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Benefit Provider Contacts

BlueCross BlueShield of Florida
ICUBA Single Sign On 

Optum Rx - Prescription
ICUBA Single Sign On 

Humana Dental

EyeMed Vision (effective April 1, 2017)

Total Rewards - Benefits

The Benefits Department is a division of Total Rewards within the Office of Human Resources at Nova Southeastern University

Our mission is to provide reliable information and expertise in a caring, professional, and confidential way to empower our fellow sharks, both active and retired, to make educated benefit decisions and maximize their utilization of available resources as they work toward physical, emotional, and financial well-being in their personal and professional lives.

Meet the team focused on helping you get the most out of your benefits!

Contact a member of the Benefits Team.

Be sure to check out our NSUBenstagram account for benefit updates, contests, and more!

Featured Benefit "Finformation" Pages

Benefit Information for plan year ending March 31 ,2017

Important Reminders

The new plan year begins on April 1, 2017 – this means your annual deductible and out-of-pocket maximum limits will be reset, so make sure you plan accordingly! 

Don’t forget there are no health care deductions on the third pay period in months with three pay dates.  March is one of those months and our pay date on March 31, 2017 will not include deductions for medical, dental, vision, etc.

Optum Rx is sending new prescription cards to everyone enrolled.  You will not need the new cards for prescription coverage and your member number will remain the same.  You will need to take note of the new customer service number as ICUBA and Optum Rx have worked closely to create a dedicated customer advocate team for the ICUBA group.  New cards have already started trickling out, so check your mail and don’t throw away any unmarked envelopes!

EyeMed will be our new vision care provider for prescription glasses and contact lenses starting April 1, 2017.  Everyone enrolled will receive new cards and a welcome kit from EyeMed – make sure you use your remaining Advantica benefits before March 31, 2017.

Health Care Coverage provided by BlueCross BlueShield

NSU is able to offer the marketplace equivalent of gold level healthcare coverage that provides exceptional value. Employees and their families enrolled in healthcare coverage at NSU can continue to rely on the affordability, stability, and high quality of benefits available through our continued relationship with ICUBA.

Prospective employees can search the BlueCross BlueShield Provider directory by visiting and clicking on the link labeled "Find a Doctor or Hospital".

The ALPHA PREFIX for NSU/ICUBA covered employees is "ICI" (eye-cee-eye).


Benefit Handbook (2017-2018)

Blue Distinction Provider Search

Preferred PPO Summary

Premier PPO Summary

Prescription Coverage provided by Optum Rx

Prescription coverage is attached to health care and administered by Optum Rx.

Enrollment in prescription coverage is automatic when selecting a health care plan at NSU, no additional enrollment is required.

ICUBA & Optum Rx have improved the member experience with a designated Health Care Advisor service team and new customer service phone number.

The Optum Health Care Advisor replaces the standard pharmacy customer service for all member calls and is designed to help members to efficiently utilize their prescription benefits.

Prescription Summary

Preferred Generic Prescriptions are filled at NO COST to NSU employees at the NSU Pharmacy.

NSU Pharmacy
Sanford L. Ziff Center
3200 S. University Drive
Davie, FL 33328

Behavioral Health and Substance Abuse Coverage Provided by Aetna

Behavioral Health & Substance Abuse coverage is attached to health care and administered by Aetna.

Enrollment in Behavioral Health & Substance Abuse coverage is automatic when selecting a health care plan at NSU, no additional enrollment is required.

Aetna administers our Behavioral Health & Substance Abuse coverage and the Employee Assistance Program (EAP).

For employees enrolled in health care coverage, the transition from EAP utilization to an in-network Aetna provider is possible when using the Behavioral Health & Substance Abuse coverage after EAP services.

  • Call one number for BOTH benefits 1-877-398-5816
  • Option 1 for Employee Assistance Program
  • Option 2 for Behavioral Health
  • ICUBA members have access to all Aetna providers for Behavioral Health

The ICUBAcares Program Helps Employees Minimize Out-Of-Pocket Expenses

When covered under the health care plan at NSU the following services are available at NO COST to employees:

  • No cost to access Nurse Case Management
  • No cost to access the BlueCross BlueShield Essential Advocate
  • No cost to access visit Blue Distinction Total Care Physicians,
  • No cost for Annual Wellness exams
  • No cost for routine labs at Quest Diagnostics, and
  • No cost for In-network maternity visits after the initial visit co-pay*

*Refer to your coverage summary or call the Essential Advocate for more information.

In addition to the benefits covered at 100%, NO DEDUCTIBLE is applied before the following services are covered under the plan:

  • No deductible before prescription co-pays apply
  • No deductible before in-network primary care co-pays or coinsurance apply
  • No deductible before PT/OT, and chiropractic visit co-pays or coinsurance apply
  • No deductible before Retail/Urgent Care visit co-pays apply
  • No deductible before ER visit co-pay applies
  • No deductible before Emergency Transportation

The BlueCross BlueShield Essential Advocate is available 24 hours, 7 days per week.  

Registered nurses are available to provide assistance with health concerns, medication questions, appointment scheduling, cost and quality research, finding a provider, and so much more! If you need assistance in pre or post care planning.

Contact the Essential Advocate today by calling 888-521-2583. 

Flexible Spending Accounts can Help Minimize Out-Of-Pocket Expenses

Health Care Flexible Spending (HCFSA) and Dependent Care Flexible Spending (DCFSA) accounts are voluntary elections contributed to by employees based on annual elections.

Flexible Spending is a pre-tax deduction and offsets taxable income and is subject to the "use-it-or-lose-it" rule.

A full benefit year for Flexible Spending begins on April 1 and ends March 31 of the following year. Employees can continue to incur expenses on flexible spending elections until June 15 and must file any unclaimed expenses by June 30.

Flexible Spending benefit year example:

  • Year begins - April 1, 2017
  • Year ends - March 31, 2018
  • Incur expenses - June 15, 2018
  • File unclaimed expenses - June 30, 2018

File claims, check balances, and report lost or stolen ICUBA MasterCards online at using the single sign on feature.

Dental Coverage Provided by Humana

Visit Humana online at to register for access, search providers, and print temporary ID cards once enrolled.

Dental HMO (DHMO CS250) Plan

  • The dental HMO plan is available only in Florida
  • Provides co-pays for scheduled services
  • HMO network dentist selection is required at enrollment

Preventive Plus PPO Plan

  • Preventive and basic services with no network restrictions
  • Discounts on major services and orthodontia

PPO High Dental Plan

  • Preventive, basic, & major services with no network restrictions
  • Orthodontia (adult and pediatric)

Humana Dental Summary

The Optical Style Show is happening April 5, 2017 from 11:00 am until 7:00 pm at the Eye Care Institute in Davie!

For more information visit the Eye Care Institute online at

Optical Style Show discounts cannot be combined with any insurance benefits or discounts inclusive of the vision coverage available to NSU employees. The Eye Care Institute will not process insurance orders on show day but they can be placed on hold for processing the following day.

Vision Coverage Provided by EyeMed Effective April 1, 2017

Visit EyeMed online at to register for access, search providers, and print temporary ID cards once enrolled.

There are two vision plans available to NSU employees through EyeMed.  

Base Vision Plan

  • Vision exams every 12 months
  • Frame every 24 months, or
  • Contact lenses every 12 months
  • $100 frame or contact allowance

Enhanced (Buy-Up) Vision Plan

  • Vision exams every 12 months
  • frames or contacts every 12 months
  • $130 frame or contact lens allowance

EyeMed Vision Summary

If you're eligible for Medicare there are links to resources below to help you navigate through the process.

Employees choosing to remain on the NSU/ICUBA plan once they are eligible for Medicare Part B will not receive a penalty for enrolling after age 65. The NSU/ICUBA plan may provide a greater level of coverage at a more affordable cost, especially when the Health Reimbursement Arrangement (HRA) provided by NSU is factored in to the cost of coverage.

Medicare comes in four parts: A, B, C, and D.  Medicare parts A and B are provided through the government and they are often referred to as “Original Medicare.” Together, they cover some of the basics like hospital stays and doctor visits. Most people need more coverage for things not covered by parts A and B, like prescription drug benefits.  A summary of each part of Medicare and links to additional resources are provided below.

Medicare Part A is a fundamental component of Medicare. It covers services like hospital stays and hospice care and is free with enrollment when turning 65. Enrolling in Medicare Part A does not require enrollment in Part B as long as you are eligible and remain covered in the NSU/ICUBA health care plan.  Enrollment in Medicare Part A is usually at no additional cost to eligible participants, for more information contact your local Social Security Office directly.

Medicare Part B pays 80% of approved charges for services like doctor visits and outpatient care. Enrolling in Part B is not required if you are eligible and remain covered under the NSU/ICUBA plan.  

Medicare Part C, called Medicare Advantage, typically bundle parts A, B, and D but you will still need to add benefits like dental, vision, and hearing.

Medicare Part D is Medicare’s prescription drug program and an option most people choose to add to their Medicare coverage.

SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.

Don't Forget!

The Benefit Plan Year at NSU begins on April 1 and ends on March 31 the following year, deductible and out-of-pocket limits are reset annually on April 1.

The current Benefit Plan Year ends March 31, 2017.

New elections or election changes for medical, dental, vision, flexible spending, optional life insurance, Aflac, and LegalShield are made through the ICUBA Enrollment Portal at

New employees must make elections or waive coverage within 30 days of their date of hire. Current employees experiencing a qualifying status change (life event) must request changes within 30 days of the event and upload documentation to their Employee File to support the change in status.

Dependent verification is required for dependent children, spouses, or domestic partners when being added to employee benefits through NSU/ICUBA.  

For more information refer to the Benefit Handbook in the Quick Links Box.