Family Handbook 2018-2019

28 Parent Participation The Mailman Segal Center has an open door policy. Parents are always welcome in our center, and when appropriate, are invited into their children’s classrooms. The teacher and administration will advise best practices regarding separation, visits and classroom participation. Parents are encouraged to volunteer in their child’s classroom. A sign-up sheet is posted in each classroom. Before a parent may volunteer, s/he is asked to participate in a parent volunteer workshop designed to prepare parents for the experiences that they will encounter in our classrooms. All parents will be asked to complete and notarize an Affidavit of Good Moral Character in addition to a signed volunteer agreement. Parent volunteers will be assigned specific tasks by the teacher. Please note that in order to ensure the safety and well-being of our children, parent volunteers will not be left alone in the presence of any child other than their own. Parents are encouraged to supply a healthy nutritious smart snack once a month for the entire class. Your child’s teacher can give you suggestions for nutritious and well-liked snacks. For safety purposes, please make arrangements for the care of older and younger siblings. Infants are welcome when carried in a baby “sling”. Parent Grievance Procedure MSC seeks to provide a quality-learning environment for all children and families. We recognize that issues may arise that require attention. If you have a question, problem or concern with any aspect of your family’s experience at MSC, we encourage you to talk directly with the appropriate staff member on an informal, person-to-person basis. Our staff are trained to welcome feedback and to make their best effort to deal with concerns is a fair, reasonable and respectful manner. If a meeting does not resolve the situation or if you would like to seek further review of the matter, a formal conference with the staff member and/or program senior administrator can be requested. After all necessary information has been gathered, the senior administrator, including the Center Dean if warranted, shall determine what, if any, action should be taken. MSC is committed to addressing all grievances in a timely manner. Parent Responsibilities Licensing regulations require us to maintain our files by keeping them accurate and up to date. Please be sure that all required forms for your child are properly submitted and maintained. Failure to comply will force us to prohibit your child’s attendance until all records are complete. Please read the newsletters and flyers your child brings home or which are emailed to you. They will inform you of classroom activities, items your child will need for school, and provide you with information that you and your child can talk about. Parking At the Mailman Segal Center, we are committed to providing a safe and healthy environment for all our children and families. When navigating the parking lot, parents are requested to:  Observe traffic laws: