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NSU Residential Living Guide 2023-2024

RESIDENTIAL LIVING GUIDE 2023–2024

Important Campus Telephone Numbers...............................................................4 Office of Residence Life Statement of Purpose...................................................................................................................................5 Residence Life Staff.......................................................................................................................................6 Residential Life and Housing Overview..........................................................................................................................................6 Residence Life and University Housing Location and Hours.......................................................................................................................................7 Residence Halls...............................................................................................................................................7 The Residential Experience.........................................................................................................................8 Living with a Roommate..............................................................................................................................9 Services. ................................................................................................................ 11 Abandoned Property...................................................................................................................................11 Wireless Networks........................................................................................................................................11 Comcast TV Service.....................................................................................................................................11 Check-in and Check-out Procedures......................................................................................................12 Consolidation Process.................................................................................................................................12 Dining Usage.................................................................................................................................................12 Holidays and Housing.................................................................................................................................13 Housing Contract, Payments and Refund Policy................................................................................13 Housing Release Process...........................................................................................................................13 CSC GO Services..........................................................................................................................................14 Mail Service....................................................................................................................................................15 Amazon Hub Lockers..................................................................................................................................15 Married, Domestic Partnership, and Family Housing........................................................................15 Right to Refuse to Enter Agreement..........................................................................................................................................15 Renter’s Insurance........................................................................................................................................16 Room Assignments.....................................................................................................................................16 Room Changes..............................................................................................................................................16 Storage.............................................................................................................................................................17 Student Contact............................................................................................................................................17 Use of Room Space......................................................................................................................................17 Vending Machines.........................................................................................................................................17 Facilities. .............................................................................................................. 18 Wireless Internet..........................................................................................................................................18 Air Conditioning...........................................................................................................................................18 Care of Rooms and Facilities....................................................................................................................18 Common Area/Lounge/Outdoor Furniture and Equipment...........................................................19 Custodial, Pest Control, and Maintenance Services...........................................................................19 Damage Fees and Charges.......................................................................................................................19 Decorations/Items .....................................................................................................................................20 Defacement, Littering, and Community Damage...............................................................................21 Laundry Facilities.........................................................................................................................................21 Locks and Keys.............................................................................................................................................21 Physical Facilities.........................................................................................................................................22 Residence Hall Health and Safety Checks............................................................................................22 Residence Hall Property.............................................................................................................................22 Rolling Hills Pool and Pool Area Common Spaces.............................................................................22 Technology and Information Security Policy.......................................................................................23 Windows Policy............................................................................................................................................23 Bicycles and Motorcycles..........................................................................................................................24 Hoverboards, E-Scooters, E-Skateboards, and E-Bikes...................................................................24 Unmanned Aircraft ....................................................................................................................................24 3D Printers.....................................................................................................................................................24 Safety. ..................................................................................................................24 Communicable Diseases Guidelines.....................................................................................................................................25 Emergency Contact Policy........................................................................................................................25 Fire Safety.....................................................................................................................................................26 Hurricane and Tropical Storm Procedures...........................................................................................26 Medical Emergencies..................................................................................................................................27 Missing Student Procedures.....................................................................................................................27 Parking........................................................................................................................................................... 28 Personal Safety............................................................................................................................................28 Search and Seizures...................................................................................................................................29 Community Standard...........................................................................................29 General Regulations...................................................................................................................................30 Animal Policy................................................................................................................................................30 Beds ................................................................................................................................................................31 Courtesy and Quiet Hours.........................................................................................................................31 Criminal Convictions Policy.......................................................................................................................31 Disruption of Community..........................................................................................................................31 Door Propping..............................................................................................................................................31 Entrance into the Residence Halls.............................................................................................................................................31 NSU SharkCards...........................................................................................................................................32 Posting and Solicitation Policy.........................................................................................................................................32 Residential Drug Policy..............................................................................................................................33 Responsibility for Contraband Items........................................................................................................................................33 Safety-Related Policies...............................................................................................................................33 Smoking Policy.............................................................................................................................................33 Unauthorized Hazardous Items..............................................................................................................34 Visitation and Overnight Guests Policies ............................................................................................34 Weapons.........................................................................................................................................................35 Student Conduct Process.....................................................................................36 General Procedures....................................................................................................................................36 Conduct Meetings ......................................................................................................................................36 Outcome........................................................................................................................................................ 36 Table of Contents

2023–2024 RESIDENTIAL LIVING GUIDE 4 Important Campus Telephone Numbers Direct Line Telephone (800) 541-6682+ Emergency/Public Safety Davie Police/Emergency 911 ext. 9911 NSU Public Safety (954) 262-8999 ext. 28999 Public Safety Training Unit (954) 262-8981 ext. 28981 Campus Student Supports and Services Academic and Career Advising—Center for Academic and Professional Success (CAPS) (954) 262-7990 ext. 27990 Admissions, Undergraduate (954) 262-8000 ext. 28000 Alvin Sherman Library, Research, and Technology Center (954) 262-4600 ext. 24600 Athletics (954) 262-8250 ext. 28250 Bursars Office (954) 262-5200 ext. 25200 Campus Bookstore—NSU Bookstore (800) 509-2665 Campus Card Office—NSU Shark Card Services (954) 262-8929 ext. 28929 Campus Life and Student Engagement (954) 262-7288 ext. 27288 College of Humanities, Arts and Social Sciences (954) 262-3000 ext. 23000 College of Psychology (800) 541-6682 ext. 25700 Computer Help Desk (954) 262-4357 ext. 24357 Copy Center (954) 262-8860 ext. 28860 Dining Services—Shark Dining (954) 262-5345 ext. 25300 Financial Aid (954) 262-3380 ext. 23380 Graduate Assistant for Counseling Services (954) 262-8911 ext. 28911 H. Wayne Huizenga College of Business and Entrepreneurship (954) 262-5000 ext. 25000 Halmos College of Natural Sciences and Oceanography (954) 262-3600 ext. 23600 Health Professions Division 954) 262-1000 ext. 21000 Henderson Student Counseling Center (954) 424-6911 OR (954) 262-7050 HPD Medical Clinic (954) 262-4100 ext. 24100 Mail Services—Main Office (954) 262-8878 ext. 28878 Mako Radio Station—NSU Student Media (954) 262-8457 ext. 28457 Microcomputer Lab, Main (954) 262-4944 ext. 24944 Office of International Affairs (954) 262-7240 ext. 27240 Office of the Dean of Students (954) 262-7281 ext. 27281 Office of University Housing (954) 262-7052 ext. 27052 Psychological Services Center (954) 262-5730 ext. 25730 Recreation and Wellness (954) 262-7301 ext. 27301 Registrar (954) 262-7200 ext. 27200 Shepard Broad College of Law (954) 262-6100 ext. 26100 Student Disability Services (954) 262-7189 ext. 27189 Student Health Center (954) 262-1262 ext. 21262 Student Insurance (954) 262-4055 ext. 24055 Student Leadership and Civic Engagement (954) 262-7195 ext. 27195 The Current Newspaper—NSU Student Media (954) 262-8455 ext. 28455 Title IX Investigator/Deputy Title IX Coordinator (954) 262-7863 ext. 27683 Tutoring and Testing Center (954) 262-8350 ext. 28350 The Current Newspaper—NSU Student Media (954) 262-8455 ext. 28455 Title IX Investigator/Deputy Title IX Coordinator (954) 262-7863 ext. 27683 Other Services/Hotline Poison Control (800) 222-1222 Rape Hotline (954) 761-7273 Comcast Cable (954) 437-1920 WELCOME to the NSU Residence Halls! Welcome to Nova Southeastern University’s Residence Halls! Our staff from both office of residence liffe and the office of university’s housing are dedicated individuals working together to enhance your total educational experience by providing and facilitating an enjoyable on-campus living experience. Living on campus is an integral part of your holistic education. NSU provides various housing services and various opportunities to participate in a variety of educational, cultural, social, and recreational programs. This guide is designed to provide you with useful and important information about living on campus. It covers staffing, campus resources, and most importantly, policies from Residence Life and University Housing, and NSU policy and procedures. We are happy to have you call our halls your home! Office of Residence Life Statement of Purpose NSU Office of Residence Life fosters inclusive living where students feel a sense of belonging and community; all with the purpose of supporting residents in achieving academic, career, and life goals.

NOVA SOUTHEASTERN UNIVERSITY 7 2023–2024 RESIDENTIAL LIVING GUIDE 6 Residential Life and Housing Overview The main location of the Office of Residence Life is located on the first floor of Goodwin. The University Housing Office is located on the first floor of Commons. In addition to this location, the Office of Residence Life has community offices located in Leo Goodwin Sr. Hall, Mako Hall, The Commons, and Rolling Hills for safety and security measures. All offices are staffed by fulltime and part-time employees. The University Housing Office performs many functions including: maintaining all records for student housing, reporting all maintenance problems to Physical Plant; organizing social, educational, and cultural programs, educational discipline, crisis intervention, and coordinating the development of community for residential students. Residence Life Staff Our staff have been carefully selected and trained to help you transition to living on campus. Please do not hesitate to contact your community staff members for assistance. Area Coordinators (AC) Our ACs supervise the Resident Assistant staff to help put our residence life programs into action. ACs have master’s degrees and live in your community. Assistant Area Coordinators (AAC) AACs are NSU graduate students who live in your community. They help foster and create intentional programing and engagement to better support you during your time in the residence life communities. They also work closely with your ACs to help and implement community development. Resident Assistants (RA) RAs live in your community to provide you with support and to also be there to answer your questions and help you with day-to-day life, as well as planning fun and educational events. RAs also help to uphold policies and university regulations to create a better positive experience throughout your residential journey. Residence Halls Leo Goodwin Sr. Hall The Leo Goodwin Sr. Residence Hall opened in the 1992–1993 academic year. This state-of-theart residence hall facility houses approximately 430 students during each academic year. *Leo Goodwin Sr. Residence Hall is the primary undergraduate facility for students with 0–30 credits. The Commons The Commons opened in August of 2007. This state-of-the-art living learning community includes 505 student beds, classrooms, and meeting spaces, 16 community living rooms, 16 study rooms, and plenty of indoor and outdoor common spaces. Founders, Farquhar, and Vettel Halls These apartment style residence hall facilities house approximately 55–60 undergraduate residents during each academic year. Cultural Living Center The Cultural Living Center (CLC) houses approximately 270 students in an apartment style community. Its unique balcony structure makes it a popular choice for undergraduate students. Rolling Hills Apartments The Rolling Hills Residence Hall opened in August 2008. The Residence Hall is approximately one mile west of the NSU Fort Lauderdale/Davie campus and houses approximately 362 students. It has a unique resort-style private pool for the Rolling Hills community to utilize. Mako Hall Mako Hall opened August 2019. The apartment style community houses approximately 608 students. Mako is also home to Razor’s Edge Shark Cage student-operated businesses. The community also has a huge engaging community courtyard. Residence Life and University Housing Location and Hours The main office for Residence Life Is located in Leo Goodwin Sr. Hall and is open from 8:30 a.m. to 5:00 p.m., Monday through Friday. The security desks in the Commons, Leo Goodwin Sr. Hall, Mako Hall, Rolling Hills Building A and C are staffed 24 hours a day, 7 days a week. When the office is closed, there are Resident Assistants (RAs) on duty Monday through Friday from 6:00 p.m. to 8:30 a.m. the next morning, and on the weekends from Friday 6:00 p.m. to Monday 8:30 a.m. Contact numbers for the RAs on duty are posted around the building and are also available from your RA. The Office of Residence Life observes most major holidays and other special holidays as designated by Nova Southeastern University. On these dates, the Office of Residence Life will be closed during normal business hours. There will be no mail delivery on these dates. The RAs on duty or Public Safety should be contacted in the event of an emergency or problem within the Residence halls. Public Safety’s contact number is (954) 262-8999.

NOVA SOUTHEASTERN UNIVERSITY 9 2023–2024 RESIDENTIAL LIVING GUIDE 8 a good roommate relationship. If roommate issue doesn’t get resolved by your RA or professional Residence Life Staff, roommate issues can be resolved through a meeting with a member of Student Mediation Services which offers professional and confidential mediation services, individualized conflict coaching, and more. For more information on mediation services please contact the Graduate Assistant for Mediation at studentconduct@nova.edu Educational Conduct Process It is the University’s philosophy that students are responsible adults. You are responsible for knowing and maintaining university rules and policies. The university staff is responsible for upholding regulations in order to maintain an environment that is safe and conducive to study, but it is to your advantage to avoid problems before they begin. An attitude of “How does what I’m doing affect others?” will build a community of residents who regulate themselves, therefore, ensuring that everyone’s rights are protected. If policies are violated, students will go through an educational conduct system. More information is available at nova.edu/studentconduct. Counseling Services College students are in a transitional period in their lives and dealing with many things, such as relationship issues and stress. The NSU Center for Student Counseling and Well-Being is located in the Student Affairs Building, 3rd floor, 3300 S. University Drive, Fort Lauderdale, FL 333282004 and is free of charge to students and offers excellent services to the student population. The Graduate Assistant for Student Counseling is a master level counselor and a doctoral student in the college of psychology and is also free. The office is located in Mako Hall, Room 231C. Safety and Security The safety and security of the residential population is our primary concern. The staff provides an on-call duty system as well as collaborating with Public Safety, (954) 2628999, and Davie Police Officers, (954) 693-8200, assigned to the NSU campus. All residents and The Residential Experience Living in university housing is one of the most notable experiences associated with being in college. While the primary function of NSU’s residence halls is to provide students a place to sleep and study, the Residence Life and University Housing staff are committed to making our halls genuine living/learning centers for today’s students. Your residence hall is your home, a place to relax and enjoy yourself in an atmosphere appropriate for studying. The Office of Residence Life encourages an integrated learning community for residential students that supports the student affairs mission to foster student success and a university community. The above mission and goals are met through the following: Community Life Living in the residence halls provides a unique opportunity to live with a diverse peer group. You, the resident, are the most influential factor in your community. As such, you, along with your floor mates, will create guidelines for community life. If conflicts do arise, speak with other community members first. Your RA will mentor the floor and assist in the facilitation of community guidelines when needed. Your RA will also come by to check in and see how things are going. In addition, the Residence Life staff provides quality engagement opportunities to enhance your overall NSU experience. These engagement opportunities also give you an opportunity to meet, learn outside the classroom, and relax with your peers. Residential Mediation For many of you, this is the first time you will have a roommate. You and your roommate will create a roommate agreement with RA’s. However, you and your roommate are individuals, with particular interests, goals, likes, and dislikes. If conflicts do arise, speak with your roommate first; talk a problem through before it becomes a major conflict. If this step is not successful, then you should talk with your RA. Your RA is trained and experienced in dealing with these problems and should be able to assist you with developing working to find common ground and mutually agreed upon expectations/agreements It is not necessary to share every aspect of college life together. Whether or not you develop a lifelong friendship with your roommate, learning to accept each other’s differences without infringing on one another’s rights can be a valuable part of your education. Respect for those you live with are expectations of living at NSU. Remember, developing a good relationship is a process. It does not take place overnight; it takes time and effort. Here are a few hints to help you become a good roommate. Communicate Sit down and talk about habits, preferences, moods, and values at the beginning of the semester. Even if you room with your “best friend,” you may be surprised to find out some things you did not know about them. If conflicts arise, such as one roommate studying late or another playing the stereo too loud, do not let your frustration build. Talk about your concerns in order to come to a mutual understanding. Although it may be awkward at first to talk about these issues, you may prevent hurt feelings later by laying ground rules early. Asking and discussing these issues first, before proceeding with an action, can result in greater trust and respect. staff are required to use their NSU SharkCards to gain access to the parking lots and buildings. Within all NSU residence halls, students are required to sign in their guests via the lobby front desks and scan their SharkCard upon entering the building 24 hours a day. All residents are required to carry their NSU SharkCard and use them to enter the building. All halls are equipped with security cameras and students need to play their part to assist us with creating a safe environment. You, the resident, are our security assistant: please do not prop doors, leave your doors unlocked, or bring guests you do not know well into the halls. Please make sure to report any suspicious behavior or concerns to a Residence Life or Public Safety staff member immediately. Living with a Roommate Living with another person has so much potential for personal growth. Most people enjoy the company of others, and a roommate can be one with whom you share opinions, interests, and good times. However, sharing a room can sometimes result in a few problems. Moving away from home, where you may have had your own room and bathroom, and into a room that you now share with someone else may require adjustment for both you and your roommate. Experience shows that successful roommate relationship are built on open communication and

NOVA SOUTHEASTERN UNIVERSITY 11 2023–2024 RESIDENTIAL LIVING GUIDE 10 Music: ƒ What kinds of music do you like? ƒ How loud? ƒ Will you use headphones? Room Temperature: ƒ How hot or cold do you like the room? Room Decoration/Arrangement: ƒ How will we decorate/arrange the room? Food: ƒ What about food in the room? ƒ Do we share? Roommate Tips for Success ƒ Be willing to compromise. ƒ Set the tone to solve a problem, not complain about it. ƒ Be assertive. Stand up for yourself. ƒ Ask your RA for suggestions when there is a concern. RAs are trained to help mediate conflicts. You and your roommate are individuals, with particular interests, goals, likes, and dislikes. You may not choose to share every aspect of college life with your roommate. If conflicts do arise, speak with your roommate first; talk a problem through before it becomes a major conflict. If this step is not successful, then you should talk with your RA. Your RA is trained and experienced in dealing with these problems and should be able to assist you with developing a good roommate relationship. You can also contact the Office of Mediation Services for a one-on-one conflict coaching appointment. Your RA can also schedule an appointment for you to go through roommate mediation with Residence Life Staff if conflict continues after it has been appropriately addressed. Remember, you owe your roommate the courtesy of speaking with them first. In any roommate situation, you should treat your roommate with respect, consideration, and openness. All roommates are required to go through the mediation process before a room change will be allowed. For more information on how to handle roommate conflicts, please visit the Student Mediation Program website at nova.edu/ studentmediation. Establish Rules Roommates need to discuss the following areas to gain an understanding of each other and learn to compromise. All residents sharing a living space are required to complete a roommate agreement together early on. Your RA will assist with this process: Use of each other’s belongings: ƒ What items of yours are OK for me to borrow or use? ƒ Which are strictly off-limits? Sleeping habits: ƒ Are you a heavy or light sleeper? ƒ Do you snore? ƒ What time do you go to sleep? ƒ What time do you get up? Room cleaning: ƒ How neat and clean do you want the room? ƒ How do we decide who cleans what and when? Telephone: ƒ How late can someone call? ƒ How do we leave messages for each other? Smoking: ƒ NSU is smoke free, no smoking is allowed in any residence hall room. Entertaining guests: ƒ What about guests dropping by? ƒ How often? ƒ How late should they stay? ƒ How about weekend visitors? ƒ Are we okay with having guest stay the night? (Keep in mind the guest policy only allows for a guest to stay three nights in a 30 day period and only if your roommate approves.) Studying: ƒ How much do you study? ƒ When and where do you study? ƒ How quiet does the room have to be while you study? Abandoned Property If a student leaves any belongings behind upon check out, these objects will be assumed to be abandoned and will be discarded. This policy is in effect if a student is removed from or leaves housing willingly, regardless of whether or not the resident has checked out. If a student leaves a large amount of property in the room, every effort will be made to contact the student with the information on file with the Offices of Residence Life and University Housing. If the student does not claim the property with 48 hours of attempt to contact, the belongings will be discarded. The student will be responsible for all associated removal and disposal costs. The university may discard items within storage at any time. Wireless Networks NSU wireless network provides high-speed Internet access and state of the art security features throughout all NSU facilities. NSU provides three independent wireless networks: ƒ 1NSU ƒ Guest ƒ NSU 1NSU is the primary and secure wireless network for students, facility, and staff. The Guest network is recommended for visitors or guests. The network is unsecure and has bandwidth limitations. This network is not intended for university business (students, facility, and staff should not use the Guest network). Students in the residence halls can connect their game consoles, streaming media, and IoT devices to the “NSU” wireless network by registering the wireless mac address. For more information on how to register your mac address please visit this link: nova.edu/oiit/network-operations/wireless.html Comcast TV Service The University provides basic cable TV service through Comcast/Xfinity. This service will be delivered online using the Xfinity Stream App. This application is available while on campus for all students who reside in the residence halls. This updated service will provide additional enhanced high-definition channels as well as over 120 channels available. If you have any problems with your TV service, please contact your Area Coordinator (AC) via email and they will make sure to contact Comcast on behalf of Nova Southeastern University. You can visit https://xfinityoncampus.com/ for all information on how to use the service and which devices are supported to use the Xfinity Stream App. Services

NOVA SOUTHEASTERN UNIVERSITY 13 2023–2024 RESIDENTIAL LIVING GUIDE 12 Dining Usage All students residing in Leo Goodwin Sr. Hall and the Commons are required to participate in the $1,725 declining balance per semester offered by Shark Dining. Students living in Rolling Hills, Mako Hall, Founders, Farquhar, Vettel, and the Cultural Living Center are required to participate in the $500 declining balance per semester offered by Shark Dining. Funds available at the end of the Fall semester will roll over to the Winter semester and all funds will be suspended after May 5, 2024. In addition, all residents with a required declining balance may add money to their SharkCard. Additional information regarding declining balance can be found on Shark Dining’s website: https://dineoncampus.com/nsu/forresidents. Students must exhibit appropriate behavior in dining areas at all times. No meals can be purchased without your SharkCard and no other person is allowed to use another student’s SharkCard. Please note that the mandatory declining balance plan can only be prorated up to the third week of the undergraduate academic calendar in the Fall and in the Winter. All mandatory declining balances will be considered active unless and until University Housing and Office of Business Services grant a written release. Check-in and Check-out Procedures You are responsible for following all check- in and check-out procedures, including retrieving individual suite/room keys from Residence Life or University Housing staff. All check-out materials will be provided to you prior to closing. Be aware of appropriate dates and times, as extensions will not be given. When checking out of your residential space, make sure to return all suite/room keys via the Express Checkout envelopes located at all residence hall lobby front desks. Please consult your community office if you have any questions or concerns. Consolidation Process The Office of Residential Life and Housing reserves the right to consolidate students at any time. Check the contract for additional verbiage in regards to time frame for the consolidation process. If a resident has a vacancy in the room (single double, double, triple, or quad) room, the resident must choose one of the following options: 1. Stay in the room and find someone who is also alone to move into the vacancy. 2. Move into another residence hall space with someone of your choosing who has a vacancy in their room. 3. Stay in the room and buyout the current room. 4. Have another student assigned to the room by University Housing. The resident must not discourage students seeking a room change from moving into the vacancy. If the resident fails to participate in the consolidation process, the residents will be subject to conduct action and the NSU student account will be put on hold for failing to comply with the consolidation process. The room charge will be changed and prorated at a daily rate according to the date of the room change within any residence hall. pay all housing fees due and owning through the date of removal. Failure to check out properly will result in a $100 improper check out charge. If a student chooses to leave the residence halls during the course of the year, prior to the termination of the Residence Hall Housing Contract, the student is still financially responsible for the entire academic year and forfeits all housing fees and deposits. Exceptions to this policy may be granted only by the Director of University Housing Office, pending the demonstration of extenuating circumstances. Housing Release Process Buyout of Agreement In order to be eligible for a Residence Hall Contract Buyout, the resident must submit a written request and fill out an online Contract Release Request Form to the Office of University Housing and not be in breach of any of the provisions of this Contract or related Nova Southeastern University policies. A resident will be assessed 50% of the remaining contract balance and all accrued charges based on the day of official checkout of the room. In the event that a Residence Hall Contract Buyout occurs the resident: 1. Shall promptly and properly complete the checkout process 2. Shall vacate the premises no later than 24 hours after anticipated checkout date 3. Shall pay all amounts due and owing. Failure to check out properly, as defined in the Residence Living Guide, will result in a $100 improper check out Failure to follow proper procedures in the event of a buyout of the Contract will result in the imposition of a cancellation fee All housing contracts will be considered active until the University Housing Office grants a written release. Cancellation of Agreement The Residence Hall Contract will be cancelled during the academic year for the following reasons only: resident graduates from Nova Southeastern University, leaves for a required academic internship, withdraws from NSU or is Holidays and Housing All residence halls are open over all holidays and academic breaks. No overnight guests are allowed during spring break or winter break for more than a three-day period. Housing Contract, Payments and Refund Policy Nova Southeastern University requires all undergraduate students with 0–48 credit hours to live on campus unless one or more of the following criteria applies: 1. You are married or in a domestic partnership; 2. You reside with your immediate family (mother, father, or legal guardian) within the tri-county area (Broward, Miami- Dade, and Palm Beach). 3. You are a veteran or active United States military personnel. 4. You are over the age of 20. 5. Full Online Student. If you meet one of the criteria, and choose on- campus housing, you must honor the entire term of the contract. Undergraduate students who wish to reside on-campus during the summer term are required to submit a summer housing contract and move into the halls designated for the summer. Students are responsible for paying their housing fees online through their WebStar account or at One-Stop-Shop in the Horvitz Administration Building prior to occupying their room in the residence halls. Students are responsible for making payments for any amount not covered by a financial award. Housing payments must be made as required by the housing agreement. A failure to make appropriate payments will be considered by University Housing as a breach of agreement and shall, at the University’s option, expel the student resident from the University Residence Hall. If a student is either not registered or enrolled during any part of the academic year or has failed to timely make any payment to Nova Southeastern University, the student will be removed from housing and will be obligated to

NOVA SOUTHEASTERN UNIVERSITY 15 2023–2024 RESIDENTIAL LIVING GUIDE 14 Failure to timely follow proper procedures in the event of a cancellation of the contract may result in the imposition of a $500 cancellation fee. Cancellation Fees If a student has paid a housing deposit and decides not to enroll at Nova Southeastern University, the student will incur a $500 Cancellation fee. CSC GO Services CSC GO is an Internet application that allows you to monitor the status of washers and dryers in laundry rooms through a designated app on your iPhone or android smartphone. Since many people tend to do their laundry in the afternoon and evening, it allows for enhanced monitoring for available washer and dyers as well as the ability to submit maintenance requests. Commons, FFV, CLC, Goodwin and Rolling Hills: ƒ Apple App Store: CSC Go in the App Store ƒ Google: CSC Go on Google Play Mako Hall ƒ Apple App Store: CSC Go in the App Store ƒ Google: CSC Go on Google Play suspended, dismissed, or expelled for academic or disciplinary reasons. The resident must comply with Nova Southeastern University cancellation rules. In the event that one of the above cancellation criteria is met, the resident: ƒ Shall inform the Office of University Housing within 24 hours of the occurrence in writing; ƒ Shall promptly and properly complete the checkout process; ƒ Shall vacate the premises no later than 24 hours after notification; ƒ Shall pay all amounts due and owing There will be no housing refunds after the start of the tenth week of the academic term. If a resident exhibits inappropriate behavior according to Nova Southeastern University standards that constitutes a detriment to orderly community living, or otherwise affects the health, safety or welfare of other students, the Director of University Housing and/or designee may change the room assignment or cancel this Residence Hall Contract immediately without refund. Nova Southeastern University reserves the right, in its sole discretion, to determine that past behavior is such that cancellation of the Residence Hall Contract would best serve the interests of Nova Southeastern University, the resident, and/or other residents. It is policy of both University Housing and Mail Services NOT to accept any incoming mail or packages with a Cash On Delivery (C.O.D.) status. Please contact the United States Post Office at 1(800) ASK-USPS for other C.O.D. receiving options. Mail Services Regular Hours of Operation and Contact Information Main Mailroom: Monday - Friday, 8:30 a.m.-6:30 p.m. Website: nova.edu/mail/studentmail.html Email: mailservices@nova.edu Phone: (954) 262-8878 Amazon Hub Lockers If you are placing an Amazon order with delivery on the weekend or afterhours, students will be able to place their Amazon orders for delivery to one of the two Amazon Hub Locker systems beginning Fall 2023. Amazon Hub Lockers are operated by Amazon and not to be confused with the Smart Packaged Locker Systems located in Mako Hall, The Commons and Rolling Hills. The Smart Packaged Locker System located in Mako Hall, The Commons, Leo Goodwin and Rolling Hills are operated by NSU Mail Services. Married, Domestic Partnership, and Family Housing Married and/or domestic partnership housing is available and the student must provide a copy of the marriage certificate or domestic partnership certificate along with the application for housing. Family housing is not available at this time in the residence halls at Nova Southeastern University. Right to Refuse to Enter Agreement The University reserves the right to refuse to enter into any contract for residence hall accommodations with any student. Mail Service At Mako, The Commons, Leo Goodwin, and Rolling Hills residence halls, we use a state of the art smart locker system to deliver both packages and student mail for convenient pickup. Mail and packages are delivered and loaded into lockers multiple times a day. When an item is ready for pick-up, you will receive an e-mail to your NSU e-mail address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items. If a package is too large for the lockers, Mail Services will send an email about pickup instructions. Once you have the codes, please proceed to the package lockers and follow the prompts on the touchscreen console. If a student receives multiple packages, mail services aims to load one locker with all packages received. Packages expire 72 hours after placed. After the deadline, packages are placed back in the main mail room. After 14 days from initial receipt, the packages will be returned to the sender if not picked up. All items must be picked up within 5 business days of delivery. Please contact mailservices@ nova.edu for extensions. Locations: ƒ Mako Hall, 2nd Floor ƒ Rolling Hills, Rolling Hills A, Room 102 ƒ The Commons, 1st Floor- east and west hallways ƒ Leo Goodwin, 1st Floor (Leo Goodwin Packaged Locker System also services CLC and FFV) Mail is not delivered on Saturdays, major holidays and other special holidays. Once a student checks out of the residence halls, mail will be forwarded for one year after completing the form below. There is also a link to this on the “Moving In and Moving Out” section of the housing.nova.edu website. Mail Forwarding Google Form Link: viewform.html

NOVA SOUTHEASTERN UNIVERSITY 17 2023–2024 RESIDENTIAL LIVING GUIDE 16 the academic semester, roommates will complete a roommate contract with the help of their RA. After the freeze period ends, please see your RA and Residence Life staff if there is a roommate conflict. Residents who move without adhering to the following process may incur additional fees to the student’s bursar account. All residents must follow the room change process when seeking a room change. ƒ Prior to seeking a room change, the resident should meet with the resident’s Resident Assistant (RA) who may be able to provide assistance with a difficult room/suitemate experience. ƒ The RA will review the roommate contract. This form presents seven of the most common issues that roommates are likely to encounter with one another and provides an opportunity to address the issues proactively rather than confronting the issues after they have occurred. ƒ After meeting with the residents, the RA can file an incident report and contact the Area Coordinator (AC) to give an update of the situation. ƒ The AC can contact the residents via NSU student email to discuss the situation. The AC will determine if a mediation session will offer a beneficial resolution and a meeting with professional Residence Life staff can be scheduled. ƒ If a mediation session is to be scheduled outside of the Office of Residence Life, the GA for Mediation Services will contact the residents within 24–48 hours to schedule a day and time for the mediation session. ƒ As a result of the mediation dialogue, the residents may agree to stay in the room and create a new roommate contract. If the residents decide to move to another room, they must work with the AC in a timely manner to fill out a “Room Change Form.” ƒ The AC may also be able to recommend a swap between residents in the same area if there is a mutual request between the residents. Renter’s Insurance Students may wish to purchase Renter’s Insurance, since the University is not responsible for loss or damage to your personal items. Insurance Coverage should be arranged before you move into your room. Renter’s Insurance is available from most major insurance companies. In most cases, students are not covered under their parent’s homeowner’s policy unless a special rider is arranged. The University is also not responsible for property damage caused by natural disasters, such as hurricanes, or from facilities-related issues, such as A/C leaks or appliance outage. More information on purchasing Renter’s Insurance information can be found at the University Housing Office. Room Assignments University Housing reserves the right to consolidate students at any time. Assignment of a space in the residence halls shall be contingent upon final admission to Nova Southeastern University, receipt of the properly completed Residence Hall Contract, payment of the $500 housing deposit, proof of insurance or request for NSU Student Health Plan activation, and proof of immunization. Assignments will be based upon availability in each hall. Nova Southeastern University is an equal opportunity institution. Roommate assignments will be made without regard to ethnic origins, race, religion, or physical limitation. ONLY assigned students may occupy residential space. Space may not be sublet or grant extended access to other persons. Space assignments may be changed by the Director of University Housing, or designee, in the interest of order, health, disciplines, or best use of the facilities, solely at the discretion of the Director of University Housing or designee. Room Changes University Housing reserves the right to consolidate students at any time. At the beginning of each Fall, Winter, and Summer semester, there is a two week freeze on room changes. Additionally, within the first weeks of Student Contact The Office of Residence Life will use student’s NSU email accounts for all official communications. Students are given access to utilize the residence hall mail system, Shark Link, Residence Management System (RMS), and a NSU email account and are responsible for information distributed through these means. Use of Room Space If a resident resides in a room alone, the University Housing Office may move a student into the vacancy at any time. ƒ In some instances, the student may not be notified in advance if the situation warrants an immediate move. This type of situation is unusual, but does occur. ƒ The room must be maintained at all times in a manner that creates a welcoming environment for a new student. ƒ All original University property must be present in the room (i.e. beds, dressers, desks, etc.). ƒ Closet, bed, desk, and dresser space must be available for the new students use. ƒ Any resident who is in a single double, triple and quad occupancy room must be prepared to receive a roommate at any time. This means keeping your belongings in only one portion of the room so that the new roommate has space for thier possessions and will feel welcome. Inappropriate use of vacant space will be addressed by Residence Life and/or University Housing staff members and may be addressed through the conduct process. Vending Machines Vending machines are located in all residence halls. Please take care of these machines and report any vandalism or break-ins immediately to Public Safety. Refunds for money lost in the residence hall vending machines can be reported to Business Services. Machine malfunctions should also be reported to Business Services in a timely manner and refunds of lost money will be reimbursed by the Director of Business Services by using the instructions posted on the vending machines or by contacting vending@nova.edu. ƒ If the AC has approved a room change, residents are given 48 hours to move to the new room, check out with their RA, return keys, and properly check in with their new RA. If the resident fails to follow the room change procedures the resident will be fined a $100 improper room change fee ƒ If a resident fails to check out with the RA after they have moved to the new room, residents will be charged $100 for improper checkout and $75 for a lock change. ƒ Sometimes, a room change may involve a difference in room rate. The Manager of Student Housing Assignments will inform residents of any rate increases/ decreases during the room change process. ƒ The AC coordinating the room change will follow up with the residents after they have moved in to insure a successful transition. Unauthorized room changes will result in disciplinary action and a $100 improper check out fee. Storage There is no space available for student storage in the residential area. Students cannot use common areas, janitorial closets, outdoor stairwells, balconies, or electrical closets for the storage of any personal property. Nova Southeastern University shall not be responsible for any loss resulting from the disposal of any property found in these areas.

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