NSU Benefit Provider Contacts

BlueCross BlueShield

Medical Insurance Benefit Provider

Customer Service: 855-258-9029
Essential Advocate: 888-521-2583
Teladoc: 800-835-2362
ICUBA Single Sign On: http://icubabenefits.org
Direct: www.myhealthtoolkitFL.com 

Optum Rx

Prescription Pharmacy Benefit Provider

Optum Health Care Advisor: 855-811-2213
ICUBAcares Pharmacist: 877-286-3967
ICUBA Single Sign On: http://icubabenefits.org

Aetna - Resources for Living
Behavioral Health, Substance Abuse & Employee Assistance Program Provider

Customer Service: 877-398-5816
Press 1 after the prompt for Behavioral Health
Press 2 after the prompt for Employee Assistance Program

ICUBA Single Sign On: http://icubabenefits.org

Humana

Dental Insurance Benefit Provider

DHMO Customer Service: 800-979-4760
PPO Customer Service: 800-233-4013
Web: www.humanadental.com 

EyeMed

Vision Insurance Benefit Provider

Customer Service: 866-800-5457
Web: www.eyemed.com

American Public Life (APL)

GAP Insurance Benefit Provider

Customer Service: 800.256.8606
Web: https://www.ampublic.com

Pet Benefit Solutions

Pet Covergae Benefit Provider

Customer Service: 800.891.2565
Web: www.petbenefits.com

TIAA

Retirement Investment Provider

Advisor Line: 800-842-2252
Personal Consultation: 888-211-3868
Web: www.tiaa.org/nsu 

Valic

Retirement Investment Provider

Advisor Line: 800-448-2542
South Florida Consultation: 954-871-0879 or 954-684-6306
Jacksonville Consultation: 904-448-7200 or 904-568-5360
Tampa Consultation: 813-300-7983
Orlando Consultation: 704-212-5003
Web: www.valic.com/nova

Aflac

Personal Insurance Provider

Email: Evansfin@bellsouth.net
Phone: 954-560-6000
Fax: 954-389-9100

LegalShield
Legal and Identity Theft Benefit Provider

Phone: 954-214-0327
Email: kelley@akasolutionsinc.com

Reliance Standard

Group Term Life Insurance and Disability Provider

Group Term Life Policy Number: GL 152576
Group AD&D Policy Number: VAR 206428
Long Term Disability Policy Number: LTD 125289
Customer Service: 800-351-7500

MassMutual

Whole Life Insurance Provider

Group Whole Life Policy Number: 70275WL
Customer Service: 844-975-7522
Web: www.massmutualatwork.com 

Matrix

NSU's Designated Leave Administrator

Request leave by phone: 877-202-0055
Request leave online: www.matrixabsence.com