Office of Innovation and Information Technology

using a laptop

Welcome to Your Device Setup!

Please allow ample time to complete the setup process. Depending on your device and network connection, setup may take an hour or more.

Start Here: 

Step 1: Unbox and Power On

  • Unpack your device and connect it to a power source using the provided charger.
  • Press the power button to turn on the device.

Step 2: Connect to Wi-Fi or Ethernet

  1. Select your network from the list of available connections.
  2. If you are on campus, select 1NSU.
  3. Enter your network password and select Connect.

Step 3: Sign In with Your NSU Account

  1. Enter your NSU email address when prompted.
  2. Complete the sign-in process using Multi-Factor Authentication (MFA). You will need the Microsoft Authenticator app on your mobile device to approve the sign-in request.

Step 4: Configure and Sync Your Device

  1. Allow the device to download and install any required security updates.
  2. Wait while your NSU applications, settings, and files sync automatically.
  3. This process may take some time.

Step 5: Verify Access

  1. Open Outlook and a web browser to confirm you can access NSU resources.
  2. Restart the device if prompted to complete setup.
  3. If any applications are missing, allow additional time for them to install automatically. 

Need Help?

If you experience any issues during setup, please submit a ServiceNow ticket using the link below.

ServiceNow Support: https://nsu.service-now.com/

 

 

Steps for Device Setup

You will see a listing of Wi-Fi networks. Choose 1NSU or your home wireless network, check the Connect Automatically box, and click the blue Connect button.

wifi step one

If you are connecting to 1NSU, enter your username and password. For home networks, enter your Wi-Fi password and click Next.

wifi step two

If you see the network icon labeled ad.nova.edu, or your home network, click Next.

Note: DO NOT click install driver!

ethernet connection

For secure authentication, a number will appear on your screen. Make sure you have the Microsoft Authenticator installed on your mobile device.

microsoft authenticator screen

Enter the number on your mobile device and tap to authenticate.

mobile authenticator

If you need to access NSU resources from a remote location, you will need to connect to the Ivanti VPN application. In the search, look for Ivanti Secure Access Client.

vpn setup screen

Configuring Ivanti Secure will take four steps:

  1. Launch Ivanti Secure
    1. Put your curser where the green dot will be visible
    2. Click the green dot
  2. Allow time for it to load
  3. Click OK to Switch UI Mode
  4. Click on Connect. The VPN connection will prompt you to verify code in your Microsoft Authenticator app once again

Once you are logged into your desktop, your OneDrive will be synchronizing to data.

To check the synchronization status on your OneDrive Data, click the small blue cloud on the corner of your computer. Circled in red, would display the sync status of your data.

Depending on the amount of data on your OneDrive, this will take some time.

one drive sync screen

Click the Windows Start button.

In the pinned apps, click Outlook.

outlook app screen

Your email address will be captured, and Outlook will start configuring your email. It should take a few minutes. Outlook will automatically launch.

outlook setup screen

Click on the Windows Start button. Click All. Scroll down to Microsoft teams.

microsoft teams app

Click on your user account.

teams welcome screen

In a few seconds, a list of your teams will appear.

teams app screen

Both the SharkPrint Black and White and SharkPrint Color printers will be added automatically.

These drivers are installed for on campus access. No action required.

printer device list

NSU App Store

There are free applications in the NSU App store.

nsu app store logo

Launch the NSU App Store on your desktop. Choose your desired application.

app store screen

Click Install. Please allow time for the application to complete the installation.

chrome install screen

Company Portal

There are free applications available in the Company Portal. Launch the Company Portal on your desktop.

intune app

Or navigate through the Windows Start menu. Click StartAllScroll down and select Company Portal.

company portal app

Allow time to load. Click Apps.

published apps

Select the application you want to install, click Install. Allow time for installation.

installation screen

 

Still need assistance? Click ServiceNow to submit a ticket.

To contact SharkIT via phone: (954)-262-0070