — faculty and staff only

Academic Record Updates

(degree, major, and status changes)

deqc@nova.edu

Degree Conferral

daqc@nova.edu

Roster Reconciliation

rostrec@nova.edu

Grades

regops@nova.edu

Transcript Processing

transcripts@nova.edu

CourseLeaf Section Scheduler (CLSS) Resources for Course Administrators and Approvers

Fall 2026 (202720)

Summer II 2026 (202710)

Summer I 2026 (202650)

Spring 2026 (202640)

Winter 2026 (202630)

Fall 2025 (202620)

 

CRN and Course Section Changes, Updates, and Additions  

CourseLeaf Section Scheduler (CLSS) Training Session Recordings

For questions, please email FAARCourseLeaf@nova.edu. 

Access CourseLeaf by clicking on the button below:

CourseLeaf

Students can register for courses in a number of ways:

  • Online through their SharkLink account
  • Program office or academic advisor
  • One-Stop Shop (OSS)
  • The Office of the University Registrar (email: regops@nova.edu or fax (954) 262-3256)

Registration occurs prior to each semester in accordance with the university’s administrative calendar. Students with questions regarding registration should contact their program offices.

Faculty Registration for Auditing
Faculty members who wish to register in order to audit a class should contact the respective program office to ask how they can apply as a non-degree seeking student with their program.

Student Enrollment Agreement (SEA)
Students who self-register must complete the online SEA prior to course registration once a calendar year. Those registered through their program office, an advisor, the One-Stop Shop, or the Office of the University Registrar must first log on to SharkLink and agree to the SEA. View a copy of the SEA verbiage.

Classes may be dropped online at any time up until the last day of the program-specific registration period. After the close of an Add/Drop period (usually the end of the first week of class), students must contact an academic advisor and complete a Student Transaction Form (STF) to be dropped from a course. The date an advisor is notified of the student’s intention to drop a course is the effective date used for official records and billing purposes.

It is a student’s responsibility to make sure he/she has been dropped from a course. Simply informing an instructor or not attending class does not protect a student from consequences to grades or financial responsibilities. If a student fails to complete the drop procedure and never attends or stops attending class, he/she will be held responsible for payment and receive a grade of F.

Last Day to Drop
The last day to drop a course with a percentage of tuition reimbursement and without a grade is normally at the end of the fourth week of a semester (but students should check with an academic advisor for program-specific drop dates). A grade of W will be recorded on the official record if the student withdraws from a course after that time and up until three weeks prior to the end of a semester.

Beware of Financial Aid Implications
Students receiving financial aid should also consult with a financial aid counselor to determine how their aid may be affected by dropping or withdrawing from a course.

As a convenience to NSU students and the business community, the university has authorized the National Student Clearinghouse to act as its agent for providing enrollment and degree verifications.

Through the Clearinghouse, NSU provides students with free enrollment verification as proof of actual class attendance. Students can access the Clearinghouse through their SharkLink account. Registration alone, however, does not guarantee attendance or provide evidence of enrollment. Therefore, neither NSU nor the Clearinghouse are able to provide enrollment verification until the actual start date of classes.

For detailed information, visit the Registrar's website (click on Loan Deferments, Enrollment and Degree Verification).

Passed as an act of congress in 1974 and signed into law by the President, FERPA affords students certain rights with respect to their education records. For a listing of these rights, visit the Registrar's website (click on FERPA). 

All FAAR employees are mandated to complete a Family Education Rights and Privacy Act (FERPA) webinar when first hired at NSU. The Office of the University Registrar acts as a clearinghouse for notifications and questions concerning the act.

Examples of how FERPA can apply to NSU employees

Persons claiming to be representatives of students:

Prior to speaking with anyone claiming to be a representative of a student, either in person or on the telephone, an NSU employee should ensure that a current  Authorization for Release of Information (ROI) form is on file in Banner or Image Director. Imaged release forms (document type: ROI) can be found in the SFSR database. Please be mindful that several ROIs may be on file so it is important to adhere to the most current document available before speaking about a student’s education record. For more details, review the New ROI Process section below.

Students asking about grades:

If a student calls asking what grade he or she received in a particular class, NSU employees cannot disclose that information. However, if students asks how the grade of "D" that they received will affect their status, you are allowed to advise them on this specific issue. 

Video on Entering Grades and Viewing Student Information

PDF Guide on Entering Grades and Viewing Student Information


How to Enter Grades in SSB or Canvas

Please click the links below for instructions in different formats on entering grades in Self-Service Banner or Canvas. 


Grading Period

Grading periods for each program are published on the official 3-year academic calendar's grading tab. Most NSU instructors must post grades during the time period that begins seven days before the end of the term and ends seven days after the end of term. 

Grades are rolled into Banner twice a day at 6 a.m. and 6 p.m. Once grades are posted, and the process is run to calculate the grade point average, an email notification is generated and sent to the student’s NSU email account. To protect student privacy, grades are never given over the telephone.


Grading Format for Graduate and Professional Programs (2018-19)

Grading Format for Graduate and Professional Programs (approved 2016)

Colleges and program offices had until Friday, March 16, 2018 to select grades to use for graduate and professional students under the new grading format approved by Provost Rogers.

ESS/FAAR created a form where programs designate grades to be tied to a particular student level. In addition to completing the form, programs had to supply a spreadsheet of all graduate/professional-level courses in their catalog. The Office of the University Registrar used this information to make the university-wide change. 

The new grading format took effect in the 2018-2019 academic year.

For more information, visit our Grading Format FAQs or contact courserequests@nova.edu for questions. 


Attendance

While keeping attendance is not a requirement for NSU instructors, the instructor must record the last date of an educationally-related activity as the last date of attendance (LDA) on the grade roster in SSB/WebSTAR for students who unofficially withdraw (cease attending class or submitting assignments). Educational activity includes physical attendance, academic attendance for online classes such as engaging in an online discussion or asking the instructor a course-related question, the submission of assignments or examinations, etc. Please note that a student logging in with no participation is not considered attendance.

If the last date of activity cannot be determined, the instructor should report the midpoint of the term for the course as the last date of attendance. The midpoint of the term will be used when the instructor enters hours attended greater than zero but does not provide a last date of attendance.  This determination must be made within seven (7) days of the last day of the term.  Students who officially withdraw from a course are automatically assigned a grade of “W,” which will appear as such on the student's academic record.  A student will only be permitted to petition and receive consideration for a retroactive drop, withdrawal, or refund for a course more than 20 days after the end of the term if he or she has extremely extenuating circumstances and provides the appropriate documentation (e.g., medical records, death in family, etc.).


Change of Grade

After an original grade is posted, an instructor may decide to change a student’s grade either because of an error or an agreement for the completion of additional work. In those instances, the instructor must first complete a Change of Grade (COG) form and forward that to the program office for approval and submission to the Office of the University Registrar. In order to be processed, all COG forms must contain two signatures, which can be a combination of the instructor, the Dean/Center Director, or a pre-approved program office designee signature. Once the form is submitted to the Office of the University Registrar, processing should be accomplished within a 24-hour window.

Financial Aid and Academic Records (FAAR) is currently working on the implementation of an automated workflow for this process.


Repeated Courses

Repeated course/grade replacement allows students who have done poorly in a course to repeat it and remove the weight of the lower grade from the student's cumulative grade point average (GPA). Only courses taken at NSU qualify for grade replacement, and students must gain prior approval of the equivalency of the course before enrollment. Program office representatives must submit a Repeated Course Form to the Office of the University Registrar so that only the higher grade and GPA credit will be applied toward fulfilling graduation requirements. Academic policies regarding repeat courses may vary by level and program. The policy for undergraduate students is outlined in the Undergraduate Student Catalog.

For undergraduate courses, an automated workflow is in place.

Repeat Course Policy for Financial Aid
A student may receive federal financial aid (Title IV funds) for a repeated course only once if the course was previously passed (credit has been received). For details, visit the financial aid website.


Incomplete Grades

When unanticipated and compelling circumstances prevent students from completing the requirements of a course within the specific confines of a particular semester, an extension of deadlines to meet the course requirements may be available to the student at the discretion of the instructor. A mark of incomplete (I) will be assigned to the student when:

  • The student has been doing passing work up to the last day of class of the semester, and
  • For reasons beyond the student’s control, and which the instructor finds acceptable, the student has been unable to complete the requirements of the course on time. (Negligence and indifference are not acceptable reasons.)

The incomplete is not computed in the grade point average. A course marked incomplete cannot be withdrawn (WD). The time limit for changing the incomplete grade to a final grade is the end of the next semester for most programs; however, it may not exceed one calendar year or graduation. Policies regarding incomplete grades vary by program. Please check your program's catalog for your program's policy on deadlines for changing incomplete grades to final grades. After the time period for a change of grade has expired, the incomplete grade can be changed to an F grade by the Office of the University Registrar. 


Satisfactory Academic Progress (SAP) Implications

Instructors should be mindful that incomplete grades can negatively affect a student's Satisfactory Academic Progress (SAP). All students must meet SAP requirements in order to remain eligible for financial aid. According to NSU's SAP policy, courses with incomplete and withdrawal grades at the time of the SAP review count as attempted hours but are not counted as successfully completed hours. Each student requires a certain amount of successfully completed hours per semester in order to meet SAP. An incomplete grade that is converted at a later time will be considered during the next annual SAP review and will not be retroactively considered for the semester in which the student performed most of the work.

For detailed instructions, please visit the Registrar's website.

NSU maintains student education records in a confidential and secure manner in accordance with the Family Educational Rights and Privacy Act (FERPA). University representatives including faculty, administrators, and other NSU staff members, may not speak with anyone about a student's personal identifiable information (PII), including grades, financial aid awards, payment information, etc. unless the student has given explicit consent. The process by which NSU manages student consent is referred to as Release of Information (ROI). Sometimes, it is referred to as "FERPA form" by parents and external audiences. 

Beginning in February 2023, students may give their consent to permit NSU staff members to discuss their PII with the individuals the students designate by entering this information in SharkLink/Self-Service Banner.  This new process eliminates the need for students to complete and submit a paper form each time they wish to make a change to their release of information data. It allows students to view and manage the information about whom they wish to authorize 24/7.

Student ROI Access

To access the new and improved Release of Information Authorization process, students follow the steps below:

  1. Log in to SharkLink.
  2. Click on Student Resources  on the left navigation.
  3. Click on Release of Information Consent.

You may view the ROI form from the student's perspective on the registrar's website.  

Administrator Access

Administrators have access to students' ROI information on the custom Banner administrative page SZIROIC.  For more details, refer to the internal training video below:


Video Link: NSU Employee View of Banner SZIROIC

Important Note: If you do not see an ROI on file on Banner page SZIROIC, the student may have submitted a paper ROI prior to the go-live of the new process.  Check Image Director (SFSR and/or Admit databases) to confirm. 

In your conversations with students, be sure to remind them to complete the ROI in SharkLink.

Additional FERPA Resource


 

Students and alumni in good financial standing are able to order an official electronic or paper transcript online. For detailed instructions, including instructions for various transcript request types, visit the Registrar's website.

NSU does not issue unofficial transcripts. Students can print unofficial transcripts in SharkLink. 

University policy requires that each faculty member reconcile and validate the accuracy of his or her class roster during the first week of class, as determined by the approved Nova Southeastern University academic calendar. Faculty are given the second week of the semester/term to complete the online reconciliation process. Any person deemed a non-attendee will be dropped from the class roster by the Office of the University Registrar.

Students who believe they were reported in error as non-attendees must communicate with the instructor to be reinstated.  Instructors may use the Roster Reconciliation Workflow to reinstate students to a course who were initially reported as non-attending.

Roster Reconciliation Workflow Tutorial Roster Reconciliation FAQs

Student Enrollment Agreement Requirement
All students must complete the Student Enrollment Agreement (SEA) form in order to register for classes. The SEA requires students to agree with NSU standards and policies regarding course registration and withdrawal, financial responsibility, a release of liability, and more. Students registering for courses will be prompted to complete the form as part of the registration process on Sharklink and Self-Service Banner.

To complete the SEA, follow the steps below once registration has opened:

  • Log in to SharkLink.
  • Click on the Course Registration capsule and select Registration.
  • Click on "Register for Classes" to be prompted to complete the SEA.

Students must complete the SEA or course registration will not occur.

For more information, please view a copy of the SEA or see our FAQ.

In order to streamline requests for modifications to the SEA verbiage, FAAR has established Procedures for SEA Modifications in October 2015.

How to Look Up Whether a Student Has Completed the SEA

Staff members may need to verify whether a student has completed the SEA for the year. For instructions, view our Procedures to Verify a Student Completed the SEA.

Tip: The Monitor Action Item drop down menu may contain multiple copies of SEAS a student has completed over time. To be presented with all of the completed SEAS for a student, leave the Action Item drop down blank. If searching for a SEA for a specific year, be sure to select the correct year. 

The Office of the University Registrar is the custodian of student records and therefore has been designated to receive all subpoenas that have to do with academic records. If anyone tries to serve a subpoena to your office, direct the person to Public Safety as per university protocol. Public Safety verifies and documents the credentials of all law enforcement  or agency representatives who serve legal documents, conduct investigations or interviews, or request access to university facilies or information. Subpoenas for academic records will be directed to the Registrar's Office, located on the main campus on the first floor of the Horvitz Administration Building. 

The Registrar's Office also handles other types of record requests, such as the NSU Release of Information Form and other release forms provided by requestors of academic records.

Any department who wishes to use a waitlist for a class may add the waitlist option to the respective class section in Banner. This will allow students to add themselves to a waitlist once the enrollment maximum of the course is reached. When a seat becomes available, the first waitlisted student will receive an automated email notification to register within 24 hours. If the student does not register within this timeframe, the student will be removed from the waitlist, and the next student on the waitlist will be notified accordingly.

Please note:

  • It will be the responsibility of the respective department/college to notify students that the waitlist feature is available.
  • Departments may wish to open additional sections for courses with long waitlists.
  • When managing class capacity for ground-based courses, please be mindful of room scheduling.

For detailed information on the waitlist feature, please review the Wait List Self Service Views for Students and Faculty document.

Generally, the last day for students to withdraw from a class is three weeks prior to the end of the semester. However, the Registrar’s Office advises students to check with their program offices for specific deadline dates and refund policies. Students with permanent residence addresses in specific states (such as Georgia, Maryland, and Oregon) are subject to their home state’s refund policies.

Students must submit a completed Student Transaction Form (STF) to officially withdraw. Simply ceasing to attend or informing the professor will not protect students from consequences to their grades and from their financial responsibilities.

The date that the STF is submitted to the Registrar’s Office is the effective date used for official records and billing purposes.

A Word of Caution Regarding Withdrawing From Classes for Financial Aid Recipients and International Students

Financial aid is typically awarded based on enrollment. Therefore, any changes a student makes to his or her schedule after he or she has been awarded may lead to the following consequences:

  • A student’s scholarships, grants, and loans may be reduced or cancelled.
  • The student may fail to meet renewal requirements for his/her scholarship.
  • The student may fail to meet Satisfactory Academic Progress (SAP).
  • Students may end up with an outstanding balance.
  • Students who do not complete at least one class within a semester will also be subject to a Return of Title IV Funds calculation. The student may have to return “unearned” financial aid which may lead to an outstanding balance on the student’s account.  
  • International students’ immigration status may be affected.

Not sure how a student will be affected?

  • Read more on enrollment requirements for various financial aid programs
  • See detailed information on the Return of Title IV for students who are withdrawing from all classes for the semester
  • Always encourage students to contact their financial aid counselor or the Office of International Affairs (international students) before making adjustments to their schedule! Better safe, than sorry.

It is of utmost importance that administrators properly maintain faculty records in the Banner system to ensure accurate system access and communications. Faculty members who no longer teach must be inactivated so that their access to view sensitive student data can be removed. Faculty members/advisors' records are maintained on Banner page SIAINST. 

Please view our Instructions to Activate/Deactivate a Faculty Member/Advisor in Banner (PDF). 

How To's for Administrators

The Curriculum Change Workflow is used to request curriculum changes to a student record.  These updates can include changes to the following Banner forms: SGASTDN/SFAREGS, SHAINST, SHADEGR, SHACRSE, and SHATRNS.

Curriculum Change Workflow Instructions

Note: Any graduate withdrawalsSHADEGR changes, and internal course transfers will require a traditional Curriculum Change Form to be filled out and sent to DEQC@nova.edu.  For undergraduate student withdrawals please utilize the Student Withdrawal Notification Workflow (see below for instructions).

Staff members may need to verify whether a student has completed the SEA for the year. For instructions, view our Procedures to Verify a Student Completed the SEA.

Tip: The Monitor Action Item drop down menu may contain multiple copies of SEAS a student has completed over time. To be presented with all of the completed SEAS for a student, leave the Action Item drop down blank. If searching for a SEA for a specific year, be sure to select the correct year. 

The Student Transaction Form (STF) is used to submit registration requests to the Office of the University Registrar that cannot be completed in real time in SharkLink. If the student does not have an employee hold (UE) and the SEA has been completed, the STF must be processed by the college/program office. If the student has an employee hold (UE) and the SEA has been completed, the STF can be sent to regops@nova.edu.

There are three STF versions available:

If the registration cannot be processed in SharkLink, students and staff are encouraged to use the online STF as its smart logic will prepopulate subject, course number, section, course title, as well as start and end dates upon entry of the CRN.

IMPORTANT: As specified on the STF, requests submitted without a Student Enrollment Agreement (SEA) on file will not be processed. Advisors may refer to the procedures on how to view whether a student has completed the SEA to verify completion of the SEA.

Holds:

  • STFs for students with bursar holds will not be processed unless the program office receives written approval from the bursar’s office which is to be submitted along with the STF.

Special Requests (Retro Drop):

  • The roster reconciliation process (see above for details) is designed to address any class roster discrepancies during the first week of classes and to ensure accuracy of the university’s records. Students have up to 20 days after the end of the semester or term to clear up any discrepancies with their record. After that period, no further transactions will be accepted. Therefore, requests for students to be dropped after the semester or term has ended (retro drop) are only considered under extenuating circumstances. Such a request must be accompanied by an explanation with supporting documentation (e.g., medical records, death in family, etc.) as to why the request is being made, and if the request is because of non-attendance, why the instructor did not report the student during roster reconciliation. Any request for a retro drop will be reviewed by a panel, and the requester will be notified of the decision on whether the request has been granted and processed or denied. It is the requester’s responsibility to notify the student of the decision for the request.

Staff members authorized to initiate a withdrawal for an undergraduate student may follow the steps below to access the workflow that has been reinstated as of December 2021.

1. Log in to SharkLink and click on the Applications tab on the navigation.

screenshot of navigation bar

 
2. Select the purple Workflow icon.

screenshot of applications

 

3. Select "Go to Ellucian Workflow 1.0 Console."

screenshot NSU workflows

 

4. Select "Student Withdrawal Notification -####E (Staff Form for Student Withdrawal)" and then "Start Case" on the right.
screen shot start case workflow step

 

5. Complete the Student Withdrawal Notification Form and hit "Submit."

screenshot student withdrawal notification

 

6. Emails will be sent to the different stakeholders, depending on the specific student scenario, notifying of a task for review. The email will contain a link to the workflow task which must first be claimed.

screenshot claim case

 

7. Once the task is claimed, it will open to be completed based on review of the file. 

screenshot of task to be completed

screenshot finish

 

If the workflow cannot be completed immediately after claiming it, close out of the form. The workflow will stay in your inbox within the Workflow Console until it is completed. 

screenshot of workflow console inbox 

 

Should you have any questions about the workflow or need to request access, please contact the following: