How to access Citrix resources

The first step to access your Citrix resources is to install the Citrix receiver in your device

Citrix Workspace app for Mac

Citrix Workspace app for Windows

  • After installation, this window will pop up, ignore, and close it

Add account option

  • The Citrix Workspace must be running in the background

 

After MFA Configuration

Access Citrix Desktops and Apps website (https://citrixweb.nova.edu) from your browser (Edge, Chrome, Firefox). Log in with your NSU username and password; click on Log On

Citrix log on screen

Once you log in, change the view to the Apps or Desktops tab. There you will see the icon with the name of your work PC or the App (Axium, NextGen, SCCM) you need to access. You might have more than one – make sure you launch the correct one.

Citrix app and desktop tab

Depending on the browser you are using you might be asked to download the .ica file. Download and save.

Download and save option

Once the file is downloaded, click to launch.

If Citrix WorkSpace is running in the background, your PC or App would come up as a new window.

Citrix WorkSpace launch option