NSU Benefit Provider Contacts

NSU Benefit Provider Contact Information


BlueCross BlueShield
Medical Insurance Provider

Customer Service: 855-258-9029
Essential Advocate: 888-521-2583
Teladoc: 800-835-2362
Single Sign On: http://icubabenefits.org
Direct: www.myhealthtoolkitFL.com 


Optum Rx
Prescription Drug Provider

Optum Health Care Advisor: 855-811-2213
ICUBAcares Pharmacist: 877-286-3967
Single Sign On: http://icubabenefits.org


Aetna - Resources for Living
Behavioral Health/Substance Abuse & Employee Assistance Program

Customer Service: 877-398-5816
Press 1 after the prompt for Behavioral Health
Press 2 after the prompt for Employee Assistance Program
Web: www.resourcesforliving.com


Humana 
Dental Insurance Provider

DHMO Customer Service: 800-979-4760
PPO Customer Service: 800-233-4013
Web: www.humanadental.com 


EyeMed
Vision Insurance Provider

Customer Service: 866-800-5457
Web: www.eyemed.com


TIAA
Retirement Investment Provider

Advisor Line: 800-842-2252
Personal Consultation: 888-211-3868
Web: www.tiaa.org/nsu 


Valic
Retirement Investment Provider

Advisor Line: 800-448-2542
South Florida Consultation: 954-871-0879 or 954-684-6306
Jacksonville Consultation: 904-448-7200 or 904-568-5360
Tampa Consultation: 813-300-7983
Orlando Consultation: 704-212-5003
Web: www.valic.com/nova 


Aflac
Personal Insurance Provider

Phone: 954-389-9100
Email: Evansfin@bellsouth.net 


LegalShield
Legal and Identity Theft Provider

Phone: 954-214-0327
Email: kelley@akasolutionsinc.com
Web: goo.gl/96K02f


Reliance Standard
Group Term Life Insurance and Disability Provider

Group Term Life Policy Number: GL 152576
Group AD&D Policy Number: VAR 206428
Long Term Disability Policy Number: LTD 125289
Customer Service: 800-351-7500


MassMutual
Whole Life Insurance Provider

Group Whole Life Policy Number: 70275WL
Customer Service: 844-975-7522
Web: www.massmutualatwork.com 


Matrix
NSU's Designated Leave Administrator

Request leave by phone: 877-202-0055
Request leave online: www.matrixabsence.com 


Abenity
NSU's Employee Discount Program

Sign up using your NSU credentials
Web: www.nova.abenity.com

ICUBA Benefits Administration

P.O. Box 616927
Orlando, Florida 32861
Email: benefitsadministration@icuba.org 
Phone: 866-377-5102
Fax: 866-377-5180

COBRA Questions? Contact ICUBA's COBRA Administrator.

Continuon Services
PO Box 7127
Atlanta, Georgia 30357-7127
Phone: 877-747-4141
Email: cobra@csllc.com