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Having Trouble Registering?

Please direct any questions or concerns to Strategic Support Services at sss@nova.edu or (954) 262-0777.

Hours of Operations:

Monday - Friday
8:30 am - 9:00 pm

Registration Process Video

SharkPass Registration Video

Do you have questions about the SharkPass registration process? We have you covered with this step-by-step guide to setting up your new SharkPass account. Click the button below to launch the video.

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SharkPass

SharkPass

Our new self-service password management system provides a single password to access all NSU online services. It also has the ability to reset your NSU password (even if you forget it) without the aid of the Help Desk.

Step 1

SharkPass Step 1Retrieve Your Password

To get started click on the button below. Once on the website login using your Sharklink username and password. Then click on [Show My Password] button to retrieve your initial SharkPass password.

Get Started

Step 2

SharkPass Step 2Register for SharkPass

Next click on the button below to go to registration page. Login with your SharkLink email address (e.g. jsmith1@nova.edu) and initial SharkPass password. You will be required to answer at least four (4) security questions and provide your secret answers to complete the registration process. (Remember to keep your answers you will need them to complete the last step.)

Next Step

Step 3

SharkPass Step 3Reset Password

To complete the process and activate your SharkPass you will have to reset your password. Click on the button below to go to the reset page, and then login with your SharkLink email address (e.g. jsmith1@nova.edu) and initial SharkPass password. You will be required to answer your four (4) security questions you previously answered.

Final Step

Frequently Ask Questions

SharkPass is a self-service password management system that will allow you to reset your NSU password.

All NSU students and alumni accounts will be transitioned to the SharkPass platform and use SharkPass.

This is a required step as we work towards achieving a single password to access all NSU online services.

You will need to retrieve your initial SharkPass password at http://www.nova.edu/sharkpass, then register at http://pwregister.nova.edu and login with your SharkLink email address and initial SharkPass password. After registering for SharkPass you will then need to reset your password by going to http://pwreset.nova.edu and change your password.

You may get a login error if you are a Health Professions Division (HPD) student. As an HPD student you may have been given access to Citrix applications such as NexGen or Axium. As a result you already have an existing password on SharkPass. The lookup tool will not work for you as you would have already changed that initial password, you will need to use your existing Citrix password. If you have forgotten your password please contact Strategic Support Services at 954-262-0777 or by email at sss@nova.edu.

For any SharkPass questions please contact Strategic Support Services at 954-262-0777 or by email at sss@nova.edu.

After March 24, 2014 you will need to update any mobile device you use to access SharkMail with your new SharkPass password.