Shark IT Service Center

SITSC provides support to our students, faculty and staff with their technology needs to enhance their educational experience.

 Hours of Operation: Monday - Friday 8am - 10pm EST - Saturday 8:30am - 5pm EST

Select Your Audience Type

One-Stop Chatbot

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This new tool can be found in the bottom right corner on all of the contact center webpages. Our chatbot can answer general questions about:

  • Admissions
  • Bursar
  • Financial Aid
  • Registrar

Let’s Chat

SharkLink

When designing the new SharkLink, the users were the focus. The new interface provides a clean look and feel that allows content to be easily located. SharkLink now pulls important information from outside of SharkLink and displays it within, making it faster to get information you need.

Go To SharkLink

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Get Help

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CSS supports our students, faculty and staff with technology needs in a timely manner to provide the best possible educational experience at NSU utilizing innovative ideas.  Our staff is located at every campus and also supports all off-site locations and clinics.  Due to COVID-19 restrictions, we have limited staff on site and our hours of operation are: Mon – Thur, 7:30  AM – 9:00 PM; Fri, 7:30 AM – 7:00 PM. For service, please place a request at NSU ServiceNow or you may also contact our Remote Help hotline at 954-262-0070.

Contact Us