Frequently Asked Questions
The Bursar's Office is primarily responsible for billing students and collecting and depositing their payments. The office is also responsible for refunding student loan proceeds, after the funds are wired to NSU. The Bursar approves all refunds to students when payments exceed their tuition and fees.
The Financial Aid Office grants awards and approves loans based on the eligibility of the student. They determine the type and amount of each award or loan which is contained in the official award letter sent to students. The Financial Aid Office credits the funds to the student accounts after the borrower (student) has completed the application and endorsed the promissory note and other documents.
The Loan Disbursing Department of the Bursar's Office administers the refund when the student is properly registered for sufficient credit hours and has completed all other requirements for loan eligibility.
Online Payment Options:
The fastest and most convenient option is to pay online via NSU eBill. You may pay via NSU eBill any time by echeck, credit card, or Visa/MasterCard/ or American Express gift card. Access the NSU eBill login page.
Payment by Credit Card or Gift Card
Please note that any refunds you may be entitled to will be added back to the credit card or gift card used to make the payment. Therefore, students are advised to retain any gift cards used to make payments.
Your NSU billing statement is generated the middle of each month. A notification will be sent to your NSU email that your eBill is ready to be viewed and paid. You may designate another person to receive your monthly eBill notification. Your authorized user(s) can make payments to your account as well. Simply click the Authorized User tab on the eBill home page and follow the directions to set up your authorized users.
Mailing Payment Options:
You may mail your check with your name and NSU ID to:
Nova Southeastern University
3301 College Avenue
Fort Lauderdale, FL 33314
You may mail your credit card payment or money order/cashier's check to:
Nova Southeastern University
P.O. Box 290060
Fort Lauderdale, FL 33329
Please complete and submit the Credit Card Payment Form along with your payment. Should you choose to use a VISA/MasterCard/American Express gift card you must retain the card in the event of a refund. Excess credit will be refunded to the credit or gift card on the account.
You may pay in person at the One-Stop Shop, located in the Horvitz Administration Building and the Terry Administration Building on the main campus in Davie. Hours of operation are Monday through Thursday, 8:30 a.m. to 7:00 p.m.; Friday 8:30 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 12 noon.
Submit your credit card payment information to the Bursar's Office by telephone by calling (954) 262-5200 or 800-541-6682, ext. 25200. Please be aware that it will take two to three business days to process your payment if called in.
By Wire Transfer:
To wire funds please use all of the following information:
Wire Transfer Instructions:
Beneficiary Bank: Sun Trust Bank
Wire Transfer Department
501 East Las Olas Boulevard
Fort Lauderdale, FL 33301
Swift Code: SNTRUS3A
ABA Route: 061000104
Account Number: 0406-00655-4266
Name on Account: Nova Southeastern University Tuition and Fee Trust Account
Special Instructions: 3 lines of text, 34 characters per line for a maximum of 102 characters
If wire transfer is for individual:
Full Name (as it appears on NSU's student account with NSU ID)
If wire transfer is for multiple students and cannot fit in 102 character special instructions, please provide the following:
- Name of Program
- Name of College
- Contact Name at Main Campus and telephone extension
Payment is due at the time of registration and is considered past due 30 days after the start of the semester. An email will be sent to you 20 days after the first day of the semester reminding you of the approaching late fee date.
NSU accepts payment via credit card using Visa, Master Card, or American Express. Other acceptable forms of payment are personal checks, cashier's checks, money orders in US Dollars made payable to NSU, and wire transfers. Always be sure to include your full name and student ID number on your method of payment.
Billing statements are sent to you electronically in the middle of each month.
However, please remember that payment is due at the time of registration. It is recommended you pay your bill shortly after registration and do not wait to receive a statement in order to avoid late charges.
Payment is due in full at the time of registration. If the balance remains unpaid after 30 days, a Bursar Hold will be placed on your account and a $100.00 late fee will be assessed. The Bursar Hold will prevent you from viewing grades, registering for classes, and ordering transcripts or diplomas. If the balance remains unpaid after 90 days, the account will be transferred to NSU's Collections Department and a Collections Hold will be placed on your account. The delinquent account will eventually be transferred to an outside collections agency or attorney and collection fees will be added to the balance due.
A Bursar Hold prevents students from obtaining grades, registering for classes, and accessing the University RecPlex until all outstanding balances are paid in full. A Transcript/Diploma Hold will only prevent you from receiving a diploma or an official transcript; this kind of hold will not prevent you from registering.
Your form of payment determines how quickly the financial hold may be lifted. If your payment is made via credit card, cash, cashier’s check, or money order, the hold will be removed the next business day. If you pay by paper check, the hold will be removed 10 business days after posting of the check by the Bursar's Office. E-check payments will result in your hold being removed within five business days after posting by the Bursar's Office. If your account has been transferred to an outside collection agency or attorney, and you have paid your account in full including collection costs, please call the Bursar’s Office at (954) 262-5200. The Bursar’s Office will need to review your student account and verify if the financial hold can be removed.
NSU offers a 3-Month (one semester) and a 10-Month (fall and winter semester combined) Payment Plan. For more information, visit the NSU Payment Plans Web page. International students are not eligible.
In addition, many NSU program offices offer payment plans to their students. Please check your program office's Web site.
Employers paying your tuition should send a letter authorizing the Bursar's Office to bill them for your tuition, fees, and other applicable costs. Please have your company send their letter to the following address:
Nova Southeastern University
3301 College Avenue
Ft. Lauderdale, FL 33314
800-541-6682, ext. 25200
If your company is planning on reimbursing your tuition, please contact your program office for details.
Please note: If you are a financial aid recipient, you are required to inform the Office of Student Financial Assistance of your tuition reimbursement, even if your reimbursement was received after the beginning of the semester.
Depending on your charge, please contact the appropriate office:
|Charge Type||Contact Information|
|Tuition charges and late registration fees||Academic Program Office|
|Health insurance charges||Student Medical Center: (954) 262-1262|
|Residential charges||Residential Life and Housing: (954) 262-7052|
|Meal plan charges||Campus Card Services: (954) 262-8929|
|Late fee charges||Bursar’s Office: (954) 262-5200|
Contact your academic program office regarding tuition charges. For questions relating to financial aid, contact the Office of Student Financial Assistance.
Complete the Direct Deposit Authorization Form and mail or fax the form to the Bursar's Office, along with a voided check (required). Please allow 2-4 business days for processing.
As loan amounts are usually higher than your cost of attendance, you have the option of returning any funds you do not need to NSU to be returned to the lender. Returning a refund to your lender will reduce your outstanding balance.
To return a refund issued to you from your NSU student account, submit a completed Authorization to Return Refund form to the Office of the University Bursar.
Online and Fax:
Make a Web Check or Credit Card Payment for any amount by logging into your SharkLink, WebSTAR, or NSU eBill account. Then fax a completed Authorization to Return Refund form to (954) 262-4131.
If you do not know your login credentials to any of the NSU systems above, please visit www.nova.edu/resources/nsuidentity.html to retrieve this information.
Via U.S. Postal Service or in person:
Write a personal, cashier's, or bank check made payable to Nova Southeastern University. Make sure to write your NSU ID and name on the memo line OR return your NSU refund check with VOID written on the front. Submit with a completed Authorization to Return Refund form in person at a One-Stop Shop on the main campus (Horvitz Administration Building or Terry Administration Building) or mail to the address on top of the form.