Services

The Office of the University Registrar provides many services to both enrolled and future students. Please review the information below in order to solve your unanswered questions.

Nova Southeastern University requires a completed admissions application to be submitted for all degree and non-degree programs. This provides personal information as well as prior level of education and eligibility for study. If you would like an application or you have registered for classes prior to submitting this form, click on Colleges and Schools to obtain additional information and applications on available programs of study.

The NSU Card Office provides information on university photo ID's and services.

You may request an official transcript through SharkLink. After entering your SharkLink ID and Password, click on: the Student tab > Records & Academics > Transcripts/Grades/CAPP Evaluation > Order an Official Transcript. This process allows you to request and pay for the transcript online. Generally, transcripts are processed within one (1) business day of receiving your request.

For standard U.S. mail, please allow up to 10 days for delivery. If a student chooses to have a transcript mailed directly to him or herself, be aware that the student's name and address will appear as the one it was "Issued to."

After you have made your request, you can also check on the status of the transcript processing through the online system. If you do not have a Password, visit the NSU Identity page.

If you are unable to request the transcript through the online process, you may submit a Transcript Request Form either by fax to (954) 262-4862 or by mail to:

Nova Southeastern University
Enrollment and Student Services
Office of the University Registrar
3301 College Ave.
Fort Lauderdale-Davie, FL 33314-7796

If you encounter any complications with a requested transcript you may email NSU Registrar or call (954) 262-7255 for assistance.

There is a $10 charge per official transcript. For on-line requests, payment is made by credit card. If you are submitting the Transcript Request Form, you must enclose a check with the form or indicate your credit card authorization on the document. There is no cost to an individual who needs an NSU official transcript sent internally to a specific department within NSU. Two examples of this would be for admissions purposes or for OHR use.

For overnight Domestic Express delivery, the fee is $19.00, which includes one transcript. Within the same delivery, you may request additional transcripts for a charge of $10.00 per transcript. The overnight service the University uses does not deliver on the weekend, so please consider this when making request.

International Express is available for a charge of $34.00 for one transcript. Within the same delivery, you may request additional transcripts for a charge of $10.00 per transcript. Deliveries may take two or more business days to arrive at its destination, depending upon the country to which it is being delivered.

Note: All academic activity while attending Nova Southeastern University comprises a student's official transcript. Multiple degrees or majors cannot be divided into separate transcript documents nor will a student be assessed additional fees because of that.

If you are requesting more than 10 transcripts you may be interested in our Bulk Rate Transcript Requests.

Additional Transcript Request Types

  1. Miami-Dade County Schools Only: FT-1 Form - If you need an FT-1 Form to be included with your transcript request, you may do so through the on-line process by making the appropriate Transcript and FT-1 choice or by indicating the need for the Form when submitting the PDF Transcript Request document.
  2. Mailman Segal Center for Human Development Certifications: Non-Degree Child Development Associate (CDA) Training and Child Care Provider 10/20/30 Hour Training programs. These transcripts must be obtained by contacting the appropriate staff as identified on the Institute's website.
  3. Center for Continuing and Professional Studies Transcripts: Non-Degree Teachers of Advanced Placement, Community Education courses, Non-Credit Online Training courses, and Language development course programs. These transcripts must be obtained by contacting the appropriate staff as identified on the Center's website.
  4. Transcripts from Other Institutions: Student transcripts from previously-attended institutions that were provided for admissions consideration become the property of NSU and are considered official only at the time of receipt. NSU does not provide copies of transcripts from other institutions that are part of a student’s education record. In order to obtain accurate up-to-date information and assure that no protocol of the issuing institution is circumvented, a student must contact the originating school for a copy of that transcript.

A universal registration process for all students has been implemented where a student must be prepared to pay tuition at the beginning of the term with one of the approved payment methods. These payment options include check, money order, credit cards, authorized financial aid, NSU payment plans,  and third party direct billing plans.

All holds must be cleared at the time of registration, and all registrations must be completed by the last date of the university's registration period. Late registration will not be accepted if due to a financial hold that was not cleared prior to the close of registration period.

Registration through SharkLink can now be completed for most programs. Contact your program office for details on Web registration dates. If your program does not permit registration through SharkLink, click here to complete a Student Transaction Form (online or PDF). If you choose to complete the PDF form, bring it to your program office or fax it to them. You may  find their fax numbers on their individual program websites. All students are also required to complete a Student Enrollment Agreement (SEA) Form each semester as part of their registration process. For more information on the SEA, visit our FAQs.

Students must be officially registered prior to the start date of course(s) in order to participate in and receive academic credit for those courses. It is the student's responsibility to review their registration and academic records each semester for accuracy and to promptly notify their program office/advisor of any discrepancies. Students have no more than 20 days from the end of a semester to resolve any discrepancies.

A student will only be permitted to petition and receive consideration for a retroactive drop, withdrawal, or refund for a course no more than 20 days after the end of the semester or term if he or she has extenuating circumstances and provides appropriate documentation (e.g., medical records, death in family, etc.).

Roster Reconciliation

University policy requires that each faculty member reconciles and validates the accuracy of his or her class roster during the second week of class as determined by the approved Nova Southeastern University academic calendar. Any student deemed as a non-attendee will be "drop-deleted" (DD'd) from the class roster by the Office of the University Registrar.

Students who believe they were reported in error as non-attendees must communicate with the instructor who is the only one able to correct the record. Faculty members must email rostrec@nova.edu to request a student be left on the class roster who was originally reported as not in attendance.

Nova Southeastern University requires official documentation to make a name change. Please submit a Data Change form with the previous and current names, the NSU ID number, and official documentation.

Acceptable documents verifying a name change are:

  • Marriage license
  • Certified Abstract of Marriage (another name for a marriage license)
  • Divorce decree
  • Driver's license
  • Certificate of Naturalization papers
  • Permanent or Conditional Permanent Resident card
  • Resident Alien card
  • Passport (Book or Card)
  • Court Order (Final Judgment of Name Change or Final Judgment of Change of Name)
  • Uniformed Services Military ID card
  • F-1 or J-1 Student Visa or Permanent Resident card
  • Birth Certificate (only acceptable for correcting spelling errors)
  • Bureau of Vital Statistics card (used the same as a Birth Certificate)

Not acceptable documents:

  • Petition of Name Change
  • Social Security card
  • Petition for Naturalization
  • Employee ID card
  • Professional License card

In order to change a married name back to a maiden name, legal documentation other than a birth certificate must be provided.

Students may also write a letter requesting the change of name and include a certified copy of a required document listed above to:

Nova Southeastern University
Attn: Data Entry
Office of the University Registrar
3600 South University Drive
Fort Lauderdale-Davie, FL 33314-7796

If you are an NSU employee, please visit Human Resources and process your change through their website.

Nova Southeastern University requires copies of official documentation to make any change to a social security number or a date of birth. To change your Social Security number, please submit a Data Change Form  along with a copy of your signed social security card. To change your date of birth, submit a completed Data Change Form along with a copy of one of the following documents:

  • Birth certificate
  • Driver’s license
  • Certificate of naturalization
  • Permanent resident card
  • Passport
  • Uniformed service military ID

Please fax the completed Data Change Form and appropriate documentation to (954) 262-2915; email to studentupdates@nova.edu, or mail to:

Nova Southeastern University
Attn:  Data Entry
3600 South University Drive
Fort Lauderdale-Davie, FL 33314-7796

Nova Southeastern University requires official documentation to make a change in gender. Please provide your previous and current names and NSU identification number. A court order is the official documentation required for gender change to update your student record. You may submit your information by completing a Data Change Form along with a copy of the court order. Please fax to (954) 262-2915 or mail to:

Nova Southeastern University
Attn: Data Entry
Office of the University Registrar
3600 South University Drive
Fort Lauderdale-Davie, FL 33314-7796

If you are an NSU employee, please visit Human Resources and process your change through their website.

If you are an NSU international student, only a copy of your current passport will be accepted in order to update your name on your student record.

Currently-enrolled students have the ability to change their address on the Web. This can be accomplished through SharkLink and will require an email username and password. Click here to obtain an NSU identity.

You can also notify the University of any Address Change by completing a Data Change Form, or by mailing or faxing a signed letter request to NSU Data Entry at (954) 262-2915. Indicate your old address and your new one.

In addition to the above, if you have already applied for your degree conferral/diploma, you must also email your address change to Coordinator of Degree Conferrals and Diplomas. Please provide your NSU ID number in all correspondence.

If you are an NSU employee, visit Human Resources and process your change through the HR website.

Logo: National Student ClearinghouseTo conveniently serve Nova Southeastern University students and the business community, NSU has authorized the National Student Clearinghouse to act as its agent for providing enrollment and degree verifications.

Enrollment Verification

NSU, through its agent the National Student Clearinghouse, provides students with free enrollment verification as proof of actual class attendance. But because registration alone does not guarantee attendance or provide evidence of enrollment, neither NSU nor the Clearinghouse is able to provide current enrollment verification for loan purposes until the actual start date of classes.

As the authorized legal representative of Nova Southeastern University, the Clearinghouse is considered a primary source for degree and enrollment data. This allows the Clearinghouse to supply student data to the U.S. Department of Education, state student loan guaranty agencies, and organizations performing verifications for professional licensing and credentialing. The Clearinghouse confirms the degree and enrollment records provided by schools to requestors without additions or changes. Therefore, in nearly every case, creditors asking for enrollment verification on NSU letterhead will accept notification directly from the Clearinghouse.

Students

You may obtain a free, official Enrollment Verification Certificate by

  • Logging in to SharkLink
  • Clicking on Student tab
  • Scrolling to Records & Academics
  • Clicking on Loan Deferments and Enrollment Verification

This Enrollment Verification Certificate can be presented to lenders, insurance agencies, housing authorities, consumer product companies, banks, and other agencies that require documentation of your current enrollment.

For the Business Community

To better serve the business community (Credit Grantors, Employers, Insurance Companies, etc.), NSU utilizes the National Student Clearinghouse as our agent to provide enrollment and degree information of our students and alumni.

Verification services are online, Web-based, and are used to verify degrees, current enrollment, dates of attendance, and professional certifications. Be advised that all such requests are completed via the secure Website, www.degreeverify.org. For additional questions, please contact the Clearinghouse at degreeverify@studentclearinghouse.org or call (703) 742-4200.

Student Loan Deferment & Verification

Students' enrollment for loan deferment purposes is verified to the National Student Clearinghouse on a monthly basis throughout the year. The Clearinghouse automatically updates your status with most lenders. You can view what information has been submitted to your lenders by utilizing the Clearinghouse's Loan Locator. This free service shows the history of data that has been submitted on your behalf. If your particular lender does not use the services offered by the Clearinghouse, you can still download enrollment verification from the Loan Locator and forward that to your lender.

To reach the Loan Locator, log on to SharkLink and scroll down to Student Records. Click on the Loan Deferments & Enrollment Verification link. You will be taken to the Clearinghouse's Student Self-Service Site that is not only a portal to specific information about loans, but also can provide enrollment certificates, your enrollment information on file, any student loan deferment notifications that the Clearinghouse has provided to loan holders, and student loan deferment notifications.

If your lender sends a deferment form to you and insists the form be completed, please sign and mail it directly to the Clearinghouse.

National Student Clearinghouse
2300 Dulles Station Blvd.
Suite 300
Herndon, VA 20171

Should you prefer to submit the form to the One-Stop Shop (on behalf of the Office of the University Registrar), we will gladly forward the document to the Clearinghouse for processing.

When grades are posted, an email will be generated and sent to student's NSU email account requesting log on to SharkLink.

Once there, you may view your grades from any semester by:

  1. Scrolling down to the Student Records tab
  2. Clicking on Records and Academics
  3. Clicking on Transcripts/Grades
  4. Clicking on My Grades

To protect the student's privacy, grades are not given over the telephone.

A course grade may be posted prior to the end of a term. However, if the grade relates to completion of degree requirements, the degree will not be conferred until the last day of the month in which the term ends.

If there are no holds, diplomas are mailed directly from the Office of the University Registrar to the address you entered on the on-line Degree Application Request form. For framing purposes, the size of an NSU diploma is 11” x 14”.

All degrees are conferred on the last day of the month in which the advisor approves the degree application, but please note that posting degrees may take several weeks due to the fact that they must have the approval of the academic department first. Contact your program office regarding the status of your degree.

Even though a student may have completed all graduation requirements and received grades prior to the end of a term, it is the end date of the term and not the last day of class that determines the month a degree is conferred.

Diploma Name

The graduate’s name that appears on a Nova Southeastern University diploma must be a legal name. Variations from an official name requested at the time of submitting a Degree Application are the following:

  • Middle name may be complete, initialed, or omitted, but must match the student record (e.g., John Quincy Adams, John Q. Adams, or John Adams).
  • A legal middle name may be used in place of a first name if that middle name has been recorded in the student record.
  • Suffixes such as Sr., Jr., III, etc., may be used if included in the student record and documented on the student’s original application, transcript from another school, or birth certificate.
  • Maternal surnames may be included if documentation is provided to the Office of the University Registrar. Proper documentation is a copy of a birth certificate indicating the maternal surname or the student’s original admission application indicating the surname.
  • Hyphenated maiden-married last names may be used, provided the student record has documentation to verify the names. A Data Change Form accompanied by a copy of the Certificate of Marriage will be required if a name change has not been processed since the marriage. In all cases, verification will be based on information that is in the student record and not provided verbally.
  • A maiden name may be used in place of a married name if the maiden name has been recorded in the student record.
  • Special accent marks may be requested. Recognized linguistic marks will be included in the diploma name.
  • No prefix or suffix related to a title or credential is permitted (e.g., Dr., D.M.D., Esq., etc.).

Diploma Address

Important: The diploma will be mailed to the address you select when you submit your Degree Application Request form. If there are any changes after the application is submitted, you must update your address in SharkLink and then email the Coordinator of Degree Conferrals and Diplomas to request your diploma be mailed to your new address. Updating SharkLink alone does not automatically update your diploma mailing address. Not providing a correct address will cause a delay in receiving your diploma and could result in an additional fee. Please provide your NSU ID number in all correspondence.

You will receive an email to your NSU email address notifying you when to expect receipt of the diploma. It will take several weeks from the conferral date to receive delivery of your diploma package. Please allow additional time during the larger conferral months of April, May, August, and December. Also be advised that we cannot ship to a P.O. Box or APO/FPO address. Should you find any discrepancies with your diploma, email us.

Diploma Mailing

Diplomas are mailed to the address given on the graduate’s Degree Application (unless an updated address is emailed to the Coordinator of Degree Conferrals and Diplomas). Changing an address in SharkLink alone does not change the diploma mailing address.

NSU uses Federal Express Ground service for diploma mailing. This is not an over-night service nor does it require a signature at the time of delivery, but it does provide a tracking number and the ability to monitor its movement while in transit.

Once diplomas leave NSU, it typically takes 3-4 business days for Federal Express to deliver domestically. International delivery times vary depending on the destination.

Replacement Diplomas

Please complete the Request for Replacement Diploma to submit this request. A $30 payment, per copy, must accompany your request. All NSU replacement diplomas measure 11” x 14” in size.

For more information about degrees and diplomas, please see the instructions on how to fill out your Online Application for Degree/Diploma.

Effective with the June 30, 2013 degree conferrals, Nova Southeastern University's President, Dr. George Hanbury, approved a revised diploma design. Students who received a diploma before June 30, 2013 and wish to receive the new design, must order a replacement diploma and pay the $30.00 fee.

The Family Educational Rights and Privacy Act of 1974 (FERPA), also known as the Buckley Amendment, afford students certain rights with respect to their education records. These rights include:

  • The right to inspect and review the student's education records within 45 days of the day the University receives a request for access. Students should submit to the Registrar's Office written requests that identify the record(s) they wish to inspect. The Registrar's Office will arrange for access and notify the student of the time and place where the records may be inspected.
  • The right to request the amendment of the student's education records that the student believes is inaccurate or misleading. Students who believe that their education records contain information that is inaccurate or misleading, or is otherwise in violation of their privacy or other rights, may discuss their problems informally with the University Registrar. If the decision is in agreement with the students' requests, the appropriate records will be amended. If not, the student will be notified within a reasonable period of time that the records will not be amended, and will be informed by the Office of the University Registrar of their right to a formal hearing.
  • The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent. One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, collection agent, loan servicing agent, or the National Student Clearinghouse); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.
  • The right to file a complaint with the Family Policy Compliance Office, US Department of Education, 400 Maryland Avenue, SW, Washington, D.C. 20202-4605 concerning alleged failures by Nova Southeastern University to comply with the requirements of FERPA.

Nova Southeastern University hereby designates the following student information as public or "Directory Information." Such information may be disclosed by the institution for any purpose, at its discretion.

Disclosed info may include:

  • Student name
  • Local and home address
  • Telephone numbers
  • Major field of study
  • Participation in Sports
  • Place of birth
  • Dates of attendance
  • Degrees, Honors and awards received
  • Enrollment Status
  • Year in School
  • Anticipated Graduation Date
  • E-mail address

Release of Student Information

Students can give consent to permit Nova Southeastern University to discuss and/or release personal identifiable information to a third party such as a spouse, a parent, a guardian, etc. This consent must be provided in writing with the student's signature. To provide a written consent, complete the Authorization for Release of Information form.

Students may also withhold directory information (as defined above) by completing the Request to Prevent Disclosure of Directory Information form. Students are warned; however, prior to making a decision to withhold personally-identifiable data, that undesirable consequences frequently occur, such as, names of students on the Dean's List are not published, names are not listed in commencement bulletins, and requests from prospective employers are denied. After completing the form, submit it to the University Registrar's Office, 3301 College Avenue, Fort Lauderdale, FL 33314.

Deceased Student Records

Records of deceased students will be made available to the parent(s), spouse, or executor/executrix of the deceased student and other authorized parties upon written request. The request must include the need for the records; must identify the requestor's relationship to the deceased student; and must be accompanied with an official record certifying authorization to receive the student records, i.e., assignment as executor/executrix. An official copy of the death certificate must accompany the request, if the university does not have prior notice of the student's death. The university reserves the right to deny the request.

For further assistance on this matter, students should contact the University Registrar's Office.