NSU Benefit Provider Contacts
To assist you with your benefits questions and needs, we’ve provided contact information for key benefit providers. Please reach out to the appropriate provider for specific inquiries.
ICUBA - Benefits Provider
P.O. Box 616927
Orlando, Florida 32861
Email: benefitsadministration@icuba.org
Phone: 866-377-5102
Fax: 866-377-5180
COBRA Questions? Contact Ameriflex at 1-888-868-3539 or at service@myameriflex.com.
Behavioral Health, Substance Abuse & Employee Assistance Program
Customer Service: 877-398-5816
Press 1 after the prompt for Behavioral Health
Press 2 after the prompt for Employee Assistance Program
ICUBA Single Sign-On: https://icubabenefits.org
Supplemental Plans
Customer Service Line: 800-433-3336Reference ICUBA Group# 26710
GAP Insurance
Customer Service: 800-256-8606
Website: www.ampublic.com
Spending Accounts Administrator
Customer Service: 1-888-868-3539Member Portal: https://myameriflex.com
Email: service@myameriflex.com
Medical Insurance
Customer Service: 855-258-9029
Essential Advocate: 888-5212583
Teladoc: 800-835-2362
ICUBACares Pharmacist: 877-286-3967
ICUBA Single Sign-On: https://icubabenefits.org
Direct: www.myhealthtoolkitFL.com
Same customer service phone number to find Embold Health provider.
Financial Advisers
Phone: 800-967-9948
Website: captrustadvice.com/scheduler
Dental Insurance
Customer Service: 800-521-2651
Website: www.deltadentalins.com
Vision Insurance
Customer Service: 866-800-5457
Website: www.eyemed.com
Legal and Identity Theft Services
Phone: (954) 214-0327
Email: kelley@akasolutionsinc.com
Pet Insurance
Customer Service: 877-738-7874
Website: www.benefits.petinsurance.com/icuba
Pet Care Coverage
Customer Service: 800-891-2565
Website: www.petbenefits.com
Website: https://my.lanterncare.com/
Retirement Investment Provider
Adviser Line: 800-842-2252
Personal Consultation: 888-211-3868
Website: www.tiaa.org/nsu
Diabetes Care Management Program
Email: support@virtahealth@com
Website: virtahealth.com/join/ICUBA