Student Support

The Help Desk provides assistance to students from accessing University-wide systems, NSU email, online learning systems support and troubleshooting, wireless access, to providing helpful information regarding computer viruses and spam. Review any of the categories below for instructions and how to guides.

Account Information

Your student account is created automatically when you become an accepted student at NSU. Your account name is used for SharkLink, WebCT, Blackboard, Email, wireless device setup, and various access to other NSU Web applications.

Email Setup

Instructions on setting up access to your NSU email and helpful tips on managing your mail.

Computer Software

NSU Email Online
 Access and manage your NSU email through NSU online systems.

Internet Access

Review physical and wireless NSU access options listed below.

Student Services

Troubleshooting tips and step-by-step instructions for using NSU's main student service systems listed below.

Virus and SPAM Assistance

Learn how to protect yourself against spam, virus, and hoax threats.

Learning Systems

Learning systems are courses over the Internet with features for online collaboration.

Learning Support Software

Personal Web Space

Create/Request your personal public NSU Web Space directory. You must have your active NSU account information and fill out all required information at www.nova.edu/createwebspace. Note: This step is necessary for the first time creation of your space only.

Research Tools

EndNote, Procite, Reference Manager research software products locate bibliographic data and create bibliographies for curricula vitae, manuscripts, grant proposals, term papers and other publications.