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SharkTime over SharkVPN for Student and Temp employees


  • Create ticket in ServiceNow with form attached Completely filled out and signed
  • email form also to

Ticket will be forwarded to Network Operations.

Note: Student must be registered as a Student Employee (have a NSU work email:

VPN access will be provided by the OIIT Network Team, once Payroll approves the required SharkTime Remote Access Form (previously called Mobile Access Request Form). Payroll determines the length of time remote access is granted for and advises the Network Team on how long to grant VPN access for.


Please use the work email Please use the work email on all log ins.



For your request:

  1. Fill-out "SharkTime Remote Access Request Form " form

  2. Send the Completed (Supervisor signed) form to this ticket, (make sure to put Ticket number on the form (Top of form))
  3. Email a copy to



Once both, attached to ticket and emailed (, is Completed, the ticket will be forwarded to NetOps.



Pulse Secure/SharkVPN can be downloaded from
If it is a NSU Laptop please call 954-262-0070, if personal laptop, download and install.

Setting up VPN:
Description: NSU

URL for SharkTime to clock in/out:


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