Student Mail
Receiving Mail & Packages
Mail Services typically receives one to two deliveries of USPS, FedEx, UPS and DHL mail/packages daily. Amazon delivers multiple times per day. All incoming mail, whether standard, First-Class, or small parcels, is typically processed within 24 hours- barring extreme volumes. Please note, mail is not processed on weekends and University holidays.
Students will receive an e-mail notification to their NSU e-mail address when mail is ready for pick-up at the Packaged Locker System. The e-mail notification received will list the sender as USPS LETTER MAIL.
Mailboxes and Mailbox keys are not issued with the Packaged Locker System. The students e-mail notification will contain a one-time use code that is needed to retrieve your mail.
At Mako, The Commons, and Rolling Hills residence halls, we use a state of the art smart locker system to deliver both packages and student mail. The package locker system is an easy and convenient way to pick up your mail and packages, anytime, 24/7!
Mail and packages are delivered and loaded into lockers multiple times a day. When an item is ready for pick-up, you will receive an e-mail to your NSU e-mail address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items.
Once you have the email notification and codes, please proceed to the package lockers and follow the prompts on the touchscreen console. The locker will automatically pop open, and you can retrieve your mail and/or packages. Please note that if a student receives multiple packages, mail services aims to load one locker with all packages received. Please ensure you check for multiple packages when picking up. Please also remember to close the locker door once you've collected your items.
All items must be picked up within 5 business days of delivery. Please contact mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Main Mailroom: Monday – Friday, 8:30 AM – 6:30 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8878
Package Pick-up After Move-In: Packages are delivered to the residence hall mailroom multiple times a day. When a package is received, you will receive an e-mail to your NSU e-mail address. Please visit the attendant in the Leo Goodwin mailroom during normal business hours to claim your items. Packages are available for pick up the same day they are received. You must bring your Shark Card to pick-up and sign for packages.
Letter Mail: All letter mail will be processed in the same manner as a package. Individual mailboxes and keys will NOT be issued. Once received, letter mail will be tagged, inserted into a large envelope, and available for pick-up from the Leo Goodwin mailroom. You will receive an e-mail notification to your NSU e-mail address when letter mail is ready for pick-up. All letter mail is received, sorted, tagged, and delivered daily by 3 PM to the Leo Goodwin mailroom. The email notification received will list the sender as USPS LETTER MAIL.
Please note: standard First-Class mail cannot be tracked and USPS does not provide a guaranteed delivery date. Time-sensitive and valuable items should be shipped using USPS Certified or Priority Mail, FedEx, UPS, or DHL services. These services will provide tracking information and confirmation on delivery times.
All items must be picked up within 5 business days of delivery. Please contact mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Leo Goodwin Mailroom: Monday – Friday, 10 AM – 6 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8875
Mako Hall, 2nd Floor
Rolling Hills, Rolling Hills A, Room 102
The Commons, 1st Floor- east and west hallways
All letter mail will be processed in the same manner as a package. Mailboxes and keys will NOT be issued. Items received will be tagged, inserted into a large envelope, and placed in a package locker. Letter mail is received and sorted daily and will be put into a locker before the end of the business day. The e-mail notification received will lis the sender as USPS LETTER MAIL.
Please Note: standard First-Class mail cannot be tracked and USPS does not provide a guaranteed delivery date. Time-sensitive and valuable items should be shipped using USPS Certified or Priority Mail, FedEx, UPS, or DHL services. These services will provide tracking information and confirmation on delivery times.
All items must be picked up within 5 business days of delivery. Please e-mail mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Main Mailroom: Monday – Friday, 8:30 AM – 6:30 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8878