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Quality Matters FAQs

See below for some of the most commonly asked questions about Quality Matters and it's implementation at NSU.  If you have any additional questions, please contact the LEC at
Quality Matters is a quality assurance organization that offers solutions to help ensure learners are engaging with high-quality courses.
QM provides a scalable quality assurance system for online and blended learning used within and across organizations. When you see QM Certification Marks on courses or programs, it means they have met QM Course Design Standards or QM Program Review Criteria in a rigorous review process.
Currently, the LEC is focused on reviewing courses for the College of Business. If you have questions about a QM review for your course or department, please email

After your course has been reviewed for quality, an instructional designer will share the results of the review with you.  Suggestions for improvement will be implemented as a shared responsibility between the designer and the instructor.

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