NSU IT Device Setup

Step 1: Unbox and Power On

1. Connect your laptop to the included charger.
2. Power on the laptop.
3. Follow the on-screen prompts:
   • Country/Region: United States
   • Keyboard Layout: Default

---

Step 2: Connect to Wi-Fi or Ethernet

1. When prompted, select:
   • Your home Wi-Fi network if working remotely, or
   • 1NSU if you are on campus.
2. Check Connect automatically.
3. Click Connect.
4. Enter the network password if prompted.

Step 3: Sign In with Your NSU Account

1. Enter your NSU email address.
2. Enter your NSU password.
3. Click Sign In.

---

Step 4: Complete Microsoft Authenticator Verification

1. A number will appear on your laptop screen.
2. Open the Microsoft Authenticator app on your mobile device.
3. Enter the matching number to approve the sign-in request.

For more information: https://www.nova.edu/it-help/sites/mfa-intune/setting-up-mfa.html

---

Step 5: Allow Device Configuration

1. Your laptop will create your Windows profile and install updates.
2. Keep the device powered on and connected to the internet.
3. If you receive an error during setup, click Continue Anyway.

Note: This may occur if the internet connection is slow or unstable.

---

Step 6: Sign In to Windows

1. Your device may restart several times.
2. When the Windows login screen appears, sign in using your NSU credentials.

---

Need Help?

If you experience any issues during setup, please submit a ServiceNow ticket using the link below.

ServiceNow Support: https://nsu.service-now.com/

You will see a listing of Wi-Fi networks. Choose 1NSU or your home wireless network, check the Connect Automatically box, and click the blue Connect button.

If you are connecting to 1NSU, enter your username and password. For home networks, enter your Wi-Fi password and click Next.

If you see the network icon labeled ad.nova.edu, or your home network, click Next.

Note: DO NOT click install driver!

For secure authentication, a number will appear on your screen. Make sure you have the Microsoft Authenticator installed on your mobile device.

Enter the number on your mobile device and tap to authenticate.

If you are working off campus and need access to NSU resources:

1. 1. Open Ivanti Secure Access Client.
   2. Click the green connection icon.
   3. Allow the application to load.
   4. Click OK if prompted to switch UI mode.
   5. Select Connect.
   6. Approve the sign-in request in Microsoft Authenticator.

 

Allow OneDrive to Sync

1. 1. 1. OneDrive will automatically begin syncing your files.
      2. Depending on the amount of data, synchronization may take some time

To check the synchronization status on your OneDrive Data, click the small blue cloud on the corner of your computer. Circled in red, would display the sync status of your data.

Set Up Outlook

1. 1. Open Outlook from the Start menu.
   2. Outlook will automatically detect and configure your NSU account.
   3. Allow a few minutes for setup to complete

Launch Microsoft Teams

1. Open Start > All Apps > Microsoft Teams.
2. Sign in if prompted.
3. Wait for your Teams and channels to load.

In a few seconds, a list of your teams will appear.

Verify Printer Access

No action is required. The following printers will be installed automatically for on-campus use:

• SharkPrint Black & White
• SharkPrint Color

 

NSU App Store

There are free applications in the NSU App store.

Launch the NSU App Store on your desktop. Choose your desired application.

Click Install. Please allow time for the application to complete the installation.

Company Portal

There are free applications available in the Company Portal. Launch the Company Portal on your desktop.

Or navigate through the Windows Start menu. Click StartAllScroll down and select Company Portal.

Allow time to load. Click Apps.

Select the application you want to install, click Install. Allow time for installation.