Telephone System Features
Abbreviated Dial (SPEED DIAL)
To program telephone numbers on your speed dial
- Press *001 + selected personal list item number. You may use digits 0 thru 9 (example: *0012)
- Then enter telephone number to be programmed followed by # to finish (you should hear confirmation tone if correct), include 9 if an outside call and 1 if long distance. (example: *0012918005551234#)
- To call programmed number, dial *01 and personal list item number to be dialed (example: *012)
Automatic Callback
To automatically place another call to an extension that was busy, or did not answer
- Press the Automatic Callback button (or press *55) during the call attempt
- Hang up
- You will hear a 3-burst priority ring when the called extension is idle
- Answer the call, or go off-hook, and the other party will be called
Call Forward All Calls
To temporarily redirect all calls to another extension
- Press Call Forward button (or press *22)
- Dial extension where calls are to be sent
- Hang up
- To Cancel Call Forward
- Press Call Forward button (or press #22)
Call Park
To park a call to your extension for retrieval at any extension
- Press transfer button
- Press Call Park button (or dial *66)
- Hang up
- To retrieve a parked call
- Dial answer back code, #66
- Dial extension where call is parked
- You are connected to party
Call Pickup
To answer a call placed to a member of your call pickup group
- Press Call Pickup button (or dial *77)
- You are connected to party
Conference Calls
Conference Calls (to add another party to a call (for up to six parties Conference Calls))
- Press <CONF> [dial tone]
The present call is put on hold, and you are given a new call appearance; all of the other parties remain connected to each other.
- Dial the number of the new party and wait for an answer
- You can privately discuss the call with the new party at this time; if there is no answer or the line is busy, pressing the extension on hold to return to the held call
- Press <CONF> again.
All parties are now connected
- Repeat Steps 1 through 3 for additional conference connections.
Consult
To send a call to a person with Send Calls on
- Press Transfer
- Press Consult
- Dial Extension
- Press Transfer
Hold
To put a call on hold
- Press Hold
- To answer a new call while active on another
- Press Hold
- Press call appearance
Inspect
To see who is holding on a line
- Press Inspect button
- Press Call on hold
- Press Normal button (or exit button if you have an 8410D or an 8434)
- Answer the call you need to get back to
Last Number Dialed
To automatically redial the last number you dialed
- Press the Redial button (or *99)
Mute
To prevent other party from hearing you
- Press Mute; red light goes on
- When you are ready to resume conversation with other party, press Mute again; red light goes off
Priority Calling
To place a priority call (3 burst ring)
- Press Priority button (or *11)
- Dial extension number
Select Ring
To select personalized ring
- Touch Select and then press Ring
- Continue to press Ring cycle through all 8 patterns
- When you hear the desired ring pattern, press Select
Send All Calls
To send all calls (except priority calls) immediately to coverage
- Press the SAC button (or dial *33)
- To cancel send all calls
- Press the SAC button again (or dial #33)
Test
To test the voice terminal lights
- While on hook, press the Select button; select lamp will light
- Touch Drop
- Release Drop button to end test
Transfer
- To send present call to another extension
- Press Transfer; call is automatically put on hold
- Dial number to which call is to be transferred
- Press Transfer again
- Hang up