The Presentation of Paradise: Impression Management and the Contemporary Nursing Home

Authors

Jason S. Ulsperger, Oklahoma State UniversityFollow
John Paul, Oklahoma State UniversityFollow

Abstract

This report discusses dramaturgical perspectives, organizational impression management, and the history of the nursing home industry. Through participant observation, it uses a critical dramaturgical analysis to examine social interaction in three for-profit nursing homes. It explores how employees in these facilities create impressions of affective care in the face of negative publicity and long-term care competition. Specifically, the article examines four impression management tactics related to nursing home environments, concluding with suggestions for future research relating to organizational deviance.

Keywords

Dramaturgy, Impression Management, Nursing Home, and Long-term Care

Acknowledgements

This project was supported by a Quebec Government Fonds pour la Formation de Chercheurs et l'Aide à la Recherche (FCAR) Doctoral Grant and by a FCAR Foreign Exchange Research Grant to the author.

Publication Date

12-7-2002

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 4.0 International License.

DOI

10.46743/2160-3715/2002.1968

Recommended APA Citation

Ulsperger, J. S., & Paul, J. (2002). The Presentation of Paradise: Impression Management and the Contemporary Nursing Home. The Qualitative Report, 7(4), 1-15. https://doi.org/10.46743/2160-3715/2002.1968