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Employee Assistance Program

You’ve got a lot on your plate and balancing work and family can be tough. Sometimes it can feel like you have to do it all, all by yourself. Think of the EAP as your personal power tool in your toolbox for life! The EAP is a confidential, free resource for you and every member of your household to help you with small issues, big problems and everything in between.

Sometimes a personal issue can throw your daily routine off balance. Talking about it with one of the specialists available through the EAP can help you feel better and make a plan. No question or issue is too small. You can call the EAP 24 hours a day, 365 days a year. So you can get help in the moment, or whenever you have a moment. 

Access services online at or by phone at 877-398-5816 (press option 1 for EAP services).

The Employee Assistance Program username is ICUBA and the password is 8773985816.

Aetna provides our Behavioral Health & Substance Abuse coverage and the Employee Assistance Program (EAP). For employees enrolled in health care coverage transition from EAP utilization to an in-network Aetna provider is possible when using the Behavioral Health & Substance Abuse coverage after EAP services.

24 Hour Emergency Travel Assistance

Eligible employees automatically receive access to travel assistance services provided by On Call InternationalOn Call International is a 24-hour, toll-free service that provides a comprehensive range of information, referral, coordination and arrangement services designed to respond to most medical care situations and many other emergencies you may encounter when you travel more than 100 miles from your home. 

Emergency Travel Assistance Printable Card

Click Here to Print the Emergency Travel Assistance Flier

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