The Contacts Pane of your Live@edu interface is like a Rolodex or address book with an entry for each person or group you want to store information about. You can create a contact to store information about a person or business you want to communicate with. Groups let you create a single entry that includes multiple contacts. When you send a message to a group, it goes to every contact in the group. View Image

The Contact List in your Live@edu Mail navigation allows you to chat via the Windows Live system; your Contact List does not populate from your email Contacts folder and you will need to add the friends and contacts you wish to chat with manually. Learn more about chatting with contacts in the Using Live@edu Instant Messaging document linked in the navigation of this page. View Image

To import contacts from previous email systems you must first export contacts from your old email system and save them to a CSV file. The link above provides instructions from Microsoft on how to do this for the most common email clients. If you wish to import your SharkLink (Old Mail) Address Book, please follow the instructions found on the bottom of the Managing Old Email help page located in the navigation of this site. Once you have a CSV file ready to import:

• Click the "Import" link that appears over the Search Contacts bar in the Contacts Pane, or locate the "Options" drop down menu on the upper right side of the interface just below your user name and select "See All Options." From the Shortcuts list on the right-hand side of the interface, choose "Import your contacts from an existing email account."
• Enter the path to the .csv file with your contacts, or click Browse to locate your file.
• Click Next.
• Wait while your contacts are imported.
• When the import is complete, click Finish.

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• Click the "New" link that appears over the Search Contacts bar in the Contacts Pane
• Fill in the Profile, Contact, Addresses, and Detail sections as desired in the pop-up form
• Click "Save and Close" at the top of the pop-up form

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• Right-click on "My Contacts" and choose "Create New Contact Folder" at the bottom of the pop-up menu.
• Rename the new Contact Folder

• Click the Folder that contains the Contact you wish to delete in the left side of the Contacts pane.
• Find the contact you wish to delete in the display pane beneath the Search Contacts bar and right-click on it.
• Choose "Delete" (there is no confirmation for deleting a contact, the contact file will be immediately placed into the Deleted Items folder.

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• Right-click on "My Contacts" in the left of the contact pane to display all the current contact folders
• Right-click the folder you wish to delete and choose "Delete"
• Accept the confirmation that pops up, informing you that this folder and all its contents will be moved to the Deleted Items folder.

• Find the Folder containing the contact or group you wish to send a message or meeting request to.
• Locate the contact or group in the display pane beneath the Search Contacts bar or in the left-size navigation hierarchy. The group or contact you select will be highlighted.
• Right-Click and choose either "New Message" or "New Meeting Request" and fill out the pop-up forms with the necessary information

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• Right-click on "My Contacts" in the left side of the Contacts pane to open all Contact folders.
• Right-click the folder you wish to move and select either "Move Up in List" or "Move Down in List"
• Alternately you may drag folders up and down by holding down the left-click button and positioning them.

• Click the Folder that contains the Contact you wish to edit in the left side of the Contacts pane.
• Find the contact you wish to edit in the display pane beneath the Search Contacts bar and right-click on it.
• Choose "Open" and make any desired changes in the pop-up form.
• Click "Save and Close" at the top of the pop-up form

• Right-click on "My Contacts" in the left of the contact pane to display all the current contact folders
• Right-click the folder you wish to rename and choose "Rename"
• Type the new name and hit "Enter" or "Return" when finished.

The Contacts navigation pane includes radio buttons that let you select the types of contacts you want to view. These "Show" buttons are in the upper left of the contact pane. Their effects are as follows:

• All: Shows all items in Contacts
• People: Shows only people in Contacts
• Groups: Shows only groups in Contacts

Groups are an advanced type of contact used to send messages to multiple recipients through a single entry in your Contacts folder. A group can include entries from your Contacts folder, and from a shared address book, if you have one. You can use groups to send messages and meeting requests as you would for individual contacts. Groups that you create in your Contacts folder will not appear in a shared address book.

1. Create a Group
2. Add Members To a Group
3. Modify a Group
4. Open a Group
5. Close a Group
6. Delete a Group
7. Save a Group
8. Send a Message From Within a Group
9. Send a Meeting Request From Within a Group
10. Public Groups in your shared address book function like mailing lists. People can send messages to the address of the public group to distribute the message to all members of the group. You can join existing groups or create your own. For more information on managing public groups, please refer to Microsoft's information page: Learning About Public Groups.