Our new self-service password management system provides a single password to access all NSU online services. It also has the ability to reset your NSU password (even if you forget it) without the aid of the Help Desk.
SharkPass is a self-service password management system that will allow you to reset your NSU password.
This is a required step as we work towards achieving a single password to access all NSU online services.
You may get a login error if you are a Health Professions Division (HPD) student. As an HPD student you may have been given access to Citrix applications such as NexGen or Axium. As a result you already have an existing password on SharkPass. The lookup tool will not work for you as you would have already changed that initial password, you will need to use your existing Citrix password. If you have forgotten your password please contact Strategic Support Services at 954-262-0777 or by email at email@example.com.
For any SharkPass questions please contact Strategic Support Services at 954-262-HELP (4357) or by email at firstname.lastname@example.org.