A student counseling professional will help you to clarify problems, set goals and take steps to achieve the goals. The assessment gives your counselor a picture of not only the way you think and feel but also helps them to understand your past history and background that has contributed to how you perceive your surroundings and environment. It is important to know that counseling is a very individual process and the length of services (regardless of number of allotted sessions) will vary based on a person’s needs.
To make your first appointment CLICK HERE. Read through the FAQ and at the bottom of the portal page you will be asked to submit 3 documents, your submission will not work unless you complete the 3 uploads:
i. Government Issued ID (ie: driver’s license, ID, passport)
ii. School ID
iii. Copy of official school schedule – must be a screen shot from WEBSTAR that includes your name
Within 1 business day you will receive a phone call to be scheduled with a Triage/Screening appointment. Triage/Screening appointments can be made up to 24 hours in advance and the available times for appointments varies by day and location. The best time to call is at 8:30am.
You will access the registration option through the portal and then you will be set up to participate in services on
your campus. Video services are offered via a video counseling room located on each Regional Campus.
Tampa Bay Regional Campus: There is a designated counselor available by appointment for telehealth counseling Mondays and Tuesdays 3pm-7pm.
Covid-19 Update: Student Counseling Services will provide all services via a HIPPA compliant telehealth platform until further notice. We are committed to ensuring the well-being of our students and staff and know these changes will be temporary.
To provide students receiving services at the center the required clinical documentation requested to justify the need for an emotional support animal.
1. Student is an established patient engaged in therapeutic services and is also receiving psychiatric services for a minimum length of stay to include at least 4 psychiatric visits.
2. Student is engaged in current on-going treatment without interruption.
3. Student qualifies as a person with a disability (i.e., has a mental impairment that substantially limits one or more major life activities); and that the emotional support animal may be necessary to afford the student an equal opportunity to use and enjoy specific environments and/or activities (i.e. that the animal would provide emotional support or other assistance that would ameliorate one or more symptoms or effects of the disability).
4. Psychiatrist believes the prescription of an emotional support animal is an appropriate option for treatment.
5. CSCW Psychiatrist must be the prescribing doctor for any letter to be initiated by this office.
6. Emotional Support Animal documentation will only be provided on an annual basis contingent on the student being in on-going treatment, without interruption, for the previous 12 months
7. Student will be required to sign a document that states he/she recognizes that the emotional support animal will be utilized as set forth by college/university/community entity and that this accommodation does not supersede restrictions set forth in other environments.
8. In the event student discontinues treatment after receiving the accommodation, the accommodation may be reviewed for revocation.
9. If Emotional Support Animal documentation is requested for an airline, there will be a $25 charge per letter.
College is an exciting transformative time, but along with these changes often comes a variety of challenges and concerns that are new and unique to the student population. Stress, anxiety and a range of other emotions are normal reactions to the demanding school programs and transition to college life. When these emotions become difficult to deal with alone, Student Counseling Services provides the student with an opportunity to benefit from working on personal issues with experienced and licensed professionals.
Henderson Behavioral Health, serving the Center, is the higher learning institution’s primary behavioral health provider for its students and/or campus community. The mission of the program is to collaborate directly with students to reduce barriers that stand in the way of the definition, implementation and accomplishment of their educational, personal, and or career goals. The center staff will provide students with an opportunity to develop personal insight, identify and solve problems, and implement positive strategies to better manage their lives both academically and personally. They will be sensitive to issues of cultural diversity including but not limited to age, race, gender, sexual orientation, nationality and religion. In addition to working directly with the student, the program’s mission will be realized through outreach, partnerships, and consultation initiatives with faculty, staff, parents, and other university/college entities.
Students are afforded privacy and confidentiality when seeking counseling, however, the Health Insurance Portability and Accountability Act (HIPPA) permits a covered entity to disclose patient health information, including psychotherapy notes, when the covered entity has a good faith belief that the disclosure: (1) is necessary to prevent or lessen a serious and imminent threat to the health or safety of the patient or others and (2) is a person(s) reasonably able to prevent or lessen the threat. This may include, depending on the circumstances, disclosure to law enforcement, family members, the target of the threat or others who the covered entity has a good faith belief can mitigate the threat.
If there is an immediate threat to self or others, you are strongly encouraged to
contact 911 or Public Safety 954-262-8999.
The NSU Center for Student Counseling and Well-being Henderson Behavioral Health has a 24/7 on call crisis service available for students in need of immediate emotional support by contacting 954-424-6911