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NSU Benefit Provider Contacts

Contacting Your Benefit Providers

Contact BlueCross BlueShield

BlueCross BlueShield

Medical Insurance Benefit Provider

Customer Service: 855-258-9029
Essential Advocate: 888-521-2583
Teladoc: 800-835-2362
ICUBA Single Sign On: http://icubabenefits.org
Direct: www.myhealthtoolkitFL.com 

Contact BlueCross BlueShield
Contact OptumRx

Optum Rx

Prescription Pharmacy Benefit Provider

Optum Health Care Advisor: 855-811-2213
ICUBAcares Pharmacist: 877-286-3967
ICUBA Single Sign On: http://icubabenefits.org

Contact Aetna

Aetna - Resources for Living
Behavioral Health, Substance Abuse & Employee Assistance Program Provider

Customer Service: 877-398-5816
Press 1 after the prompt for Behavioral Health
Press 2 after the prompt for Employee Assistance Program

ICUBA Single Sign On: http://icubabenefits.org

Contact Aetna
Contact Delta

Delta Dental 

Dental Insurance Benefit Provider

Customer Service: 800-521-2651
Web: www.deltadentalins.com

Contact Delta
Contact EyeMed

EyeMed

Vision Insurance Benefit Provider

Customer Service: 866-800-5457
Web: www.eyemed.com

Contact EyeMed
Contact American Public Life (APL)

American Public Life (APL)

GAP Insurance Benefit Provider

Customer Service: 800.256.8606
Web: https://www.ampublic.com

Contact American Public Life (APL)
Contact Pet Benefit Solutions

Pet Benefit Solutions

Pet Coverage Benefit Provider

Customer Service: 800.891.2565
Web: www.petbenefits.com

Contact Pet Benefit Solutions
Contact TIAA

TIAA

Retirement Investment Provider

Advisor Line: 800-842-2252
Personal Consultation: 888-211-3868
Web: www.tiaa.org/nsu 

Contact TIAA
Contact AIG (VALIC)

AIG (VALIC)

Retirement Investment Provider

Advisor Line: 800-448-2542
South Florida Consultation: 954-871-0879 or 954-684-6306
Jacksonville Consultation: 904-448-7200 or 904-568-5360
Tampa Consultation: 813-300-7983
Orlando Consultation: 704-212-5003
Web: www.valic.com/nova

Contact AIG (VALIC)
Contact Captrust Financial (Financial Advise)

Captrust Financial 

Financial Advisor

Phone: 800-967-9948
Website: captrustadvice.com/scheduler

 

Contact Captrust Financial (Financial Advise)
Contact LegalShield

LegalShield
Legal and Identity Theft Benefit Provider

Phone: 954-214-0327
Email: kelley@akasolutionsinc.com

Contact LegalShield
Contact Lincoln Financial Group

Lincoln Financial Group

Leave and Disability Administrator

Customer Service: 800-291-0112

Web: MyLincolnPortal.com 

Contact Lincoln Financial Group
Contact Ameriflex

Ameriflex 

Spending Accounts Administrator 

Customer Service: 1-888-868-3539

Member Portal: http://myameriflex.com

E-mail: service@myameriflex.com

Contact Ameriflex

ICUBA Benefits and COBRA

P.O. Box 616927
Orlando, Florida 32861
Email: benefitsadministration@icuba.org 
Phone: 866-377-5102
Fax: 866-377-5180

COBRA Questions? Please contact Ameriflex at 1-888-868-3539 or by email to service@myameriflex.com

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