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Contact Help Desk

Hours of Operation:

  • Monday-Friday: 7:00am -10:00pm
  • Saturday: 8:30am - 5:00pm
  • Sunday: 8:30am - 12:00am

(954) 262-HELP (4357)
1-800-541-6682, ext. 24357

Online Course Evaluation FAQs

You need to be able to run scripts on your page. To make sure JavaScripts are enabled, please go to Tools and click Internet Options. Click the Security tab at the top, then click Custom Level. Scroll down and make sure Active Scripting is enabled.

In addition, some anti-virus software programs block scripts from being run on pages and it will keep you from successfully logging in to the online evaluations page. Please disable this feature on your antivirus software and try again. **Please note: the Help Desk cannot walk you through changing the settings on your anti-virus software. Please consult the manual for this information.

You need your NSU email account to access the evaluations. If you have forgotten your account information, please contact the Help Desk at (954) 262-4357 or 800-541-6682, ext. 24357 and we will reset it for you. Please call, as we are unable to transmit passwords via email. For more information about your NSU email account please visit our account page.

It takes one hour for the password change to take effect in the system. If you have changed your password on your own, or called the Help Desk to have your password reset, it will take one hour before you can access your evaluations.

If you miss the deadline date you will not be able to take the online evaluation. Evaluations cannot be reopened after the deadline has passed.

If you are enrolled in courses that are ending soon, please contact our office and we will research the problem for you. The program may not have made them available to you yet.

No. Click the Refresh button on your browser toolbar. The status of the evaluation will change to Done. If not, simply close your browser. Your evaluations ratings are automatically captured by the system.

Javascript Popup error message

Presently, the evaluations can only be done through Internet Explorer. You'll need to minimize the browser you're working in and open up Internet Explorer to complete the evaluations.

**If you are encountering a problem that was not listed on this page please call our office at (954) 262-4357 or (800) 541-6682 x24357.