Chat with a Live Agent
If you need to speak directly with an NSU Contact Center agent please click on the Ask a question chatbot in the lower right hand corner of this webpage. Once the bot loads you can click the Chat with a Live Agent button or type the word agent and press enter. This will bring up the transfer options that will allow you to connect with an agent.
Chat with a live agent is available Monday - Friday 8:30 am - 5:00 pm est.
Your New One-Stop Resource
The NSU Contact Center is comprised of the Academic Service Center and the Patient Engagement Center.
CSS Centralized Support Model
In an effort to provide better technology support to our university employees (both on campus and working remotely), OIIT is moving to a centralized support model in which we are dedicating staff members to support our Technology Support Helpline to quickly resolve issues from anyone, anywhere.
As a result, please do not contact CSS employees directly as they work irregular hours and will not be checking emails or phone calls when they are not scheduled to work.
Resource Hub
One-Stop Chatbot
This new tool can be found in the bottom right corner on all of the contact center webpages. Our chatbot can answer general questions about:
- Admissions
- Bursar
- Financial Aid
- Registrar
