- Why can't I see the place to enter my nickname?
- Which web browser(s) do you recommend for running DigiChat?
- Does DigiChat run under America Online?
- How many students will each chat room hold?
- How quickly are transcripts available?
- Are private messages written to the transcripts?
- What if I cannot find my name in the Chat Rooms list?
- What if I have a question that was not listed in the FAQs?
Why can't I see the place to enter my nickname?
(Example)
Sometimes this happens when you've scrolled down, then back up again. Try clicking the refresh button on your browser to correct this.
If that doesn't help, you may need to install the latest version of Java. Go to http://www.java.com and follow the instructions.
Which web browser(s) do you recommend for running DigiChat?
For the best speed and compatibility with the Client applet, we recommend Netscape 6.2 or Internet Explorer 6.0 for Windows, and Internet Explorer 4.5 or later for Macintosh with MRJ 2.1 or later. You may use Netscape 4.0 for Macintosh, though these browsers exhibit poor Java performance.
To download the latest browsers, go to http://v4.windowsupdate.microsoft.com/en/default.asp
Does DigiChat run under America Online?
Yes. However, it may be necessary to access DigiChat from an external browser, such as Microsoft Internet Explorer or Netscape Navigator/Communicator, rather than the built-in AOL web browser. Opening a newer browser while running AOL should fix this problem.
How many students will each chat room hold?
Up to 1000 students can be logged into a chat room at a time.
How quickly are transcripts available?
Transcripts are updated every minute. You will be able to view your transcript logs one minute after they have been posted.
Are private messages written to the transcripts?
No. Private messages are kept private and can only be viewed by the users who send the message and their intended recipients.
What if I cannot find my name in the Chat Rooms list?
First, submit the DigiChat online request form. If you have not received a confirmation email saying that a room has been created within 2-3 business days, contact our DigiChat request team by email at digichatreq@nsu.nova.edu or if the site is not functioning, contact us at 954-262-HELP or by email: help@nsu.nova.edu
What if I have a question that was not listed in the FAQs?
View the online documentation here. If your question still hasn't been addressed, contact our office at (954) 262-4357 or help@nsu.nova.edu.
**Many thanks to Dr. Lynn Wilson for his documentation.