If you have trouble accessing e-Books, databases, or are getting strange error messages while in the library's databases, try these steps:
* A single browser's menus or paths to follow may vary from one version to the next. If the options mentioned above don't match those available in your browser, please try a Google search using the term: "clear chache in [your browser and version]" for specific instructions. To find out your browser's version, look at the last browser menu option (usually labeled "Help"; there is usually a menu item labeled "About [Browser name].
If you have a personal firewall and are having problems accessing a database, you may need to disable the firewall while using that database, or create an exception per your firewall instructions.
Please note: Disabling the firewall may make your computer or network vulnerable to intrusions. If you are part of a network (school or company), then you should contact your Systems Administrator about possible firewall issues.
For best results using the library's website and most electronic resources, we recommend the following:
| Windows | Mac | |
|---|---|---|
| Operating System | XP, Vista, Win 7 | OS X 10.5, OS X 10.6 |
| Browsers |
Firefox 3+ Internet Explorer 7+ Chrome Opera
|
Safari 2+ Firefox 3+ Opera
|
| Plug-ins (for PDF and audio/video files) |
Adobe Reader Adobe Flash Player Adobe Shockwave Player RealPlayer
|
Adobe Reader Adobe Flash Player Adobe Shockwave Player RealPlayer
|