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Contact Help Desk

Hours of Operation:

  • Monday-Friday: 7:00am -10:00pm
  • Saturday: 8:30am - 5:00pm
  • Sunday: 8:30am - 12:00am

(954) 262-HELP (4357)
1-800-541-6682, ext. 24357
help@nova.edu

Change Your WebSTAR Password

SharkPass is your self-service password management system. SharkPass provides you with the ability to reset your NSU password even if you forgot it. Sharkpass requires you to be registered before you can reset your password.

SharkPass registration includes entering secret answers to selected questions known only to you. Once registered you may use these answers to reset your password.

Please visit the link below to complete your Password Reset or Sharkpass Registration:

http://www.nova.edu/resources/nsuidentity.html