Your New One-Stop Resource

The NSU Contact Center is comprised of the Academic Service Center, Patient Engagement Center and Shark IT Service Center.

 

CSS Centralized Support Model

Decorative Image
In an effort to provide better technology support to our university employees (both on campus and working remotely), OIIT is moving to a centralized support model in which we are dedicating staff members to support our Technology Support Helpline to quickly resolve issues from anyone, anywhere.  
As a result, please do not contact CSS employees directly as they work irregular hours and will not be checking emails or phone calls when they are not scheduled to work.

More Information

One-Stop Chatbot

This new tool can be found in the bottom right corner on all of the contact center webpages. Our chatbot can answer general questions about:

  • Admissions
  • Bursar
  • Financial Aid
  • Registrar

Let’s Chat

Decorative Image