Dr. Kiran C. Patel College of Allopathic Medicine (NSU MD) 2023–2024 77 Damaged or Malfunctioning Devices Students are responsible for the general care of the iPad or laptop issued to them by NSU. Repair needs must be taken to the NSU MD IT for an evaluation of the equipment. Devices that malfunction or are damaged must be reported to the office within 24 hours or sooner. Devices that have been damaged from student misuse or neglect will be repaired with the cost being borne by the student. If a student’s iPad or laptop needs repair, a loaner device may be provided while the device is being repaired. The iPad will come with a two-year limited AppleCare warranty. Please contact Apple support directly for all hardware defects. You must record the iPad serial number and keep it in a safe place. To service the device through AppleCare, the serial number will be required. For general support questions, please send your questions via email to eboone@nova.edu. Upkeep and Care of the Device Students are responsible for • keeping their device battery charged for school each day • using a clean, soft, or antistatic cloth to clean the screen, no cleansers of any type • keeping their device in a secure location and should never leave it in an unlocked locker, unlocked car, or in any unsupervised or unsecure location • not leaving the device in a place that is experiencing hot or cold conditions (i.e., car in summer or winter), because extreme heat will damage the unit and extreme cold will cause severe screen damage • not removing the protective case provided • not changing device settings • using their device in a responsible and ethical manner • obeying all applicable rules and laws concerning behavior and communication that apply to iPad /computer use Originally Installed Software and/or Apps The apps and operating system originally installed by NSU must remain on the device in usable condition and be easily accessible at all times. From time to time, the school may add additional apps and operating system upgrades. The licenses for this software may require that the software be deleted at the end of the course. Upgraded versions of licensed software/apps are available from time to time. NSU reserves the right to restrict content to be installed on the device. Students will be provided with purchase codes (at no charge) to download some basic apps. Throughout the school year, additional apps may be added by the school or the student. Students are responsible for backing up or preserving digital content stored on their device. If significant or irreparable technical difficulties occur, the iPad will be restored from a backup or will be reset to factory settings. NSU does not accept responsibility for the loss of any apps or documents deleted due to the necessity of a reformat and/or reimage. Students may install appropriate personal apps on their iPad via their personal iTunes account. NSU will, within reason, provide configuration settings that will not allow inappropriate content/apps/music
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