Housing Check-In and Check-Out Information

The Office of University Housing has partnered with our trusted sources at Castle Branch to provide our new incoming students an easy way to submit their immunization records before they check into our residential halls. All immunizations MUST be submitted through your Castle Branch account and will no longer to accepted through the Office of University Housing.

Please be advised that all new incoming students must log onto the portal, create an account, and upload proof of the following immunization documents before move-in day:  Measles, Mumps, & Rubella (MMR), Hepatitis B, & Meningitis.

Portal Link: portal.castlebranch.com/vj29

How to Upload Your Immunizations

AFTER you have created your account and submitted your required immunizations, you may log back into your account to check the status of your immunizations by going to: https://login.castlebranch.com/login. It is important to note that the student is required to confirm if their immunizations have been approved by the specialists at Castle Branch. The only way to do this is to log back into your account to review the status of each immunization. If you experience any technical difficulties, please email the student help desk at Castle Branch: studentservices@castlebranch.com or call 888-723-4263.

In an effort to ensure we make our processes easy to navigate, it is important that you review the following information when you decide to check out. You may view any upcoming check-out deadlines further down on this page.  Please keep in mind that these dates represent the last day a student may check out.  Students should check out within 24 hours of completing their last final.

Please keep in mind that the below are general check-out procedures, and the actual procedures for your area may differ.  If you have received an email from your Area Coordinator/Office of Residence Life or the Office of University Housing with different instructions, please follow those.  Thank you!

General Check-out Procedures

Submit the Housing Contract Release Form so we are aware of your intent to move out:

1. This step is only necessary for residents who will not be returning to NSU housing for the foreseeable future and will initiate the deposit release process.
2. Please carefully review the Release Form guidelines to determine if you will owe any cancellation fees or buyout charges as a result of moving out prior to the end of your housing contract.

Clean, pack, and remove your belongings from your room/shared living spaces:

1. Your room, bathroom, and shared living spaces should be wiped down, swept, and mopped.
2. Residents who fail to clean their rooms and remove their personal belongings prior to checkout will be charged the cost for facilities to do it for them ($100+).
3. Ensure any removed university furniture has been returned to the room or apartment prior to checkout. Residents will be charged the cost of replacing any missing items (costs vary) from the room or apartment. Our staff will not be responsible for relocating or moving furniture on your behalf.
4. Bicycles must be unchained and removed from bike racks at the time of checkout.
5. We cannot store personal belongings for any length of time.

Complete an Express Checkout Envelope:

In response to health concerns due to COVID-19-19, we have implemented a contact-less process to facilitate check-out for the residence halls.

1. You may check out with a Residential Life and Housing Staff Member by scheduling a checkout time with your RA to inform them of your intended date of departure. This schedule date/time does not have to be exact and can understandably change.
2. At the end of each academic year, you should try to check out during the designated check-out times.  Designated check-out times may differ from building to building.  Please refer to any emails sent by your Area Coordinator or the Office of Residential Life and Housing toward the end of the year for this information.
3. At the time of your checkout, please remove all personal items from your assigned space and leave it clean. An Express Checkout envelope can be found at the front desk area of your hall. For residents in Founders, Farquhar, Vettel, and the Cultural Living Center, envelopes can be found at the Goodwin Hall front desk.
4. Complete the envelope in its entirety, place your physical room key inside, and sign it. Place completed envelopes inside of the black, metal lockbox attached to the front desk.
5. After your departure, a staff member will go to your room and update your electronic Room Assessment Form (RAF). The staff member will notate any changes in the room’s condition. You may view various key and damage charges on Page 20 of the Residential Living Guide. Update Room Assessment Form can be accessed via your Housing Portal.
   1. Staff members can only notate changes regarding the room's condition, not assign charges. Cleaning and room damage costs are labor plus the cost of materials. For this reason, these charges will not be assessed to the student’s account until after the work is completed.
   2. Unless there are extenuating circumstances, students will not be charged for normal wear and tear of facilities (ex: out lights, clogged drains and sinks, scuffed floors and walls, small chips in tiles, etc).
6. Moving out without following the process outlined above will result in a $100 improper checkout charge plus the costs of any cleaning/damage charges as well as unreturned keys.

Return mailbox key and set up mail forwarding address:

1. Please visit the mailroom for your building during business hours to return your key and to set up a mail forwarding address.
2. Residence Life or University Housing staff members may not accept your mail key for any reason.

Stirit Storage

The Office of University Housing has identified a recommended vendor with NSU friendly rates that will assist with packing, storing, and/or shipping your items back to you. This will be the only approved vendor that we will permit to enter your room to collect your belongings. Please visit Stirit Storage to learn more information and schedule your item retrieval.

Residents who choose to use Stirit Storage services are required to be present during the time of the company's packing and pick-up.  

Stirit Collection Timeline

Please note the following Stirit dates for Winter 2022:

• Jan, Feb- promotion for Stirit Storage program summer 2022
• March – enrollment program 03/01 – 03/31
• April 04-06 – pick up scheduling window by students
• April 08 – confirmation and email distribution of pick updates for students
• April 15 – April 29 dorm pickups
• July 18 – July 29th:
  • Delivery of personal belongings into new dorms ON CAMPUS
  • Students requesting longer storage terms will pay extra charges

NOTE: Nova Southeastern University (NSU) is providing Stirit Storage for packing, storing and/or shipping personal items. NSU is only providing this information as a courtesy and is in no way endorsing or requiring the use of Stirit.  NSU makes no representations or warranties about the quality of the services provided by Stirit, and NSU will not be responsible or liable for any damage or loss of any kind to items.  Students will need to contact Stirit directly if they wish to use the services.