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Issue Date: 08-21-2015

As you prepare for the Fall semester please review the below steps providing some useful information to assist you:

Step 1:

Click HERE to review the Beginning of Semester Checklist.

Step 2:

Review the Training Calendar or click HERE to register for training.

Step 3:

Rest easy with these additional ways for you to get support and troubleshoot more complicated issues.

  • Visit Julie inside of SharkLink to get assistance fast.
  • Access the OI2T Support Portal to submit a ticket
  • Call the Help-Desk for emergency requests only

Additional Information

We have applied the latest patches and fixes to the Blackboard Environment to gain increased performance and stability for the start of the term. One of the fixes in this patch set was for YouTube mashup player in the content section.

Tags: Course Tools: General Course Tools Tips, Build Content and Course Management, Training, Course Tools, Instructional Design Tips

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