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Technology Checklist

I. Browser Settings
The following must be set on your web browser:
  • Accept cookies
  • Enable JavaScript
  • Disable pop-up blockers
  • Check for new versions of web pages every time they are accessed.

If you have trouble accessing e-Books, databases, or are getting strange error messages while in the library's databases, try these steps:

Using Internet Explorer: *
  1. Go to the Tools menu
  2. Delete Browsing History
  3. Clear Temporary Internet Files by clicking on Delete files…button
  4. Clear Cookies by clicking on Delete cookies… button
Using Mozilla Firefox: *
  1. Click on the browser's Tools menu
  2. Select the Clear Private Data… option
  3. You can leave all boxes unchecked, except for Cookies and Cache.
  4. Click on Clear now button

* A single browser's menus or paths to follow may vary from one version to the next. If the options mentioned above don't match those available in your browser, please try a Google search using the term: "clear chache in [your browser and version]" for specific instructions. To find out your browser's version, look at the last browser menu option (usually labeled "Help"; there is usually a menu item labeled "About [Browser name].

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II. Firewalls

If you have a personal firewall and are having problems accessing a database, you may need to disable the firewall while using that database, or create an exception per your firewall instructions.

Please note: Disabling the firewall may make your computer or network vulnerable to intrusions. If you are part of a network (school or company), then you should contact your Systems Administrator about possible firewall issues.

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III. Recommended Browsers & Plug-ins

For best results using the library's website and most electronic resources, we recommend the following:

Windows Mac
Operating System XP, Vista, Win 7 OS X 10.5, OS X 10.6
Browsers Download Mozilla FirefoxFirefox 3+
Download Internet ExplorerInternet Explorer 7+
Download Google ChromeChrome
Download OperaOpera
Download SafariSafari 2+
Download Mozilla FirefoxFirefox 3+
Download OperaOpera
Plug-ins
(for PDF and audio/video files)
Download Adobe ReaderAdobe Reader
Download Adobe Flash PlayerAdobe Flash Player
Download ShockwaveAdobe Shockwave Player
Download RealPlayerRealPlayer
Download Adobe ReaderAdobe Reader
Download Adobe Flash PlayerAdobe Flash Player
Download ShockwaveAdobe Shockwave Player
Download RealPlayerRealPlayer

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Last update: 12/27/11