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Mail Delivery / Pick-up

As a result of the COVID-19 pandemic, we understand that many university departments will be teleworking for the foreseeable future. If your department is operating on reduced/limited hours or if you would like to suspend mail delivery and pick-up, please fill out the Mail Delivery/Pick-up Request Form and email it to mailservices@nova.edu.

If you have any questions or need to make special arrangements, please email mailservices@nova.edu.

The following is the latest COVID-19 guidance from the university's mail and express shipping partners. 

FedEx

As the world adjusts to the impact of the coronavirus (COVID-19), first and foremost, we are being guided by the recommendations of the CDC, WHO and other leading health organizations. We are applying these recommendations to the more than 475,000 FedEx team members around the world who power our network. As such, we have taken a variety of actions, including:

• Educating team members about the virus and sharing resources on how to keep the workplace clean
• Encouraging team members to use good hygiene practices, including frequent handwashing
• Reinforcing education and hygiene with regular workplace communications and reminders
• Extending our safety precautions to the point of delivery
• Temporarily suspending signature required for most deliveries in the U.S.
• Per WHO, it is safe to handle packages from China or any other areas where the virus has been reported.  The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperatures is also low.

USPS

The United States Postal Service is closely monitoring the Coronavirus Disease 2019 (COVID-19) situation and continues to follow strategies and measures recommended by the Centers for Disease Control and Prevention (CDC) and public health departments. The CDC has information available on its website at https://www.coronavirus.gov that provides the latest information about COVID-19. We are sharing the CDC’s guidance to our employees via stand-up talks, employee news articles, messages on bulletin boards, videos and an intranet site directly to employees and within USPS workplaces.

The CDC (https://www.cdc.gov/coronavirus/2019-ncov/faq.html), the World Health Organization (https://www.who.int/news-room/q-a-detail/q-a-coronaviruses), and the Surgeon General have indicated that there is currently no evidence that COVID-19 is being spread through the mail. 

The Postal Service has so far experienced only minor operational impacts in the United States as a result of the COVID-19 pandemic. We do continue to have a temporary suspension of the guarantee on Priority Mail Express International destined for China and Hong Kong, which has been effective since Monday, Feb. 10, 2020, due to widespread airline cancellations and restrictions into this area. In addition, customers may see delays in mail and packages destined to China as well as from China, as well as to and from European countries subject to restricted passenger airline travel. The Postal Service is undertaking all reasonable measures to minimize the impact to our customers.

UPS

In the wake of the Coronavirus, our highest priority is to do our part to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

Here’s what you can expect from us:

• Constant monitoring of our air and ground networks to address potential sources of disruption in our air and ground networks.
• Compliance with all government regulations and health safety and guidelines related to the containment of Coronavirus.
• Careful guidance and information being provided to our staff across the globe to review the best ways to prevent the spread of infection, based on guidelines from the World Health Organization (WHO) and U.S. Centers for Disease Control and Prevention.
• The World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) have stated that the likelihood of Coronavirus contaminating cardboard or other shipping containers is low.