DigiChat
Frequently Asked Questions (FAQ)
(Example)

Sometimes this happens when you've scrolled down, then back up again. Try clicking the refresh button on your browser to correct this.
If that doesn't help, you may need to install the latest version of Java. Go to www.java.com and follow the instructions.
For the best speed and compatibility with the Client applet, we recommend Netscape 6.2 or Internet Explorer 6.0 for Windows, and Internet Explorer 4.5 or later for Macintosh with MRJ 2.1 or later. You may use Netscape 4.0 for Macintosh, though these browsers exhibit poor Java performance.
To download the latest browsers, go to http://v4.windowsupdate.microsoft.com/en/default.asp
Yes. However, it may be necessary to access DigiChat from an external browser, such as Microsoft Internet Explorer or Netscape Navigator/Communicator, rather than the built-in AOL web browser. Opening a newer browser while running AOL should fix this problem.
Up to 1000 students can be logged into a chat room at a time.
Transcripts are updated every minute. You will be able to view your transcript logs one minute after they have been posted.
No. Private messages are kept private and can only be viewed by the users who send the message and their intended recipients.
First, submit the DigiChat online request form. If you have not received a confirmation email saying that a room has been created within 2-3 business days, contact our DigiChat request team by email at digichatreq@nova.edu or if the site is not functioning, contact us at 954-262-HELP or by email: help@nova.edu
View the online documentation here. If your question still hasn't been addressed, contact our office at (954) 262-4357 or help@nova.edu.