Our goal is to provide superior customer service to the campus community. University Purchasing is dedicated to provide unsurpassed customer service in the procurement of goods and services at the least total cost to the university. It is also the express mission of University Purchasing to be a source of assistance, advice and expertise for the entire university community. We define superior customer service as:
- Providing professional and courteous communication
- Ensuring prompt problem resolution
- Acting as a resource for identifying and locating products and services
- Sharing purchasing knowledge with every university employee
- Promoting coordination and cooperation between departments