WebMail Help Topics

Filters

WebMail Filters icon on Toolbar

If you have the Filters icon on the main toolbar, click it and you will see the following window: If you don't see the Filters icon on the main toolbar, click Options, then Filters, under Other Options.

WebMail Options screen

Click Edit your filter rules. You will see the following screen.

WebMail Existing Rules screen

Now, your "Whitelist" is a list of email addresses that are always allowed to be delivered to your inbox.

WebMail Existing Rules Screen

To edit your whitelist, click the Edit icon to the left of Whitelist. You will see the following:

WebMail Whitelist addresses screen

To enter addresses, put your cursor in the text window, type in the full address, then click Save. If you would like to add all messages from a certain domain, enter the domain name. For example, if you want to be sure to receive messages from all NSU users, enter nova.edu in your whitelist. This will ensure you receive all messages from any email address ending in nova.edu. When you are finished, click Save. You will receive a confirmation that your changes have been saved.

Click Return to Rules List.

Your "Blacklist" is a list of email addresses that are filtered out of your inbox somehow - whether they are deleted or moved to a separate folder.

WebMail Existing Rules Screen

To edit your blacklist, click the edit icon to the left of Blacklist.

In the window that comes up next, you will choose how you want to handle messages from senders on your blacklist. You can either have the messages deleted completely, or you can have them moved to a separate folder. You will then enter each address in the text box.

The example below shows that all messages from spam@juno.com will be deleted completely.

WebMail Black List Addresses Screen

When you're done, click Save. You will receive a confirmation.

Click Return to Rules List.

You can create custom filters by clicking the New Rule button under Existing Rules.

WebMail Existing Rules Screen

You will see the window shown below:

WebMail Filter Rule Screen

In this example, we will be creating a filter to mark all messages from help@nova.edu as Important.

As you can see, the Rule Name is Help Desk. "All of the following" is selected. The field we are filtering by is "From:". The address we are filtering by is "help@nova.edu". All we are doing is marking all messages from this sender as "Important".

Once you're done, click Save. You will receive a confirmation that the rule has been saved.

WebMail Filter Rule Settings screen

Click Return to Filters List.

WebMail New Rule in Existing Rules screen

You will see the new rule show up in your Existing Rules. To apply all rules, click Apply Filters and your mail will be scanned for the criteria you've set up.

WebMail Apply New Rule screen