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SharkTime Support

User Support

Example: general usage and access/logon issues, clock issues.

Contact Strategic Support Services at:

Shared Services/HR Related Support

Example: new hires, employee org #, rehire/ terminations, transfers, rates, supervisor assignments

Contact the HR Department at:

Benefits Related Support

Example: leave of absence and short/long term disability issues

Contact the Benefits Department at:

Payroll Related Support

Example: historical edits, multiple-job related, time-off related (bereavements, jury duty, personal, sick, vacation)

Contact the Payroll Department at:

Click here to see assigned Payroll Rep by Activity Code

SharkTime System Support /Clock Issues

Example: java issues, system or clock errors

Log a support ticket at:

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