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Configuring Your iPad for NSU SharkMail

This are the settings to setup your SharkMail email account in your Apple device. If you are not sure about your options, or encounter any concerns while setting up your device, you can always contact the NSU Help Desk for assistance at: (800) 541-6682, ext 24357.

This screenshots are from an Apple iPad with iOS 8.3:

  1. Locate and tap the SETTINGS icon which should resemble one of these images:



SETTINGS should be in the HOME page of your device.

  1. Under Settings locate and tap Mail, Contacts, Calendars. Then tap Add Account.



  2. From the options tap Exchange.



  3. Enter your complete NSU email address, your SharkLink password and under Description you can leave Exchange. You have the option to type any name like Nova or NSU.

  4. Your device will verify the email settings and if everything is correct, on the next screen you can tap Save to add the email account in your device.

  5. In case that your device cannot verify the settings, fill the required information in the following screen and tap Next:

    • Email              : your complete Nova email address.
    • Server             :outlook.office365.com
    • Domain           : leave it empty.
    • Username       : your complete Nova email address.
    • Password        : your SharkLink password.
    • Description     : you can type a name like Nova or NSU.


  6. Your device will verify the email settings and if everything is correct, on the next screen you can tap Save to add the email account in your device.
  7. Go to the Mail app and select the Nova account to check if you can see your emails. Depending of your connection and the amount of emails in your inbox can take up to a few minutes to see your emails.
  8. If for some reason you can’t load the emails or configure completely the account, you can try this steps:

    • restart your device and try again.
    • Change the Internet from Wi-Fi to the Data Plan or vice versa and try again.

In case that you have any technical situation to setup your SharkMail account, please contact the Student Support Help Desk at 954-262-4357.