Contact Us

Office of Undergraduate Student Success
Nova Southeastern University
DeSantis Building, 4th Floor
Davie, FL 33328
Office: 954-262-8386
OR 1-800-541-6682, ext. 28386
Email: studentsuccess@nova.edu
Follow us on Twitter @NSUSuccess

Early Alert Q and A

Early Alert Faculty Q and A

Early Alert

Early Alert System

This program is designed to identify students who are not attending class on a regular basis or are experiencing difficulties that might impact their academic performance in a negative manner. In turn, students who are referred receive outreach from the Office of Undergraduate Student Success (OUSS). Faculty is encouraged to refer students throughout the semester by contacting the Office of Undergraduate Student Success by emailing studentsuccess@nova.edu or calling (954) 262-8386.

The Office of Undergraduate Student Success is committed to helping you overcome any academic challenges you may be facing through academic coaching and campus resource connection.  We highly encourage you to meet with an academic coach by scheduling an appointment with our department using the following link.

The Office of Undergraduate Student Success uses a holistic integrated student support approach by outreaching to alerted students and connecting them to campus resources.

The NSU Progress Survey provides undergraduate faculty with an opportunity to identify and report undergraduate students who are academically at-risk based on academic performance and attendance record. 

You can report early alerts through the survey 4 weeks after the semester start date and one week after midterms.

Concerned faculty or staff have the ability to identify and report students who display challenges that may impede their ability to be successful academically. These concerns may range from emotional, academic or personal health. Faculty is encouraged to refer students at any time throughout the semester by contacting the Office of Undergraduate Student Success by emailing studentsuccess@nova.edu or calling (954) 262-8386.

Once a student has been flagged, a case management approach will commence. Students identified and respond to outreach are referred to the breath of student support resources on campus. Faculty will be able to view when an alerted student’s case is closed. 

  • Office of Undergraduate Student Success - Offers success coaching and resource connections.
  • Undergraduate Academic Advising - Reviews course selections discuss drop/withdraw and impact to financial aid.
  • Tutoring and Testing – Offers customized emails tutoring in alerted subject.
  • Residential Life and Housing – Contacts and visits student to discuss attendance alerts.
  • Regional Campus, Assistant Directors - Schedules one-on-one sessions to discuss alerts.  

Once a student is alerted, the GradesFirst system will open a case for that student. An opened case signifies that a student service professional is outreaching and/or communicating with the student. For the purpose of progress notes, a case is closed once the student is connected to and attends a session at the referred office. 

The guided outcomes measures for this program is as follows:

  • Enhance the use of academic and support services of undergraduate students who were identified through, and responded to the Early Alert System.
  • Increase the rates of retention of undergraduate students who were identified through, and responded to the Early Alert System. 
  • Increased faculty utilization of GradesFirst – Progress Report & Issue an Alert 
  • Provide faculty with the opportunity to refer students facing challenges to academic and student support resources.  
  • Provide an early alert summary report tracking the use and effectiveness of the system/program to faculty and staff.