Dr. Hanbury speaking with students at the Jacksonville Campus Dr. Hanbury speaking with students at the NSU Main Campus Don Taft University Center Dr. Hanbury speaking with students at the Jacksonville Campus Dr. Hanbury speaking with students at the Jacksonville Campus

2014 Town Hall Meeting Q&A

Employee Questions

The Office of Human Resources offers videoconferencing for many of workshops that take place on main campus.  In addition to video conferencing, we have offered training online in both  self-service and instructor led formats.  We are currently in the process of exploring additional E-learning opportunities. 

We will continue to make every effort to  provide training and development opportunities that meet the needs of regional campus employees working in conjunction with the leadership team of the regional campuses.

We are so proud of all of faculty, staff and students who donate thousands of hours a year to causes important to them personally and professionally as well as to the university's commitment to the community. It is clearly one of the things that sets NSU apart and something we are known for. One of the items we are measured on by rankings as well as by people considering donating to NSU is the number of faculty and staff who donate as well as alumni. If everyone could make a small contribution, this would go a long way in helping us demonstrate how much loyalty and appreciation we have for NSU.

The IRB encourages informed consent documents to be written using clear, easy to understand language and to be as short as possible (while still being comprehensive) in order to be meaningful and readable. However, if PHI is used, then we must additionally use the form (from Robin Supler’s office, written by Panza’s firm) “authorization for use and disclosure of protected health information in research”, which is lengthy, full of confusing legalese, and seems to imply that information can be released even when it would not be released (e.g. it speaks to external agencies auditing research-related PHI, and that language seems to be required even if the research is student-initiated and not funded). Currently I have a study with a two page informed consent document and a four page PHI release. The PHI release has a reading ease score of 35, which is comparable, per Wikipedia (which I promise I do not use in my professional research!) to the Harvard Law Review writing level. The Flesch-Kincaid Grade Level is 14. (In contrast, the consent document has a reading ease of 64 and a grade level of 8.) The reading level and length of the PHI release means that most patients won’t read the fine print, which is just as well as I’m not sure how I would explain “Even if the terms of the consent say otherwise, this Authorization does not expire, unless you revoke your Authorization in writing.” (Emphasis added – and this is the case in my study. If the patient leaves the study before all data are collected, I would destroy their research records including PHI and never look at their clinical file again, and indicate that in the consent document, yet the PHI release indicates otherwise.) I can understand that the IRB is unwilling to incorporate the release for PHI into the consent documents because the IRB is not the compliance office and is not expert in the nuances of HIPAA, but it seems there should be a better way. What do other major research institutions do?

Thank you for your inquiry posted to the "Ask the President" email at Nova Southeastern University. We appreciate your bringing your concerns to our attention. Upon review it has been determined that our current practice meets regulatory requirements under the law, and has had a legal review by university counsel. Further, it is standard practice at other institutions. Thank you again for bringing your concern to our attention, it is greatly appreciated.

Currently, NSU has more than 2000 alums living in Jamaica, the majority from the Huizenga school of Business and Entrepreneurship, followed by the Fischler School of Education and then by the Farquhar College of Arts and Sciences. While only a few alumni in Jamaica currently donate to NSU; with more than 2000 alums living there, we certainly have potential. So we would first start with some regular communications to the alumni and do an analysis to see what cities the majority of the alumni live near. Then we could come visit and see if there were enough alumni interested in starting a chapter. Having a chapter requires commitment on the part of several key alumni who have connections in the area and a willingness to invest time and energy to connect the group. Also having a cause to work together on is helpful, so perhaps providing internships, a scholarship for a Jamaican student, or mentorships might be a good place to start. Moreover, we are NOT discontinuing programs in Jamaica. We will continue to offer on-line programs. We have never asked alumni to pay to be in the Alumni Association; however, we have requested all alumni to give something to increase our % of participation of alumni.

The office of physical plant will request pricing to prune the roots of trees causing the asphalt to break up, to repair the holes, and we will also get a price to resurface and restripe the lots. Our ability to resurface the entire lot will depend on resources available, but we can certainly repair the “potholes”. Thank you for bringing this to our attention.

Over the last year, Human Resources has been reviewing titles, salaries, and competitive market data for jobs across the University in order to enhance internal equity, market competitiveness, and career progression opportunities.  One of the largest groups of jobs, our Administrative Assistants, covers over 400 employees, and these jobs were realigned into 8 standardized jobs with consistent grades and titles.  Human Resources is currently focusing on several other institution-wide career families, such as finance, research, and student advising (which includes recruiting), and expects to complete them over the next several months.  

Our non-exempt jobs (hourly positions) were aligned and retitled as an early phase of the President's new performance appraisal initiative so that common "task goals" could be developed.  The development of common task goals provides an opportunity for persons in the same job and performing similar tasks to be evaluated in a similar manner.

Human Resources is working on the next phase, which will align 1,867 exempt (salaried) jobs - for which there are 1,696 unique job titles.  This part of the project is time consuming because individual job descriptions must be analyzed in order to determine job families and job groups, and establish minimium educational and experiential qualifications determined to level the jobs appropriately.  External consultants were engaged to assist and accelerate this process.  When this phase of the project is completed, we will be able to determine the natural career paths at the university.

As per senior administration, there will be no graduation exercises at any of the regional campuses. We look forward to hosting you on main campus for this very important event.

Physical Plant and Public Safety inspected the HPD first floor garage in reference to the request to add a stop sign, in between the new North to South entrances, and regarding the lighting.  NSU’s Parking Consultants have recently completed the current vehicle traffic configuration and we have agreed that lighting should be adjusted.  The lights have been reconfigured to provide increased lighting when entering the garage from the bright sun outside.

Unlike most of the buildings on campus that have direct digital air conditioning controls (DDC) that control space temperatures by a central computer, allowing the occupants limited control over temperatures, the Terry Building has pneumatic controls. Pneumatic controls provide the occupants of the Terry Building with full local control over their temperature set points. The NSU standard temperature in those buildings with DDC is 74 degrees. Unfortunately, there is no temperature limitation on the pneumatic thermostats, and the investment to upgrade the Terry building to DDC is in the 7 figure range.

NSU will contribute almost 22 million dollars to premiums and HRA contributions in 2014; about 1.6 million more than last year. Regarding the cost of coverage for families, NSU has adopted a multi-year plan to increase its share of the overall contribution for NSU family insurance coverage. To date, the university has increased premium contributions to employee and child coverage to 60.36% from 56.3%, employee and spouse increased from 44% to 50%, and NSU contributions for family coverage increased from 47% to 50%.

As financial resources allow, you will see a continued commitment to our families reflected in the university health plan benefits and contributions.

Our Public Safety director met with Facilities Project Manager this morning (1/27/14) about the conflicting street sign issue at SW 30 St and 76/77Ave. We have been advised he is working now with the Town of Davie to correct the signage issue.

A few years ago, NSU surveyed several other organizations in order to obtain data regarding paid holidays. Upon analysis of the survey data, it was determined that NSU should incorporate a winter break closure. In order to add several more holiday dates to accompany the winter closure, NSU no longer had Yom Kippur, Rosh Hashanah or Good Friday as holidays, but instead added another personal day for a total of three. Martin Luther King, Jr Day was already a holiday and it was decided we would keep all other current holidays in order to maintain consistency. By adding another personal day it was thought to give employees more flexibility on which holidays they would like to celebrate. Therefore, upon approval from employee's supervisor, either personal time or vacation time could be used for President's Day.

Great news! President Hanbury has provided a directive that the University will be closed on Friday, January 2nd, 2015.

The University complies with the IRS requirement that travel expenses reimbursed to an employee are based either on a per diem methodology or based on actual expenses incurred (with appropriate supporting documentation).  The University reimburses based on actual expense and therefore requires employees to include detailed, itemized receipts for all reimbursements. Per the University’s current policy, if the employee provides a detailed itemized receipt for a single meal of $50, and the employee was traveling prior to 8am (and therefore approved for 3 meals), then the full amount would be reimbursed. The cap for individual meals only occurs when travel time is limited. For example, if travel begins after 12pm, then only Dinner will be reimbursed, and the cap for that day will be $25. Please see travel policy for complete details: http://www.nova.edu/hr/policies/travel.html

Nothing is more important than the personal safety of our NSU community. The parking services program is one of the many ways that NSU Public Safety enhances campus security and increases parking lot safety. 

Affixing the parking permit to the exterior of the vehicle gives our officers the ability to quickly identify vehicles that might not belong on our property or in a particular lot.  For example, if someone was parked in one of our lots waiting to commit a criminal act, the absence of a parking permit on their vehicle in an otherwise parking-by-permit area will draw the attention of our public safety staff to investigate further.

A visible permit is also necessary for parking services to ensure that campus parking areas remain organized and safe. Our officers need unobscured access to parking permit barcodes to perform their parking services functions. Decals that are placed behind glass, window-tint, defrosting elements or simply placed on a dashboard cannot be read by our barcode readers.

So, proudly displaying a stylish NSU-shark parking permit has positive safety outcomes and serves a practical operational purpose.

Public Safety escorts are available 24 hours a day, 7 days a week where a public safety officer will walk you to and from your vehicle if you feel uncomfortable doing so by yourself. Note: If you ever suspect you are being followed, call the Police immediately.

The Health Professions Division buildings have some 3,500 doors, and not knowing specifically which doors are being referred to below is difficult to address.  However, the HPD Terry, Ziff, Pharmacy, Dental, and Assembly II buildings main entrance exterior doors all have ADA or automatic access as designed by architectural design teams when they were built in 1994-96.  All other doors are mechanically ADA accessible as per the 1990 ADA code; but on occasions when weather or HVAC issues arise (suction), they are serviced to ADA standards again as required.  The needs of our students and visitors are always paramount; whenever there is a special needs request, the Office of Facilities Management and the Office of Student Disability Services reviews the request accordingly.

Yes.  We have considered it.  We determined it unfair to charge the students to use the facility and not charge employees.  Employees may have unlimited access to the RecPlex and our 57 weekly group exercise classes, plus locker access, plus complimentary fitness assessment and customized work out plan for $12.50 per paycheck through payroll deduction.

In announcing merit increases in December 2012, President Hanbury noted the connection between student enrollment and retention, university expenses, and merit pay increases.  Several units at the university have experienced enrollment challenges this year as a result of many factors including national trends in law and education and strategic decisions made in business and undergraduate. Understandably, President Hanbury has cautiously decided to delay a decision in this regard until after winter 2014 enrollment is confirmed and an early forecast of the 2015 budget is prepared.

Thank you for your suggestions.  While we continue to build toward one NSU, sometimes a ‘one size fits all’ approach doesn’t work for everyone.  While there are overall NSU guidelines on merit, for example, NSU leaves specific distribution amounts based on individual performance up to the individual Centers.  All recommendations for merit increases are reviewed by the VP for HR and executive leadership before they are finalized.  Similarly, one dress code would not apply to every department – some departments require uniforms for example and others are able to designate a casual day or even business casual throughout the week.  Usually in these situations, the department stipulates that employees must use discretion on days where they may be meeting with clients or other visitors.  Other departments make the determination that they want professional attire at all times for their environment while Oceanography may allow tee shirts and cutoffs due to the nature of their work.  So, while we are striving for one NSU we also recognize individuality is necessary for our departments as well.

Public Safety toured the Palm Beach campus late last week with NSU's security integrator, Siemens Technologies.  They were able to confirm that some infrastructure has already been installed to accommodate emergency intercom systems in the classrooms.  Public Safety will continue to work with Siemens to develop a full scope of work, including infrastructure and equipment, and present a budget estimate to Executive Management. The budget estimate will be presented within the next 30 days.

Facilities Management is currently developing artwork for the proposed exterior banners. We've confirmed with the regional campus that the following programs should be represented:

  • Business
  • Education
  • Nursing
  • Pharmacy
  • Psychology
  • Respiratory Therapy

Within the next two weeks, Facilities will be able to present proposed artwork to executive management and confirm if the exterior banners are permissible by code.

Yes, of course clinical staff is an integral part of Vision 2020. However, continuity of and quality care for NSU’s patients is also of paramount importance. Clinic administration will devise a plan, going forward, where employees celebrating 5, 10, 15, 20, etc. years of dedicated service will be present at Team 2020; and additionally, we will look at technological ways to bring Team 2020 to your work stations. In the meantime, please go to 2013 Employee Recognition.

NSU will not spend one dollar for the construction of the HCA Hospital

They will build the research hospital at their costs and all employees will be theirs. Our students will be given the opportunity to rotate through their facilities as we do other hospitals.

They will be on property where we own 50% of the land (UPP) and they will be paying taxes. The property will be integrated into our campus and will be on our research FLR network.

They will collaborate with us in research in our new CCR Building. Such arrangement will allow the first research hospital to be constructed in South Florida and true "benchside to bedside" clinical trials.

Departmental managers provide opportunities to the staff to cross-train and participate in webinars and local HR meetings. These opportunities give staff a broad exposure to various HR functions and jobs and provide specialized training. Further, the department provides support for study and testing activities for staff interested in obtaining HR certifications. Regarding the OHR market study, the data used in the study is being updated and refined and will be reevaluated within the present context of the University financial resources.
Thank you for sending in your questions, you raise some great issues.

Let me clarify that NSU's Employee Assistance Program (EAP) and Behavioral Health Benefit is part of the ICUBA benefit plan. All 24 ICUBA higher education and secondary school members subscribe to MHNet as part of the ICUBA Benefit Plan.

The ICUBA Board of Directors (on which NSU's VP for Human Resources serves as Board Chair) is aware of the issues you raised regarding access to providers and reimbursement rates in the MHNEt network. As a result, ICUBA gave MHNet a limited one year extension of its current MHNet provider contract and required it to expand its network provider choice options and to establish a reimbursement rate to providers that would encourage more provider participation.

We are encouraged by the fact that at the end of 2012, MHNet was acquired by Aetna, and this merger will have a very positive impact to the provider network available to our employees. Full integration of the MHNet / Aetna provider and hospital network is scheduled to be completed by the end of calendar year 2014. The final network configuration won't be known until the integration of MHNet into Aetna is complete, but the MHNet network will be increasing in size. If you are having difficulty finding providers please call the MHNet Client Connect program (877) 398-5816, MHNet clinicians will locate appropriate providers in your area.

One thing I do know is that dissatisfaction with reimbursement rates is a universal complaint among providers of all specialties in health plans everywhere.

While it is true that the ICUBA health plan carves out coverage for behavioral health, it is also true that the ICUBA health plan provides complete parity between health benefits and behavioral health benefits. There are no limitations on accessing behavioral health specialists, and the reimbursement for a behavioral health specialist visit is the same as any other specialist visit, in PPO 70, employees pay a $30 co-payment and in the Preferred PPO they pay 20% of the contracted rate. Parity applies to in-patient services as well.

As we discussed at the last OC faculty meeting, an explanation includes that goals have been set for the Oceanographic Center by NSU central administration and include a heightened emphasis on research and graduate education. Hence increased time for research and less teaching time has been approved in the budget for faculty. Many of our graduate students are seeking research experiences, and this activity continues to be encouraged a key element in graduate education and for accomplishing research project goals. In a R1 university setting only a limited number of exceptional undergraduates are normally accepted for work in research labs. At the Oceanographic Center our exposure to undergraduates has diminished, nevertheless, undergraduates becoming involved with research certainly remains possible when opportunities, time, resources, and funding arise.

In addition, just this past Friday I received an email from Brad Williams which said the following:

President Hanbury created the College of Undergraduate Studies in late Spring 2013. Part of the President's vision for this newly formed college is to bring life to his frequent phrase of building the undergraduate programs by leveraging our wonderful graduate and professional programs." Dr. Williams with his newly appointed role as Dean of the College of Undergraduate Studies has been asked to develop this initiative. Toward this end, I have been asked to contact you via a conversation between Dr. Williams and you. This program will provide First Time in College Students (FTIC's) an opportunity to experience all of NSU's Graduate and Professional Programs in a hands-on setting. Through this meaningful experience students will learn about your academic program offerings, interact and shadow current graduate students, and have the opportunity to conduct career exploration. The outcomes of this program will allow students to make decisions regarding their undergraduate experience and shape their future career path.

So, I am hopeful a productive synergy will arise from the discussion with Dr. Williams with the caveats of opportunities for choice, time available, resources, and funding. I am hopeful we can think of possible ways to best do this. Funded graduate student mentorships could be an option for consideration too.

Student Questions

As per senior administration, there will be no graduation exercises at any of the regional campuses.  We look forward to hosting you on main campus for this very important event.

At this time, the university does not anticipate the expansion of our sponsorships of any athletic teams. Further, wrestling is currently not a sponsored sport in the Sunshine State Conference. We would continue to monitor the sports sponsorship nationally, regional and in our conference to better position our athletic program if and when the time comes.
This is an excellent idea. Fischler School students may take advantage of a student abroad internship/practice under the following conditions:
The student's Program of Study must have elective credits. The student must contact the Dean’s Office to start the development approval process a minimum of six weeks prior to the start of the term.

Prior to the semester, the student and a faculty member will develop a course of study incorporating the Study Abroad Experience and additional coursework, to include a research paper. The student will register for a Special Topics course as directed by the faculty member. The student will complete the experience and communicate with the faculty via Blackboard throughout the semester. Upon the completion of the experience and all additional coursework, the student’s grade will be posted at the end of the semester.
We are currently looking at adding "PLEASE DO NOT FEED THE DUCKS" signage, as the reason the ducks are approaching people is because they are being fed.  In areas where the ducks pose health and safety issues, the ducks will be relocated.

Currently, there are two auditoriums with power outlets for student use: Steele Auditorium in Assembly 1 and Auditorium II-D in Assembly 2.  We are currently assessing the power needs for student devices throughout campus, including the power outlets in HPD.

A number of water bottle refill stations have either been installed or are in the process of being installed in high use areas around campus.   We are looking into adding additional water bottle refill stations, which would entail replacing most of the water coolers on campus with units designed to provide the volume necessary for drinking cool water.

The 76th Street realignment project required a reworking of the traffic flow into the northwest, and northeast sides of the parking garage.  Part of this reworking required us to relocate a fire main and restripe areas within the garage on the north side of the garage.   According to code, we could not have reopened 76th Avenue without completing the work within the garage within the same timeframe.

The dining area on the patio on the west side of the Terry Building was relocated to the patio on the south side of the building during the time that waterproofing was being done on the west and north sides of the building.  That work wasn't anticipated to be completed in ten (10) days, which was the reason the dining area was relocated rather than simply closed.  The dining area has been moved back to the west side now that the restoration work has moved to the south side of the building.  We made sure there was an outdoor dining area available at all times.

Per the Town of Davie engineer, the conflicting 77th Avenue sign was removed.

Looking into changing the speed limit with the Florida Department of Transportation, who has jurisdiction over University Drive.  The initial comment on crossing University Drive being too dangerous and therefore needing the speed limit to be changed is best addressed with reminding all pedestrians to use the crosswalks, which have been timed appropriately to allow for pedestrians crossing University Drive ample time to do so safely.

  • Students currently can make requests to use a field either through our OrgSync system for registered clubs and organizations OR by directly reaching out to our Assistant Director for Intramural Sports, Michael Prociuk; prociuck@nova.edu or 954-262-7305.
  • As a rule, we don't keep the field gates unlocked to the following reasons:
    • During our intramural seasons we play games four hours per night, 4 nights per week. This involves approximately 500 students per week. This creates a tremendous amount of wear on the fields and we use the times we are not using the fields to rest them and help them "heal." This is the recommendation/directive from our Grounds crew to keep the fields as healthy and safe as possible.
    • Our primary intramural field is located on SW 39th Street at the far south of campus (almost off-campus). Due to the potential access of non-NSU students, and because we don’t have the means to staff that location regularly, we keep the gates locked and authorize use on a case-by-case basis.
    • Depending upon weather conditions, there are many times the field should remain closed. For example, during heavy rain periods the fields can get extremely soggy and even flood, hence we would want to keep activity from occurring as playing on a wet, soggy, flooded surface can cause permanent damage. Again, without a field monitor on-site throughout the day our best remedy to protect the field is to keep it closed and locked.
    • There is also a concern regarding injuries that may occur when fields are used unsupervised. Currently all formal activities are equipped with basic first aid kits, ice packs, and a point-of-contact in case EMS is needed. We would want to have this same standard of care each time a field is used and currently that can only occur is the field is formally reserved.
  • We can certainly consider creating scheduled "open play" times that we can publish for students to use the intramural fields.

Yes we have taken immediate steps to address this issue. We have adjusted the security staff movements to ensure that patrols are more segmented to allow for frequent returns to the main desk and ensure that students without an ID card can be credentialed and given access quicker. In addition, the security desk phone will now forward to the on duty cell phone carried by the security officer. This will allow the officer to receive service calls whether he is at the desk or patrolling the upper floors of the building. Students at Kendall Regional Campus may also call the security officer NSU cellphone directly at 305-747-1650 for assistance. This will be the same number for all officers. Should any of these contact methods fail, the main Public Safety dispatch can be reached at 954-262-8999 where a Public Safety operator will assist. The final phase will be to integrate the exterior door intercom system with a NSU landline. Public Safety has requested a quote to upgrade the exterior door intercom system.

A complete technology upgrade of Steel Aud. including the addition of microphones at the seat is being evaluated.
Mass emails are sent to tens of thousands of individuals. We process them during the middle of the night in order to reduce the impact on email service during the day.
NSU students have only one email account with Microsoft Office 365 (SharkMail). Some NSU student workers use Outlook to access work/departmental calendars, which means they are using the on-campus Exchange system. These students have email forwarded from Office 365 to Exchange, so all email goes to one mailbox. iPhones and Android phones have built-in apps that can access email for both Office 365 or on-campus Exchange. See Set up email on Apple iPhone, iPad, and iPod Touch and Set up email on an Android phone or tablet.

The university has been working on a program to enhance the wireless network on the campus. This program was started just over a year ago and is being completed in phases. As a part of the first phase, the following buildings were addressed: the Shepard Broad Law Center, the Alvin Sherman Library and Research and Information Technology Center, the Parker building, the HPD Library and Assembly Buildings, the HPD Clinic, and all of the Residential halls.

The second phase which is expected to be completed within the next few months includes the Carl DeSantis building, the Maltz Psychology building, the Horvitz Administration building, and the West Palm Beach regional campus. This program will continue until the entire campus has been addressed.

We are researching this with DEX imaging and will be exploring options to replace these devices with a more robust printer.
Students currently get discounts for Microsoft products including Microsoft Office by being an active NSU student. Students only need to identify themselves as active students when purchasing Microsoft products from affiliated vendors who recognize this benefit to gain these discounts. Currently, NSU OIIT is working with Microsoft on a new offer that came from Microsoft December 2013. With this offer, NSU students will qualify for the full Office 365 Bundle for PC, Mac and mobile, completely free of charge. As this is new offer, OIIT is still working out details with Microsoft. However we know this is of significant value and are working aggressively to gain this benefit for all NSU students.
The only lab that closes is Lab B and it closes is when it is being used for classes. There are open computer labs in DeSantis, HPD Library and the Main Campus Library for student use, also HPD Lab B is open all night during the semester effectively making a 24x7 computer lab.

As with many professional schools nationwide, the NSU College of Pharmacy charges student by semester, regardless of the total number of credit hours (linear tuition and fees model). Although students in the College of Pharmacy are considered full-time students if they are taking four semester credits or more. the only time we have students who are not taking the full load of credits (e.g., 17-21 semester credit hours) is when they are off-schedule due to failures or extenuating circumstances. Those students still have full access to all facilities, faculty, student organization activities, etc. and are charged full tuition. If a student ends up taking a semester with fewer than 10 semester credit hours, they are discounted 50% in their second last semester. On the other hand, if a student takes an extra elective or an extra APPE, there are no additional tuition charges to the student. We have many students who take advantage of this and take two or three extra elective courses and/or APPEs.

We do charge by credit hour for summer courses, since these are optional and are taken by students as an extra opportunity (e.g., travel study) or as a way to lighten their credit load during the semester.

Nursing is approaching its second year with undergraduate students commencement events being held in May and in alignment with the other NSU  undergraduate students. Prior to this last year, the undergraduate and graduate nursing students all attended a dinner dance on the Friday before the commencement ceremony. The college has worked very hard to dialogue with this group of students last year on this change. We shared that this change was stimulated by requests from some of the nursing students in past cohorts. The undergraduate commencement events include a reception on Friday evening. In addition, nursing provides a ceremony with their parents/family/friends at the end of their 7th term (a reception) that symbolizes their transition into the nursing program—the faculty are welcoming them into their profession.

We currently offer a research-based doctoral program in the College of Pharmacy. This PhD program offers the highest level of preparation for research and teaching careers in leading academic institutions worldwide. Our interdisciplinary doctoral program is designed to produce high-ranking scholars who will make significant contributions to the knowledge base of medicine and pharmacy. We feel at this moment the doctoral program in the College of Pharmacy meets our needs. As NSU’s research enterprise grows this may be revisited.

The UC and Starbucks are open to all students 24/7 and offer a comfortable environment with ample seating plus coffee and treats for those important study breaks. The UC is also regularly patrolled by a Public Safety Officer for your safety and convenience. At this time, there are no plans to open HPD food service locations 24/7.

As NSU is a private institution, providing a discount for students to work in FL post graduation would not be feasible. NSU's tuition and fees cover the costs of educating its students. As a private university, the majority of the university's operating budget comes from tuition payments unlike public institutions whereby a significant portion of their budgets are subsidized by government appropriations.

We strive to maintain the campus grounds at the high quality level that our students expect while maintaining the most efficient cost structure possible. Grounds maintenance costs are a small fraction of the overall operating costs of the University. As with all operating costs, we continuously focus on maximizing efficiency while maintaining quality.

Tuition varies by program and rates are designed to cover the costs of operating the program. NSU continues to invest in our campus infrastructure in order to maintain high quality facilities, as well as the latest technology to provide for an optimal learning environment.

The College of Pharmacy has been an innovator in utilizing Video Conferencing Technology to deliver their courses to students on the Main Campus, the Palm Beach Gardens Regional Campus, and the Ponce, PR Campus. On the Main Campus when international students participate in classes via video conference there is a Class Facilitator that provides direct support to them during class as well as a Technician to support the classroom technology. Over the past 2 years the COP classrooms on Main Campus including those utilized by the International COP students have received Technology upgrades to provide an HD Video Conference experience. This included HD projectors, Polycom HD Videoconferencing Units, new Podium PCs, and audio upgrades in each classroom.

In order to properly respond to the question regarding more information about financial aid, I need to understand who the "non-resident" student is. Are they referring to a student who is not living on campus, an international student who is a nonimmigrant on an F or J visa, an international student on Curricular Practical Training (CPT) or Optional Practical Training (OPT), a student who is protected under political asylum but has a work permit in the USA, a student who may have a green card but considers him/herself an international student, a student with a temporary green card, a non-resident attending with no legal status, etc.? The response will differ with each case.

However, prospective international students (F-1) are informed about the costs of tuition and fees via the college/program recruitment/admission staff. In addition, undergraduate students can check the cost of attendance via the NSU Net Price Calculator (NPC), which has a Google Translate option. Information about the amount of money that a new international student needs to show in order to obtain the I-20 is listed on the Office of International Students and Scholars (OISS) website: http://www.nova.edu/internationalstudents/prospective/i20.html. All F-1 students must show they have sufficient funds (personal or from an outside source) available to cover the cost of tuition/fees and living expenses for one year. Payments plans are not offered to international students since they can transfer to another school, or return to their home country at any time and leave an outstanding balance at NSU. Such balances are often difficult to collect once students are outside of the USA. In addition, the Office of International Affairs (OIA) and the Office of Undergraduate Recruitment (UGA) inform students of internal and external scholarship opportunities before admissions, and during the times that they are enrolled at NSU. Although scholarship opportunities are minimal, they do help student remain at NSU.

Without having a specific student information to locate the call, it is difficult to address the above concern. Accepted Health Professions Division (HPD) students can contact the HPD Admissions Line in the University Call Center (UCC) for several reasons, such as:

  • Inquiries regarding immunization and other forms
  • Background checks
  • Registration for classes
  • Housing

These calls are often transferred to departments outside of Enrollment and Student Services (ESS), such as student services and the advising offices within the academic units. Once the UCC releases the call to an individual in another department, it is difficult to determine if the student received the appropriate responses. Calls that come into the UCC and are answered by the UCC are recorded and quality monitored by the UCC Management Team. The management team randomly selects and listens to approximately 150 calls per day (approximately 5,000 calls per day x 3% monitored) for training and evaluation purposes. However, when the call is transferred to another department, it is no longer recorded.

A new web-revalue station was installed at the 2nd floor computer lab at the Kendall Campus. Through this station, students will once again be able to add funds to their SharkCard using a credit/debit card. The lab technicians are aware that the station is fully functional and have been provided with detailed instructions on how the station is to be used in case a student is unfamiliar with the process. More detailed instructions follow:

Sharkfunds is the new and more convenient way for patrons to add money to a SharkCard 24 hrs a day. It is a 2-part process that is easy to follow….

Part 1 (Credit card holder)

  • Go to www.sharkfunds.nova.edu and click “Make Payment SharkCard”
  • Enter the ISO# located at the top of the card and the last name of the card holder.
  • Enter the dollar amount to be charged under “SharkCard”
  • Enter your credit card information and an email. You will get a confirmation on your transaction.
  • Click “submit” and your screen will display “Transaction Successful” if all the information is correct.

*Note:  If you have any questions/issues while using the site, please call 954-262-8929 Monday-Friday 8:30am-6pm for assistance.

Part 2 (Recipient)

  • Go to www.sharkfunds.nova.edu and click “Revalue SharkCard”
  • Insert your card into the card reader and click “Read Card “
  • Enter your PIN number. If you forgot your PIN, you must come to the card office or see the Assistant Director of Student Affairs at the Regional Campus to have it reset.
  • Click “continue” to add any waiting funds to your card.
  • Remove card when finished.

 *Note:  If you have any questions/issues while using the site, please call 954-262-8929 Monday-Friday 8:30am-6pm for assistance.

In the School of Education, we understand that our students are educators. We have worked to contain tuition rates while continuing to provide the best learning environment we can. Rather than offer discounts to specific groups, we offer one rate for all educators.

We are working with the Campus Card Director to review the printing policies for FSE students.  We will post updates to this question once we have additional information.

This has been a topic which has been explored in the past (Lifelong Learning staff even visited the NSU Fort Myers location while at a conference a few years ago) and would love to pursue.  However, at the moment, the LLI has expanded to very large proportions here in the tri-county area (we have 220 on-campus members and run 12 off campus satellites from Aventura to Palm Beach Gardens) and as we only have myself as a full time employee and a part time assistant, until we can add more staff, we are unable to expand to the West Coast.  Managing the sizeable program we currently have is already a challenge.  But, with the university’s future support we would very much love to expand our programming elsewhere in the state.

Unfortunately, Florida Statutes do not allow for this, according to our Vice President of Business Services.  However, thank you for the suggestion.

Any student who is experiencing difficulty with Collaborate or any aspect of BlackBoard/SharkLearn should call the Help Desk at 954-262-4357,  press #2.  The Help Desk will assist you in resolving the issues as quickly as possible, and are available 24/7.

Occasionally, the Help Desk staff may have to escalate the call to NSU’s IZone.  The IZone hours are:

Monday through Friday:  8:30 AM to 9:00 PM,

Saturday from 9:00 AM to 1:00 PM, and

Sunday from 3:00 PM to 7:00 PM. 

NSU is aggressively reviewing other synchronous tools for consideration in replacing Collaborate.  The intention is to pilot the new “Go To Class” synchronous tool during the summer and fall and make a full change for all academic units in Winter 2015.

Street lights on 30th Street are under the jurisdiction of the Town of Davie; we have petitioned them to review the lighting along this corridor.

I presume these trees are the ones on Mary R. McCahill Drive. The rust stains come from the irrigation water, which in this area of the campus is well water with a high concentration of iron and magnesium. Within the next few months the majority of campus will migrate over from well/canal irrigation water to reuse water. This new environmental friendly source is as pure as potable water and will not discolor landscaping, sidewalks, or buildings.

University Relations updates the revolving homepage slides at least once per month, usually as events happen, such as the STUEY awards.  The slides also provide a link to the new NSU recruiting and overview video through the Discover NSU slide.  That presentation, along with the News and Events section of the homepage, keep the website current.  News and Events are updated as they happen, so they represent what is happening on campus.  At the bottom of the homepage is the university calendar, which is populated daily by each school or department.

Along with providing general university information, these TVs are part of the campus emergency response system, and therefore can be used to provide life safety information, as needed.

The TV’s in the common areas on campus are now used to promote student events that are happening that week or that day.  This information is provided by student affairs.  Shark TV is managed by the students through Student Affairs.  These broadcasts are available online or in the residence hall rooms.

In both cases, the information is provided for perspective and current students primarily, but also viewed by parents, prospective employees, donors, and other interested parties.  All audiences are taken into account when populating the website.

Thank you for your suggestion regarding NSU extending full scholarships awards to include summer semesters or terms.  There are several underlying reasons why NSU and other universities’ full scholarship awards do not include the summer semester or term:

  • Scholarships at NSU are intended to cover the traditional 9-month academic year which consists of the fall and winter semesters. 
  • This is not uncommon among other universities where institutional funds are awarded only for the academic year.
  • The majority of our scholarship recipients are traditional day students who attend the fall and winter semesters only.
  • The majority of NSU scholarships are combined with other federal and state scholarships and grants that are usually offered during the traditional academic year.
  • The majority of NSU scholarships are based on full-time enrollment.  Students who choose to attend in the summer usually enroll in only one or two courses (half-time enrollment).

 In addition, the university’s current budget for scholarships is for the traditional fall and winter semesters.  However, if there is a change in university budgeting, we would be happy to re-evaluate awarding scholarships to full-time students attending NSU in the summer semesters or terms.

It would be nice if Nova could bring back the glass frames that used to be in the Don Taft Center, which explain the history of the university. Even if they are placed elsewhere on the campus, it would make a change since most of the TV content focuses on advertising the activities on campus. To celebrate Nova's 50th anniversary, people should be able to see the very beginnings of the university.

Is it possible that the green carpet could be replaced on the second floor of the Parker building because it seems old? Also that floor needs proper ventilation because there is often a musty smell lingering in the air.

Please be advised that the Undergraduate Student Government does have an office in the Office of Student Activities located in the Don Taft University Center. This office is staffed by SGA officers during the regular academic year from 11:00 AM – 5:00 PM - M – F. Students are welcome to drop by during those times to express any concerns or ideas they may have. Further, the SGA meets every Wednesday at 3:00 in Room 200 of the Rosenthal Center during the academic year as well. Further, many of the graduate level SGAs also have space in their various colleges and schools such as the Student Bar Association (Law School) and the College of Osteopathic Medicine SGA (Health Professions Division).

There are two (2) areas of concern.  There are areas of discoloration from weathering on the exterior surface of the building.  While the building is pressure washed on a regular basis, weather conditions can cause pressure washing to be required more frequently, as is currently the case.  Physical Plant Department will schedule a pressure washing of the complete building over the summer break.

The discoloration on the roof is in the mineral granules that are applied to the top sheet of the roof membrane.  This mineral surface is applied to the membrane for UV protection, and normally discolors with age.  Pressure washing the roof could damage the top sheet and would certainly remove the UV protection causing premature failure of the roof.

Food Services is continually evaluating and adjusting the offerings at all campus location, including the food court.  For example Food Bar changes its entire menu every two weeks to increase variety over the duration of a semester.  As Spring 2014 draws to a close, taking into account the advent of the new FlightDeck,  additional offerings and concepts will be evaluated and likely to be incorporated in the UC Food Court prior to the beginning of the Fall 2014 Semester.

Thank you for your suggestion regarding NSU extending full scholarships awards to include summer semesters or terms. There are several underlying reasons why NSU and other universities’ full scholarship awards do not include the summer semester or term:

  • Scholarships at NSU are intended to cover the traditional 9-month academic year which consists of the fall and winter semesters.
  • This is not uncommon among other universities where institutional funds are awarded only for the academic year.
  • The majority of our scholarship recipients are traditional day students who attend the fall and winter semesters only.
  • The majority of NSU scholarships are combined with other federal and state scholarships and grants that are usually offered during the traditional academic year.
  • The majority of NSU scholarships are based on full-time enrollment. Students who choose to attend in the summer usually enroll in only one or two courses (half-time enrollment).

In addition, the university's current budget for scholarships is for the traditional fall and winter semesters. However, if there is a change in university budgeting, we would be happy to re-evaluate awarding scholarships to full-time students attending NSU in the summer semesters or terms.