NSU Home  The Qualitative Report
An online journal dedicated to qualitative research since 1990

Volume 12 Number 1 March 2007
    Ronald J. Chenail, Ph.D., Sally St. George, Ph.D., Dan Wulff, Ph.D., Maureen Duffy, Ph.D., and Laurie L. Charles, Ph.D., Editors
ISSN 1052-0147

Table of Contents

Towards an Understanding of Excellence in Urban Pedagogy: A Portrait of a High School (pp. 1-19)
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Renu Ahuja

Abstract: This case study describes processes in an urban high school, which contribute to excellence in urban pedagogy, and investigates teachers and educational leaders perceptions of the factors influencing their commitment to school success. Six themes related to excellence in urban pedagogy were identified. Data in the form of semi-structured interviews, observations, and document review describe a school in which the leadership strives to develop human capability at all levels through empowerment and shared decision-making. The study indicates that students achievement is a collective responsibility and strong instructional leadership is a key for success in urban schools. More studies may be needed to show how contextual experience of teachers and teachers self-efficacy are related. Key Words: Case Study, Leadership, Collective Efficacy, Excellence, School Effectiveness, and Urban

Combining Historical Research and Narrative Inquiry to Create Chronicles and Narratives (pp. 20-39)
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Richard A. Wilson

Abstract: Stories about the Idaho State Library, chronicles and narratives, are reported in my doctoral dissertation (Wilson, 2005). The chronicles, reconstructed from documents and records, provided a presentation of the people, events, and activities to frame the stories. The narratives, excerpted from interviews, provided the rich description and unique perspectives of the two living State Librarians who directed the agency between 1962 and 2005. The focus of this paper is a presentation and discussion of the use of historical research and narrative inquiry to create chronicles and narratives. Key Words: Narrative Inquiry, Interview Protocol, Historical Research, Chronicles, Stories, Case Study, and Qualitative Methods

Understanding Total Quality Management in Context: Qualitative Research on Managers Awareness of TQM Aspects in the Greek Service Industry (pp. 40-66)
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Alexandros G. Psychogios and Constantinos-Vasilios Priporas

Abstract: This study addresses managers awareness and familiarity with Total Quality Management (TQM). Eighteen (18) semi-structured, in-depth interviews were conducted with managers working in a variety of service organizations in Greece. The major argument of the study is that although the acronym TQM and some of its concepts and practices are known by a range of public and private sector managers, actual awareness of its soft side is often superficial, and managers have a relatively poor understanding of it. TQM is neither resisted nor directly absorbed by them, but they tend to see it from the technical point of view, being aware only of the importance of its hard aspects. Key Words: Managers, Total Quality Management, Soft and Hard Side of TQM, Greek Service Organizations, and In Depth Interviews

Mentoring Qualitative Research Authors Globally: The Qualitative Report Experience (pp. 67-81)
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Ronald J. Chenail, Sally St. George, Dan Wulff, Maureen Duffy, Martha Laughlin, Kate Warner, and Tarmeen Sahni

Abstract: Authoring quality qualitative inquiry is a challenge for most researchers. A lack of local mentors can make writing even more difficult. To meet this need, The Qualitative Report (TQR) has helped authors from around the world develop their papers into published articles. TQR editorial team members will discuss the history of the journal, their philosophy of author development; manuscript development strategies; solutions for managing differences; challenges working worldwide; authors feedback; and the collective global futures of TQR and qualitative researchers. Key Words: Qualitative Research, Mentoring, Peer Review, and The Qualitative Report

On Becoming a Qualitative Researcher: The Value of Reflexivity (pp. 82-102)
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Diane Watt

Abstract: Learning how to conduct qualitative research may seem daunting for those new to the task, especially given the paradigms emphasis on complexity and emergent design. Although there are guidelines in the literature, each project is unique and ultimately the individual researcher must determine how best to proceed. Reflexivity is thus considered essential, potentially facilitating understanding of both the phenomenon under study and the research process itself. Drawing upon the contents of a reflective journal, the author provides an inside view of a first project, making connections between theory and practice. This personal narrative highlights the value of reflexivity both during and after a study, and may help to demystify the research process for those new to the field. Key Words: Reflexivity, Research Journal, Qualitative Methodology, and Student Researchers

A book review of Betty M. Merchant and Arlette Ingram Willis' Multiple and Intersecting Identities in Qualitative Research (pp. 103-105)
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Rashmi Gangamma

Embracing the Practical, the Pragmatic, and the Personal: A Review of Clive Seale, Giampietro Gobo, Jaber F. Gubrium, and David Silverman's Qualitative Research Practice (pp. 106-110)
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Ronald J. Chenail

Abstract: In their 2007 book, Qualitative Research Practice: Concise Paperback Version, Clive Seale, Giampietro Gobo, Jaber F. Gubrium, and David Silverman have offered students, teachers, and researchers a practical guide for understanding and conducting qualitative research. In doing so, they and their chapter contributing colleagues have also taken us as readers into their insiders worlds of being qualitative researchers, so we can benefit from their self-narratives of the nitty-gritty of research practice. The result is an excellent text that is both pragmatic and personal. Key Words: Qualitative Research, and Handbook

Oral History as a Social Justice Project: Issues for the Qualitative Researcher (pp. 111-121)
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Valerie J. Janesick

Abstract: I am writing this to assist researchers in training and experienced researchers in understanding ways to view oral history as a social justice project. This paper will illuminate the importance of oral history in terms of enriching the knowledge base of qualitative research methods as well. Oral history provides us with an avenue of thick description, analysis, and interpretation of peoples lives through probing the past in order to understand the present .The postmodern appreciation of the study of people and their stories, those stories from persons generally on the outside or periphery of society, offer a unique opportunity to view and conduct oral history as a social justice project. Key Words: Oral History, Social Justice, and Qualitative Research

How Qualitative Research Changed Me: A Narrative of Personal Growth (pp. 122-130)
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Avital Feuer

Abstract: This piece recounts personal changes I underwent while collecting data for my dissertation. Stemming from my own personal experiences of anomie and feelings of not belonging to the languages and cultures of either Canada or Israel, this inquiry examined the collusion of my attitudes with the attitudes of advanced Hebrew learners of diverse backgrounds and beliefs in a Canadian undergraduate university class. As the themes of claims and ownership of the Hebrew language emerged between clashing sub-groups in the classroom, I examined my own biases and stereotypes regarding language, and ultimately grew into a peaceful acceptance of my position between languages and cultures. Key Words: Language Claim, Ethnic Identity, Hebrew, Anomie, Second Language Acquisition, and Heritage Language

Qualitative Research in Counseling: A Reflection for Novice Counselor Researchers (pp. 131-145)
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Randolph Bowers, Victor Minichiello, and David Plummer

Abstract: Counselors practice in a wide range of disciplines, but also represent a distinct discipline separate from medicine, psychology, and social work. Particularly in countries like Australia, Canada, and the Asia Pacific nations, as a relatively new field, counseling is taking up the challenges of encouraging a research culture that can both critique and support clinical practice and counselor education. This paper is thus written to support novice counselor researchers, and to inspire an emerging research culture through sharing formative experiences and lessons learned during a qualitative research project exploring minority issues in counselling. Key Words: Counseling, Health, Qualitative, Methods, and Narrative

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