A Transcript/Diploma (TD) Hold is placed on a student's account if the account shows an outstanding balance at the start of the semester. It ONLY prevents students from receiving a diploma or an official transcript. It does not prevent a student from accessing any other university services, nor is the Transcript/Diploma Hold associated with a fee.
A Bursar Hold will prevent student services such as the release of official transcripts, diplomas, grades, access to the University RecPlex, and future registration for classes until the balance is paid in full. Multiple Bursar Holds may be assessed to an account. Requirements for all Bursar Holds must be met before all restrictions are removed.
A Late Payment Hold (04) is placed on a student's account on the 30th day of the semester if a balance is still due. In addition, a 30-Day Late Fee in the amount of $100.00 is placed on the student's account. Once payment for all outstanding balances has been received by the Bursar's Office and the student account shows a zero balance, the hold will be lifted.
If you are registered for a future semester and have paid in full a balance due for a prior semester, please contact the Office of the University Bursar to review your account for the possibility to lift any financial holds. You may call during office hours or send an email to email@example.com.
NSU assesses a $25 declined payment fee for each declined payment, including payments made by check or credit card. A declined payment hold (1F) is placed on the account until the declined payment and assessed fee have been paid and cleared.
A Pre-Collections Hold (01) is placed on a student's account on the 91st day of the semester if a balance is still due. In house collections activity will commence with electronic and written correspondences. If the balance remains unpaid for an extended period, other collections holds will apply. If payment is made by paper check, the hold will be released 10 business days after posting of the check to the account. Echeck payments will result in the hold being released five (5) business days after posting to the NSU account. Once payment for all outstanding balances has been received by the Bursar's Office, cleared at the bank and the past due balance is satisfied, the hold will be lifted.
Please note: In addition to the hold and release process that runs once a day, a payment trigger will remove TD, 04, and 01 holds in real-time once a payment is made that reduces the account balance to zero.
Other university entities, such as the University Registrar's Office or your program office, may place a hold on your account for different reasons. Please contact the office that initiated the hold (as displayed on your account in SharkLink) to discuss what requirements must be met to have the hold removed.