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Employees - Human Resources

NSU Puerto Rico employees can use the resources below for any assistance. 


For employees in Puerto Rico needing assistance with requesting a loan or hardship distribution please call TIAA’s designated customer service number 888-211-3868 or visit TIAA online at

Resources for Living

For 24/7 access to NSU’s Employee Assistance Program, please call 877-398-5816 and select option 1 or visit Resources for Living online at
Username: ICUBA
Password: 8773985816


In order to guarantee the continuity of medical and pharmacy services for policyholders, Triple-S has eliminated their referral and pre-authorization requirements during the emergency recovery period. 

For assistance or more information, contact the Triple-S Customer Service Center by calling 800-981-3241. The Customer Service Center is available is available Monday through Friday from 8 AM to 5 PM.

For any human resources or personnel questions, please contact Ricardo Belmar at +1(305) 607-6123 or via email at

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