Search Help Desk

Need Help?

We provide assistance to all NSU students. Contact us at 800-541-6682, ext. 24357 or (954) 262-4357.

Student Support

The Help Desk provides technical support to students on University-wide systems while providing helpful information regarding computer viruses and technology updates. Review any of the categories below for instructions and how to guides.

Your SharkLink ID is created automatically upon acceptance at NSU. Your SharkLink ID is used to access SharkLink, SharkLearn (Blackboard), SharkMail, Wireless access and other NSU Web applications access.

Instructions on setting up access to your NSU email. To login directly to your NSU email click on SharkMail.

Operating Systems

NSU Email Online
Access and manage your NSU email through NSU online systems.

Review wireless NSU access options listed below.

Troubleshooting tips and step-by-step instructions for using NSU's main student service systems listed below.

Learning systems are courses over the Internet with features for online collaboration.

Learn how to protect yourself against spam, virus, and hoax threats.

EndNote, Procite, Reference Manager research software products locate bibliographic data and create bibliographies for curricula vitae, manuscripts, grant proposals, term papers and other publications.

Create/Request your personal public NSU Web Space directory. You must have your active NSU account information and fill out all required information at This step is necessary for the first time creation of your space only.