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2014 Town Hall Meeting Q&A

Student Questions

The status of the room scheduling policy is below.

  1. We are finalizing the policy for final review.
  2. We met with Student Affairs regarding their concerns and our concerns as well.
  3. A meeting has been scheduled to meet with Facilities Management to coordinate and address current issues that will resolve academic issues.
  4. A meeting has been scheduled with Larry from HSBE to ensure we haven't missed concerns that effect the NSU community.
  5. We are meeting again with Student Affairs as a follow up of their processes.

After the 2nd week of October, we will work on scheduling a meeting with the President to present the policy changes. I am sure soon after the meeting, we will have it signed and shared with everyone.

At this time, the university does not anticipate the expansion of our sponsorships of any athletic teams. Further, wrestling is currently not a sponsored sport in the Sunshine State Conference. We would continue to monitor the sports sponsorship nationally, regional and in our conference to better position our athletic program if and when the time comes.
This is an excellent idea. Fischler School students may take advantage of a student abroad internship/practice under the following conditions:

The student's Program of Study must have elective credits. The student must contact the Dean’s Office to start the development approval process a minimum of six weeks prior to the start of the term.

Prior to the semester, the student and a faculty member will develop a course of study incorporating the Study Abroad Experience and additional coursework, to include a research paper. The student will register for a Special Topics course as directed by the faculty member. The student will complete the experience and communicate with the faculty via Blackboard throughout the semester. Upon the completion of the experience and all additional coursework, the student’s grade will be posted at the end of the semester.
We are currently looking at adding "PLEASE DO NOT FEED THE DUCKS" signage, as the reason the ducks are approaching people is because they are being fed.  In areas where the ducks pose health and safety issues, the ducks will be relocated.

Currently, there are two auditoriums with power outlets for student use: Steele Auditorium in Assembly 1 and Auditorium II-D in Assembly 2.  We are currently assessing the power needs for student devices throughout campus, including the power outlets in HPD.

A number of water bottle refill stations have either been installed or are in the process of being installed in high use areas around campus.   We are looking into adding additional water bottle refill stations, which would entail replacing most of the water coolers on campus with units designed to provide the volume necessary for drinking cool water.

The 76th Street realignment project required a reworking of the traffic flow into the northwest, and northeast sides of the parking garage.  Part of this reworking required us to relocate a fire main and restripe areas within the garage on the north side of the garage.   According to code, we could not have reopened 76th Avenue without completing the work within the garage within the same timeframe.

The dining area on the patio on the west side of the Terry Building was relocated to the patio on the south side of the building during the time that waterproofing was being done on the west and north sides of the building.  That work wasn't anticipated to be completed in ten (10) days, which was the reason the dining area was relocated rather than simply closed.  The dining area has been moved back to the west side now that the restoration work has moved to the south side of the building.  We made sure there was an outdoor dining area available at all times.

Per the Town of Davie engineer, the conflicting 77th Avenue sign was removed.

Looking into changing the speed limit with the Florida Department of Transportation, who has jurisdiction over University Drive.  The initial comment on crossing University Drive being too dangerous and therefore needing the speed limit to be changed is best addressed with reminding all pedestrians to use the crosswalks, which have been timed appropriately to allow for pedestrians crossing University Drive ample time to do so safely.

  • Students currently can make requests to use a field either through our OrgSync system for registered clubs and organizations OR by directly reaching out to our Assistant Director for Intramural Sports, Michael Prociuk; or 954-262-7305.
  • As a rule, we don't keep the field gates unlocked to the following reasons:
    • During our intramural seasons we play games four hours per night, 4 nights per week. This involves approximately 500 students per week. This creates a tremendous amount of wear on the fields and we use the times we are not using the fields to rest them and help them "heal." This is the recommendation/directive from our Grounds crew to keep the fields as healthy and safe as possible.
    • Our primary intramural field is located on SW 39th Street at the far south of campus (almost off-campus). Due to the potential access of non-NSU students, and because we don’t have the means to staff that location regularly, we keep the gates locked and authorize use on a case-by-case basis.
    • Depending upon weather conditions, there are many times the field should remain closed. For example, during heavy rain periods the fields can get extremely soggy and even flood, hence we would want to keep activity from occurring as playing on a wet, soggy, flooded surface can cause permanent damage. Again, without a field monitor on-site throughout the day our best remedy to protect the field is to keep it closed and locked.
    • There is also a concern regarding injuries that may occur when fields are used unsupervised. Currently all formal activities are equipped with basic first aid kits, ice packs, and a point-of-contact in case EMS is needed. We would want to have this same standard of care each time a field is used and currently that can only occur is the field is formally reserved.
  • We can certainly consider creating scheduled "open play" times that we can publish for students to use the intramural fields.

Yes we have taken immediate steps to address this issue. We have adjusted the security staff movements to ensure that patrols are more segmented to allow for frequent returns to the main desk and ensure that students without an ID card can be credentialed and given access quicker. In addition, the security desk phone will now forward to the on duty cell phone carried by the security officer. This will allow the officer to receive service calls whether he is at the desk or patrolling the upper floors of the building. Students at Kendall Regional Campus may also call the security officer NSU cellphone directly at (305) 747-1650 for assistance. This will be the same number for all officers. Should any of these contact methods fail, the main Public Safety dispatch can be reached at (954) 262-8999 where a Public Safety operator will assist. The final phase will be to integrate the exterior door intercom system with a NSU landline. Public Safety has requested a quote to upgrade the exterior door intercom system.

A complete technology upgrade of Steel Aud. including the addition of microphones at the seat is being evaluated.
Mass emails are sent to tens of thousands of individuals. We process them during the middle of the night in order to reduce the impact on email service during the day.
NSU students have only one email account with Microsoft Office 365 (SharkMail). Some NSU student workers use Outlook to access work/departmental calendars, which means they are using the on-campus Exchange system. These students have email forwarded from Office 365 to Exchange, so all email goes to one mailbox. iPhones and Android phones have built-in apps that can access email for both Office 365 or on-campus Exchange. See Set up email on Apple iPhone, iPad, and iPod Touch and Set up email on an Android phone or tablet.

The university has been working on a program to enhance the wireless network on the campus. This program was started just over a year ago and is being completed in phases. As a part of the first phase, the following buildings were addressed: the Shepard Broad Law Center, the Alvin Sherman Library and Research and Information Technology Center, the Parker building, the Martin and Gail Press Health Professions Division Library and Assembly Buildings, the HPD Clinic, and all of the Residential halls.

The second phase which is expected to be completed within the next few months includes the Carl DeSantis building, the Maltz Psychology building, the Horvitz Administration building, and the West Palm Beach regional campus. This program will continue until the entire campus has been addressed.

We are researching this with DEX imaging and will be exploring options to replace these devices with a more robust printer.
Students currently get discounts for Microsoft products including Microsoft Office by being an active NSU student. Students only need to identify themselves as active students when purchasing Microsoft products from affiliated vendors who recognize this benefit to gain these discounts. Currently, NSU OIIT is working with Microsoft on a new offer that came from Microsoft December 2013. With this offer, NSU students will qualify for the full Office 365 Bundle for PC, Mac and mobile, completely free of charge. As this is new offer, OIIT is still working out details with Microsoft. However we know this is of significant value and are working aggressively to gain this benefit for all NSU students.
The only lab that closes is Lab B and it closes is when it is being used for classes. There are open computer labs in DeSantis, Martin and Gail Press Health Professions Division Library and the Alvin Sherman Library for student use, also HPD Lab B is open all night during the semester effectively making a 24x7 computer lab.

As with many professional schools nationwide, the NSU College of Pharmacy charges student by semester, regardless of the total number of credit hours (linear tuition and fees model). Although students in the College of Pharmacy are considered full-time students if they are taking four semester credits or more. the only time we have students who are not taking the full load of credits (e.g., 17-21 semester credit hours) is when they are off-schedule due to failures or extenuating circumstances. Those students still have full access to all facilities, faculty, student organization activities, etc. and are charged full tuition. If a student ends up taking a semester with fewer than 10 semester credit hours, they are discounted 50% in their second last semester. On the other hand, if a student takes an extra elective or an extra APPE, there are no additional tuition charges to the student. We have many students who take advantage of this and take two or three extra elective courses and/or APPEs.

We do charge by credit hour for summer courses, since these are optional and are taken by students as an extra opportunity (e.g., travel study) or as a way to lighten their credit load during the semester.

Nursing is approaching its second year with undergraduate students commencement events being held in May and in alignment with the other NSU undergraduate students. Prior to this last year, the undergraduate and graduate nursing students all attended a dinner dance on the Friday before the commencement ceremony. The college has worked very hard to dialogue with this group of students last year on this change. We shared that this change was stimulated by requests from some of the nursing students in past cohorts. The undergraduate commencement events include a reception on Friday evening. In addition, nursing provides a ceremony with their parents/family/friends at the end of their 7th term (a reception) that symbolizes their transition into the nursing program—the faculty are welcoming them into their profession.

We currently offer a research-based doctoral program in the College of Pharmacy. This PhD program offers the highest level of preparation for research and teaching careers in leading academic institutions worldwide. Our interdisciplinary doctoral program is designed to produce high-ranking scholars who will make significant contributions to the knowledge base of medicine and pharmacy. We feel at this moment the doctoral program in the College of Pharmacy meets our needs. As NSU’s research enterprise grows this may be revisited.

The UC and Starbucks are open to all students 24/7 and offer a comfortable environment with ample seating plus coffee and treats for those important study breaks. The UC is also regularly patrolled by a Public Safety Officer for your safety and convenience. At this time, there are no plans to open HPD food service locations 24/7.

As NSU is a private institution, providing a discount for students to work in FL post graduation would not be feasible. NSU's tuition and fees cover the costs of educating its students. As a private university, the majority of the university's operating budget comes from tuition payments unlike public institutions whereby a significant portion of their budgets are subsidized by government appropriations.

We strive to maintain the campus grounds at the high quality level that our students expect while maintaining the most efficient cost structure possible. Grounds maintenance costs are a small fraction of the overall operating costs of the University. As with all operating costs, we continuously focus on maximizing efficiency while maintaining quality.

Tuition varies by program and rates are designed to cover the costs of operating the program. NSU continues to invest in our campus infrastructure in order to maintain high quality facilities, as well as the latest technology to provide for an optimal learning environment.

The College of Pharmacy has been an innovator in utilizing Video Conferencing Technology to deliver their courses to students on the Main Campus, the Palm Beach Gardens Regional Campus, and the Ponce, PR Campus. On the Main Campus when international students participate in classes via video conference there is a Class Facilitator that provides direct support to them during class as well as a Technician to support the classroom technology. Over the past 2 years the COP classrooms on Main Campus including those utilized by the International COP students have received Technology upgrades to provide an HD Video Conference experience. This included HD projectors, Polycom HD Videoconferencing Units, new Podium PCs, and audio upgrades in each classroom.

In order to properly respond to the question regarding more information about financial aid, I need to understand who the "non-resident" student is. Are they referring to a student who is not living on campus, an international student who is a nonimmigrant on an F or J visa, an international student on Curricular Practical Training (CPT) or Optional Practical Training (OPT), a student who is protected under political asylum but has a work permit in the USA, a student who may have a green card but considers him/herself an international student, a student with a temporary green card, a non-resident attending with no legal status, etc.? The response will differ with each case.

However, prospective international students (F-1) are informed about the costs of tuition and fees via the college/program recruitment/admission staff. In addition, undergraduate students can check the cost of attendance via the NSU Net Price Calculator (NPC), which has a Google Translate option. Information about the amount of money that a new international student needs to show in order to obtain the I-20 is listed on the Office of International Students and Scholars (OISS) website: All F-1 students must show they have sufficient funds (personal or from an outside source) available to cover the cost of tuition/fees and living expenses for one year. Payments plans are not offered to international students since they can transfer to another school, or return to their home country at any time and leave an outstanding balance at NSU. Such balances are often difficult to collect once students are outside of the USA. In addition, the Office of International Affairs (OIA) and the Office of Undergraduate Recruitment (UGA) inform students of internal and external scholarship opportunities before admissions, and during the times that they are enrolled at NSU. Although scholarship opportunities are minimal, they do help student remain at NSU.

Without having a specific student information to locate the call, it is difficult to address the above concern. Accepted Health Professions Division (HPD) students can contact the HPD Admissions Line in the University Call Center (UCC) for several reasons, such as:

  • Inquiries regarding immunization and other forms
  • Background checks
  • Registration for classes
  • Housing

These calls are often transferred to departments outside of Enrollment and Student Services (ESS), such as student services and the advising offices within the academic units. Once the UCC releases the call to an individual in another department, it is difficult to determine if the student received the appropriate responses. Calls that come into the UCC and are answered by the UCC are recorded and quality monitored by the UCC Management Team. The management team randomly selects and listens to approximately 150 calls per day (approximately 5,000 calls per day x 3% monitored) for training and evaluation purposes. However, when the call is transferred to another department, it is no longer recorded.

A new web-revalue station was installed at the 2nd floor computer lab at the Kendall Campus. Through this station, students will once again be able to add funds to their SharkCard using a credit/debit card. The lab technicians are aware that the station is fully functional and have been provided with detailed instructions on how the station is to be used in case a student is unfamiliar with the process. More detailed instructions follow:

Sharkfunds is the new and more convenient way for patrons to add money to a SharkCard 24 hrs a day. It is a 2-part process that is easy to follow….

Part 1 (Credit card holder)

  • Go to and click "Make Payment SharkCard"
  • Enter the ISO# located at the top of the card and the last name of the card holder.
  • Enter the dollar amount to be charged under "SharkCard"
  • Enter your credit card information and an email. You will get a confirmation on your transaction.
  • Click "submit" and your screen will display "Transaction Successful" if all the information is correct.

*Note:  If you have any questions/issues while using the site, please call 954-262-8929 Monday-Friday 8:30am-6pm for assistance.

Part 2 (Recipient)

  • Go to and click "Revalue SharkCard"
  • Insert your card into the card reader and click "Read Card"
  • Enter your PIN number. If you forgot your PIN, you must come to the card office or see the Assistant Director of Student Affairs at the Regional Campus to have it reset.
  • Click "continue: to add any waiting funds to your card.
  • Remove card when finished.

*Note:  If you have any questions/issues while using the site, please call (954) 262-8929 Monday-Friday 8:30am-6pm for assistance.

In the School of Education, we understand that our students are educators. We have worked to contain tuition rates while continuing to provide the best learning environment we can. Rather than offer discounts to specific groups, we offer one rate for all educators.

We are working with the Campus Card Director to review the printing policies for FSE students. We will post updates to this question once we have additional information.

This has been a topic which has been explored in the past (Lifelong Learning staff even visited the NSU Fort Myers location while at a conference a few years ago) and would love to pursue.  However, at the moment, the LLI has expanded to very large proportions here in the tri-county area (we have 220 on-campus members and run 12 off campus satellites from Aventura to Palm Beach Gardens) and as we only have myself as a full time employee and a part time assistant, until we can add more staff, we are unable to expand to the West Coast.  Managing the sizeable program we currently have is already a challenge.  But, with the university’s future support we would very much love to expand our programming elsewhere in the state.

Unfortunately, Florida Statutes do not allow for this, according to our Vice President of Business Services.  However, thank you for the suggestion.

Any student who is experiencing difficulty with Collaborate or any aspect of BlackBoard/SharkLearn should call the Help Desk at 954-262-4357,  press #2.  The Help Desk will assist you in resolving the issues as quickly as possible, and are available 24/7.

Occasionally, the Help Desk staff may have to escalate the call to NSU’s IZone.  The IZone hours are:

Monday through Friday: 8:30 AM to 9:00 PM,

Saturday from 9:00 AM to 1:00 PM, and

Sunday from 3:00 PM to 7:00 PM. 

NSU is aggressively reviewing other synchronous tools for consideration in replacing Collaborate.  The intention is to pilot the new “Go To Class” synchronous tool during the summer and fall and make a full change for all academic units in Winter 2015.

Street lights on 30th Street are under the jurisdiction of the Town of Davie; we have petitioned them to review the lighting along this corridor.

I presume these trees are the ones on Mary R. McCahill Drive. The rust stains come from the irrigation water, which in this area of the campus is well water with a high concentration of iron and magnesium. Within the next few months the majority of campus will migrate over from well/canal irrigation water to reuse water. This new environmental friendly source is as pure as potable water and will not discolor landscaping, sidewalks, or buildings.

University Relations updates the revolving homepage slides at least once per month, usually as events happen, such as the STUEY awards.  The slides also provide a link to the new NSU recruiting and overview video through the Discover NSU slide.  That presentation, along with the News and Events section of the homepage, keep the website current.  News and Events are updated as they happen, so they represent what is happening on campus.  At the bottom of the homepage is the university calendar, which is populated daily by each school or department.

Along with providing general university information, these TVs are part of the campus emergency response system, and therefore can be used to provide life safety information, as needed.

The TV’s in the common areas on campus are now used to promote student events that are happening that week or that day. This information is provided by student affairs. Shark TV is managed by the students through Student Affairs.  These broadcasts are available online or in the residence hall rooms.

In both cases, the information is provided for perspective and current students primarily, but also viewed by parents, prospective employees, donors, and other interested parties. All audiences are taken into account when populating the website.

Thank you for your suggestion regarding NSU extending full scholarships awards to include summer semesters or terms.  There are several underlying reasons why NSU and other universities’ full scholarship awards do not include the summer semester or term:

  • Scholarships at NSU are intended to cover the traditional 9-month academic year which consists of the fall and winter semesters. 
  • This is not uncommon among other universities where institutional funds are awarded only for the academic year.
  • The majority of our scholarship recipients are traditional day students who attend the fall and winter semesters only.
  • The majority of NSU scholarships are combined with other federal and state scholarships and grants that are usually offered during the traditional academic year.
  • The majority of NSU scholarships are based on full-time enrollment.  Students who choose to attend in the summer usually enroll in only one or two courses (half-time enrollment).

 In addition, the university’s current budget for scholarships is for the traditional fall and winter semesters.  However, if there is a change in university budgeting, we would be happy to re-evaluate awarding scholarships to full-time students attending NSU in the summer semesters or terms.

It would be nice if Nova could bring back the glass frames that used to be in the Don Taft Center, which explain the history of the university. Even if they are placed elsewhere on the campus, it would make a change since most of the TV content focuses on advertising the activities on campus. To celebrate Nova's 50th anniversary, people should be able to see the very beginnings of the university.

Is it possible that the green carpet could be replaced on the second floor of the Parker building because it seems old? Also that floor needs proper ventilation because there is often a musty smell lingering in the air.

Please be advised that the Undergraduate Student Government does have an office in the Office of Student Activities located in the Don Taft University Center. This office is staffed by SGA officers during the regular academic year from 11:00 AM – 5:00 PM - M – F. Students are welcome to drop by during those times to express any concerns or ideas they may have. Further, the SGA meets every Wednesday at 3:00 in Room 200 of the Rosenthal Center during the academic year as well. Further, many of the graduate level SGAs also have space in their various colleges and schools such as the Student Bar Association (Law School) and the College of Osteopathic Medicine SGA (Health Professions Division).

There are two (2) areas of concern.  There are areas of discoloration from weathering on the exterior surface of the building.  While the building is pressure washed on a regular basis, weather conditions can cause pressure washing to be required more frequently, as is currently the case.  Physical Plant Department will schedule a pressure washing of the complete building over the summer break.

The discoloration on the roof is in the mineral granules that are applied to the top sheet of the roof membrane.  This mineral surface is applied to the membrane for UV protection, and normally discolors with age.  Pressure washing the roof could damage the top sheet and would certainly remove the UV protection causing premature failure of the roof.

Thank you for your suggestion regarding NSU extending full scholarships awards to include summer semesters or terms. There are several underlying reasons why NSU and other universities’ full scholarship awards do not include the summer semester or term:

  • Scholarships at NSU are intended to cover the traditional 9-month academic year which consists of the fall and winter semesters.
  • This is not uncommon among other universities where institutional funds are awarded only for the academic year.
  • The majority of our scholarship recipients are traditional day students who attend the fall and winter semesters only.
  • The majority of NSU scholarships are combined with other federal and state scholarships and grants that are usually offered during the traditional academic year.
  • The majority of NSU scholarships are based on full-time enrollment. Students who choose to attend in the summer usually enroll in only one or two courses (half-time enrollment).

In addition, the university's current budget for scholarships is for the traditional fall and winter semesters. However, if there is a change in university budgeting, we would be happy to re-evaluate awarding scholarships to full-time students attending NSU in the summer semesters or terms.

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