Mon-Fri 8:30 a.m. - 5:00 p.m.
NSU Student Health Insurance
for questions regarding charges and waivers
for questions regarding benefits, coverage, health discounts, and finding a provider
for questions regarding the Voluntary Comprehensive Plan (not the mandatory NSU Student Plan)
Student Health Insurace FAQs.
*2017-2018 insurance rates include a $70 administrative fee per academic year/student.
If you withdraw from school within the first 31 days of a coverage period, you will not be covered under the policy, and the full premium will be refunded to you, less any claims paid. If you withdraw after 31 days, you will be covered for the full period that you have paid the premium for, and no refund will be granted. This refund policy will not apply if you withdraw due to a covered accident or illness.
Insurance cards will not be mailed out. Students may print a paper insurance card by following the steps below:
You may also request to have a card mailed to you by calling Aetna Member Services at 877-480-4161.
IMPORTANT: Before receiving medical care with a Tier II or Tier III provider, covered students must contact the NSU Student Health Center. If a covered student does not obtain the necessary referral for treatment, no benefits will be payable. Students are also required to follow up with the NSU Student Health Center to obtain a referral if the provider the student was originally referred to would like the student to see a different provider for the same condition.
Referral is NOT required for the following exceptions:
There may be other treatments for which students do not need referrals. Please refer to the Plan Design and Benefits Summary for more information.
The NSU Student Health Center is staffed by board-certified physicians and physician assistants who provide primary care services including: