Nova Southeastern University Student Handbook 59 Contact Information Inquiries or complaints regarding perceived discrimination on the basis of sex should be directed to Laura Bennett Title IX Coordinator (954) 262-7858 • laura.bennett@nova.edu or titleix@nova.edu Website and online reporting form are available at nova.edu/title-ix. All other student inquiries or complaints regarding perceived discrimination should be directed to Benjamin Johnson, Ed.D. Dean of Students (954) 262-7281 • bj379@nova.edu Employee inquiries or complaints regarding perceived discrimination should be directed to Maria Pinto Executive Director of Employee Relations (954) 262-7883• pintomar@nova.edu Any complaint relating to a disability accommodation decision must be filed in accordance with the policies as outlined in the Office of Disability Services’ website. The appeals process, as well as additional information, can be found at nova.edu/disability-services. a. Filing a Complaint A written, formal complaint may be submitted by students, faculty or staff members, other NSU employees, or third parties (i.e., an individual who is not a student, faculty member, or employee of NSU). A formal complaint must be written* and must provide detailed allegations of the alleged discrimination. The appropriate individual designated above will be responsible for overseeing the university’s response to the complaint, which includes a thorough and fair investigation and unbiased decision-making process. Any complaint relating to harassment or discrimination made against faculty or staff members may be referred to the NSU Office of Human Resources (OHR) where appropriate, at the discretion of the dean of students. Any complaints referred to the OHR will be investigated and processed to conclusion in accordance with the policies contained in the Faculty Policy Manual or Employee Policy Manual and the grievance procedures contained therein. If a complainant is both a student and an employee, the appropriate university official will consider the context in which the alleged discrimination occurred. *NSU also will accept oral complaints from individuals with disabilities, if, due to their disability, they are unable to file a written complaint. The university will memorialize the individual’s complaint, in writing, and the individual will certify that the written complaint is an accurate representation of their complaint. b. Initial Review of Student Complaints Upon receipt of a formal complaint, an initial review will be conducted by the appropriate university official to evaluate the jurisdiction and nature of the complaint. This generally involves the following:
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